Auger Mark; Wrinkled/Stained Paper - Dell C2660dn User Manual

Auger mark

Action
1 Locate the cause of the problem using the Pitch Configuration Chart.
Launch the Tool Box, and click Chart Print on the Diagnosis tab.
a
Click Pitch Configuration Chart.
b
The Pitch Configuration Chart is printed.
Does the output match with the pattern for auger mark?
2
Replace the drum cartridges. See "Replacing the Drum Cartridges."
Does this solve your problem?

Wrinkled/Stained paper

Action
1 Verify that the correct print media is being used. See "Supported Paper
Types." If not, use the print media recommended for the printer.
Does this solve your problem?
2 Check the wrinkle. Is the wrinkle within 30 mm of the four edges of the
envelope?
3
Load the envelopes in the MPF properly. For details, see "Loading an
Envelope in the MPF."
Does this solve your problem?
336
Troubleshooting Guide
Yes No
Go to action 2. Contact Dell.
The task is complete. Contact Dell.
Yes No
The task is complete. If printing on an
envelope, go to action
2.
If printing on print
media other than
envelopes, contact Dell.
This type of wrinkle is Go to action 3.
considered normal.
Your printer is not at
fault.
The task is complete. Contact Dell.