Mpf Multi-Feed Jam; Noise - Dell C2660dn User Manual

MPF Multi-feed Jam

Action
1
Ensure the media type you are using.
If using coated paper, go to action 2.
If using other type of print media, go to action 3.
2
Load coated paper one sheet at a time.
Does this solve your problem?
3 Use print media that is not damp.
Does this solve your problem?
4
Fan the print media.
Does this solve your problem?
5 Wipe the retard roller in the MPF where the multi-feed occurred with a The task is complete.
cloth moistened with water.
Does this solve your problem?

Noise

Action
1
To specify the cause of the noise, perform the Auto Registration
Adjustment.
Does this solve your problem?
2 Replace the transfer belt unit, the 2nd BTR, and the retard roller.
Replace the transfer belt unit, the 2nd BTR, and the retard roller. See
a
"Replacing the Transfer Belt Unit, the 2nd Belt Transfer Roller (2nd
BTR), and the Retard Roller."
After you replace the transfer belt unit, the 2nd BTR, and the retard
b
roller, click Chart Print on the Diagnosis tab.
Click Pitch Configuration Chart.
c
The Pitch Configuration Chart is printed.
Does this solve your problem?
3
Replace the fusing unit.
Replace the fusing unit. See "Replacing the Fusing Unit."
a
After you replace the fusing unit, click Chart Print on the Diagnosis
b
tab.
Click Pitch Configuration Chart.
c
The Pitch Configuration Chart is printed.
Does this solve your problem?
4 Replace the waste toner box.
Does this solve your problem?
5
Replace the drum cartridges.
Does this solve your problem?
Yes No
- -
The task is complete. Go to action 4.
The task is complete. Go to action 4.
The task is complete. Go to action 5.
Contact Dell.
Yes No
The task is complete. Go to action 2.
The task is complete. Go to action 3.
The task is complete. Go to action 4.
The task is complete. Go to action 5.
The task is complete. Go to action 6.
Troubleshooting Guide
343