Schwinn Journey 4.5 Elliptical Assembly Manual page 44

Condition/Problem
No speed/RPM reading,
Console displays "Please
Stride" error code
Console shuts off (enters
sleep mode) while in use
Fan will not turn on or will
not turn off
Fan will not turn on, but
Console operates
Unit rocks/does not sit
level
Foot pedals loose/unit dif-
ficult to operate
44
Things to Check
Check data cable integrity
Check data cable
connections/orientation
Check magnet position
(requires shroud removal)
Check Speed Sensor (re-
quires shroud removal)
Check electrical (wall)
outlet
Check connection at front
of unit
Check data cable integrity
Check data cable
connections/orientation
Reset machine
Check magnet position
(requires shroud removal)
Check Speed Sensor (re-
quires shroud removal)
Check data cable integrity
Check data cable
connections/orientation
Reset machine
Check for blockage of fan
Check leveler adjustment
Check surface under unit
Hardware
All wires in cable should be intact. If any are cut or crimped,
replace cable.
Be sure cable is connected securely and oriented properly. Small
latch on connector should line up and snap into place.
Magnet should be in place on pulley.
Speed sensor should be aligned with magnet and connected to
data cable. Realign sensor if necessary. Replace if there is any
damage to the sensor or the connecting wire.
Make sure unit is plugged into a functioning wall outlet.
Connection should be secure and undamaged. Replace adapter
or connection at unit if either are damaged.
All wires in the cable should be intact. If any are cut or crimped,
replace cable.
Be sure cable is connected securely and oriented properly. Small
latch on connector should line up and snap into place.
Unplug unit from electrical outlet for 3 minutes. Reconnect to
outlet.
Magnet should be in place on pulley.
Speed sensor should be aligned with magnet and connected to
data cable. Realign sensor if necessary. Replace if there is any
damage to the sensor or the connecting wire.
All wires in cable should be intact. If any are cut or crimped,
replace cable.
Be sure cable is connected securely and oriented properly. Small
latch on connector should line up and snap into place.
Unplug unit from electrical outlet for 3 minutes. Reconnect to
outlet.
Unplug unit from electrical outlet for 5 minutes. Remove material
from fan. If necessary, detach the Console to help with removal.
Replace the Console if unable to remove blockage.
Adjust levelers until machine is level.
Adjustment may not be able to compensate for extremely uneven
surfaces. Move machine to level area.
Tightly secure all hardware on the Pedal Arms and Handlebar
Arms.
Solution