•
Pitched color dots
•
Vertical blanks
•
Ghosting
•
Light-induced fatigue
•
Fog
•
Bead-Carry-Out (BCO)
•
Jagged characters
•
Banding
•
Auger mark
•
Wrinkled/Stained paper
•
Damage on the leading edge of paper
The output is too light
Action
1
The toner cartridges may be low or need to be replaced. Confirm the
amount of toner left in each toner cartridge.
Check the toner level in the Status tab in the Status Monitor.
a
Replace the toner cartridges as necessary.
b
Does this solve your problem?
2
If you are using non-Dell brand toner cartridges, enable the Non-Dell
Toner option.
Launch the Tool Box, and click Maintenance on the Printer
a
Maintenance tab.
Ensure that the On check box under Non-Dell Toner is selected.
b
Does this solve your problem?
3
Disable the Toner Saver in the printer driver.
On the Others tab, ensure that Off is selected in the Toner Saver
a
drop-down menu.
Does this solve your problem?
4
The print media surface may be uneven. Try changing the Paper Type
setting in the printer driver. For example, change the plain paper to
thick.
On the General tab, change the Paper Type setting.
a
Does this solve your problem?
Yes
No
The task is complete.
Go to action 2.
The task is complete.
Go to action 3.
The task is complete.
Go to action 4.
The task is complete.
Go to action 5.
Troubleshooting Guide
325