Chapter 8 Appendix; Troubleshooting - Bosch VideoJet 8008 Installation And Operating Manual

VideoJet 8008 / VideoJet 8004 | Installation and Operating Manual
Appendix

Troubleshooting

If you cannot resolve a fault, please contact your supplier or systems integrator
or go directly to Bosch Security Systems Customer Service.
The version numbers of the internal processors can be viewed on a special
page. Make a note of this information before contacting Customer Service.
– In the address field of the browser, enter /version.htm after the unit's
IP address (for example 192.168.0.88/version.htm).
– Write down the information or print out the page.
The following table is intended to help you identify the causes of malfunctions
and correct them where possible.
Malfunction
No connection
between the unit and
terminal program.
No image
transmission to
remote station.
Bosch Security Systems | 2006-07 | V1.5
Possible causes
Incorrect cable connections. Check all cables, plugs, contacts
The computer's serial
interface is not connected.
Interface parameters do not
match.
Camera error.
Faulty cable connections.
Solution
and connections.
Check the other serial interface.
If necessary select a different
interface and make sure that the
computer's interface parameters
match those of the unit. Try the
following standard parameters:
19,200 baud, 8 data bits, no parity,
1 stop bit. Next, disconnect the unit
from the power supply and
reconnect it again after a few
seconds.
Connect local monitor to the
camera and check the camera
function.
Check all cables, plugs, contacts
and connections.
EN | 141
8
Appendix