Streaks Appear On The Output; Part Or The Entire Output Is Black - Dell C2660dn User Manual

Streaks appear on the output

Action
1 The toner cartridges may be low or need to be replaced. Confirm the
amount of toner left in each toner cartridge.
Check the toner level in the Status tab in the Status Monitor.
a
Replace the toner cartridges as necessary.
b
Does this solve your problem?
2 If you are using non-Dell brand toner cartridges, enable the Non-Dell
Toner option.
Launch the Tool Box, and click Maintenance on the Printer
a
Maintenance tab.
Ensure that the On check box under Non-Dell Toner is selected.
b
Does this solve your problem?
3 Replace the drum cartridges.
Replace the drum cartridges. See "Replacing the Drum Cartridges."
a
After you replace the drum cartridges, click Chart Print on the
b
Diagnosis tab.
Click 4 Colors Configuration Chart.
c
The 4 Colors Configuration Chart is printed.
Does this solve your problem?

Part or the entire output is black

Action
1 Ensure that the drum cartridges are installed correctly. See "Installing a
Drum Cartridge."
Does this solve your problem?
Yes No
The task is complete. Go to action 2.
The task is complete. Go to action 3.
The task is complete. Contact Dell.
Yes No
The task is complete. Go to action 2.
Troubleshooting Guide
329