Lifescan In Duo Manual page 20

20
GETTING YOUR InDuo™ SYSTEM READY FOR USE
The control solution test troubleshooting
There are several reasons why the results of a control solution test may fall
outside the expected range (as printed on the OneTouch
Probable reasons
Error in performing the test
Improper coding of the meter
Failure to shake the OneTouch
Control Solution vial vigorously
Expired or contaminated
OneTouch ® Ultra Control Solution
InDuo™ meter, OneTouch
Solution, or Test Strips that are too
warm or too cool
Failure to discard the first drop of
OneTouch Ultra Control Solution
®
OneTouch ® Ultra Test Strip
deterioration
InDuo™ meter malfunction
Action
Repeat the test, closely following the
instructions on page 18
Check that the meter is coded correctly
® Ultra Shake the control solution vial and
repeat the test
Please check the expiration date or use
another new control solution
Ultra Control Check that the room temperature is
®
between 20-25°C (68-77°F)
Repeat the test
Repeat the test with a new vial of test
strips. Remember to recode the meter
Call the InDuo™ Customer Care Line
at 1 888 729-2299 for advice
Ultra Test Strip vial label).
®