Limited Warranty - Genie GCG350L Manual

The Genie Company Professional Access Systems
LiMiTED WARRANTY
What is covered:Any defect in materialand productworkmanshipfrom personal,
normal household use inaccordance with the Owner's Manual.
For how long:
H2000C-1 Series - 3 years on Motor,and 1 year on all other parts.
350L- 1 Series - 3 years on Motor,and 1 year on all other parts.
350L- 1XSeries - 5 years on Motor, and 2 year on all other parts.
350L - 2 Series - 5 years on Motor,and 2 years on all other parts.
350L-2WKC Series - Lifetime* on Motor, 2 years on all other parts.
350L-2C Series - 5 years on Motor,2 years on all other parts.
350L-2WK Series - 5 years on Motor,2 years on all other parts.
500MLSeries - 5 years on Motor, and 3 years on all other parts.
700MLSeries - Lifetime*on Motor,3 years on all other parts.
*Lifetime warranty- warranted for as long as you own your home.
Who gets the warranty: This warranty is limited to the consumer who originally
purchased the product.
Geographic scope: This warranty applies only to Genie products purchased in
the United States and Canada.
What we will do: If your Genieproduct is defective, we will repair it or, at our
option, replace it at no chargeto you. If we repairyour Genie product,we may use
new or reconditionedreplacementparts. If we choose to replaceyour Genie
product, we may replace it with a new or reconditionedone of the same or
similar design.
Limitations:
IMPLIED WARRANTIES, INCLUDING THOSE OF FITNESSFORA PARTICULAR
PURPOSEANDMERCHANTABILITY(AN UNWRITTENWARRANTYTHAT THE
PRODUCT IS FIT FOR ORDINARYUSE),ARE LIMITEDTO ONE YEAR FROM
THE DATEOF PURCHASE.GENIE WILL NOT PAY FOR: LOSS OF TIME;
INCONVENIENCE; L OSS OF USE OFYOUR GENIE PRODUCTOR PROPERTY
DAMAGECAUSED BYYOUR GENIE PRODUCTOR ITS FAILURETO WORK;
ANY SPECIAL,INCIDENTALOR CONSEQUENTIALDAMAGES;ORANY
DAMAGES RESULTINGFROM MISUSEOR MODIFICATIONOF YOUR GENIE
PRODUCT.
Some statesand provincesdo not allow limitationson how long an implied
warranty lasts or the exclusion of incidentalor consequential damages,so the
above exclusions may not apply to you.
How to get warranty service: To obtain warranty service for your Genie
product, you must provide proof of the date and place of purchaseof the product.
1.Do-it-Yourself-Service. C all the Genie Consumer Connectiontoll free at
1.800.354.3643 to speak in personto a trained Genie representativefor
required partsfor do-it-yourselfrepairs.Trainedservice representativesare
available Monday-Friday, 8 :00 a.m.- 11:00p.m., Eastern Time,and on Saturday,
11:00p.m.to 8:00 p.m., Eastern Time (subjectto holidays) Youmay also get the
informationyou need at www.geniecompany.com.
2.Service FromAuthorized Dealers.
Youalso may obtain warranty service from Genie authorizeddealers listed inthe
enclosed directory.Pleasenote that this listing is subject to change without
notice;we recommend that you verify the dealer's status by calling the Genie
Consumer Connectionat 1.800.654.3643 or by visiting www.geniecompany.com
before reaching any agreementon service. If warranty service is providedby an
authorizeddealer, Geniewill provide all required parts underwarranty at no
chargeto you, but the dealers are independentbusinesspeople and may render
a bench or service call chargefor their services. Geniewill not reimburseyou or
otherwise be responsiblefor those charges.
We suggestthat you retain your original packing materialin the event you need
to ship your Genie product. Be sure to include your name,address, telephone
number,proof of date and place d purchaseand a description of the operating
problem.After repairingor, at our option, replacing,your Genie product, we will
ship it to your home at no cost to you for parts and labor, but you will have to pay
a minimumof $8.00 for shipping and handlingcharges.
Your choice of either one of the above-describedservice options is your
exclusiveremedy under this warranty.
What this warranty does not cover: This warranty does not cover batteries
(which are considered replaceable parts),installation,commercial use, defects
resultingfrom accidents,damage while in transit to our service location or damage
resultingfrom alterations,misuse or abuse, lackd proper maintenance,
unauthorizedrepair or modificationof the product, affixing of any attachment not
providedwith the product, programming of the Remote ControlDevices,
Safe-T-Beam®adjustmentlcleaning, staples through wiring, pinched or broken
wires, Carriage disengaged, Force Controladjustments, door out of balance,
broken springs or cables, power outages, use of extension cords, missing or
damaged parts on discounted, clearanced, final sale or taped cartons, phantom
operations (labor is not covered if Opener is functioning properly while technician
is in garage),fire,flood, or acts of God, or other failure to follow the Owner's
Manual.
This warranty is the only one we will give on your Genie product, and it sets
forth all our responsibilities regarding your Genie product. There are no other
express warranties.
State and province rights: This warranty givesyou specificlegal rights, andyou
may also have other rights which vary from state to state and provinceto province.
FORANSWERS: CALL 1.800.354.3643
Manufactured under one or more of the following U.S. patents:
3,898,582 4,041,259 4,048,630 4,064,487 4,103,238 5,222,403
Other Patents applied for.
CORRESPONDENCE WITH FACTORY MUST INCLUDE DATE / MFG. NO.
(LOCATED UNDER LENS OF POWER HEAD)
FILL THIS IN AT TIME OF INSTALLATION FOR YOUR OWN RECORDS, SO THAT IT WILL
BE AVAILABLE IF YOU EVER NEED TO CALL US.
Date Purchased /
Operator Model
Remote Control Model
Dealer Name
Dealer Address
City
State
Zip
Serial Number / /
Visit Our Website at: www.geniecompany.com
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