Alarm Link Software; Remote Connect; Remote Connect With Customer Control; Remote Connect Without Callback Verification - Bosch ICP-CC404 Installation Manual

If the control panel does not answer the call, the
system might be armed already, remote functions are
not enabled, or the Ring Count is set to 0. To enable
remote arming by telephone, select Option 2 in
Location 177 (refer to Section 12.1 Dialer Options 1 on
page 50). To set the number of rings before the
control panel answers, refer to Section 11.10 Ring
Count on page 49.
When both Remote Arming and
Upload/Download are selected, the
control panel answers the call expecting
the remote computer. When this occurs,
modem negotiating tones sound rather
than the remote arming jingle.

8.0 Alarm Link Software

You can program or control the ICP-CC404 Control
Panel remotely using an IBM or compatible personal
computer and the CC816 Alarm Link Software. This
software allows you to change your customer's
control panel without leaving your office, improving
customer service and saving you time and money.
For locations where a control panel is installed
hundreds of kilometres from your office, the
Upload/Download feature is invaluable.
To use the Alarm Link Software with the ICP-CC404
Control Panel, set the control panel type in the Alarm
Link database to I404-V10.
When adding a new customer in the Alarm Link
Software, the Subscriber ID Number and the Installer
Code must match the values programmed in the
control panel for synchronisation when connecting to
the control panel. If these two locations do not match
those of the control panel, you cannot synchronize
the computer and the control panel.
8.1

Remote Connect

The remote connect feature allows you to establish a
connection through the telephone network from your
IBM or compatible computer to the ICP-CC404
Control Panel. This software allows you to offer faster
service to your clients.
8.1.1

Remote Connect with Customer Control

If you want to configure the control panel so a remote
connection can only be established when the client
initiates it through the remote codepad, program the
following information:
•
Program the Call Back Telephone Number in
Locations 159 to 174 (refer to Section 11.9 on
page 49).
•
Disable Option 1 in Location 180 (refer to Section
8.2 Alarm Link Options on page 40).
The control panel is now set so the client controls
when a remote connection can be established.
Bosch Security Systems, Inc. | 12/08 | F01U089401-02
ICP-CC404 | Installation Guide | 8.0
To dial the remote computer:
Press and hold [6] until two beeps sound on the
remote codepad.
8.1.2 Remote Connect without Callback
Verification
Remote connect without callback verification is useful
if you must perform Upload/Download functions
from multiple locations.
There are two methods to disable callback
verification. Remember that using this feature reduces
the security of the control panel.
Method One
Method one allows you to call the control panel from
any remote location without the control panel calling
back to the computer to establish a link. When using
this method, the customer cannot initiate a modem
call by holding down [6].
To program method one:
1. Program Locations 159 to 174 for the Call Back
Telephone Number to 0 (refer to Section 11.9 on
page 49).
2. Select Option 1 and disable Option 2 in Location
180 (refer to Section 8.2 Alarm Link Options on
page 40).
The control panel allows connecting the first call
without calling the remote computer.
Method Two
Method two allows you to program a callback
telephone number so the customer can still initiate a
modem call when necessary. When you call the
control panel from a remote location using the
computer, the control panel does not call back the
remote computer to establish a link.
To program method two:
1. Program the Call Back Telephone Number in
Locations 159 to 174 (refer to Section 11.9 on
page 49).
2. Select Option 1 and disable Option 2 in Location
180 (refer to Section 8.2 Alarm Link Options on
page 40).
The control panel allows connecting the first call
without calling the remote computer to make contact
and allows the customer to initiate a modem call by
holding down [6].
8.1.3

Remote Connect with Callback Verification

Remote connect with callback verification offers the
highest degree of data security through a two-level
security check.
In the first level, the Installer Code and the
Subscriber ID Number must match those of the
control panel. In the second level of security, the
control panel calls the programmed callback
telephone number to establish the valid connection.
Alarm Link Software
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