Warranty Information - Genie 2020L Series Operation And Maintenance Manual

THE GENIE COMPANY LiMiTED WARRANTY
What is covered?
Any defect in material and product workmanship from personal, normal
household use in accordance with the Owner's Manual.
For how long?
MODEL 2020LSeries... 10 years on motor and 2 years on all other parts.
Who gets the warranty?
This warranty is limited to the consumer who originally purchased
the product.
Geographic scope:
This warranty applies only to units installed and operated within the country
where they were purchased.
Limitations:
IMPLIEDWARRANTIES, I NCLUDING THOSEOF FITNESS FORA PARTICULAR
PURPOSEAND MERCHANTABILITY (AN UNWRITTEN WARRANTY THAT THE
PRODUCT ISFITFORORDINARYUSE), A RELIMITED TO ONEYEARFROMTHE
DATEOF PURCHASE. GENIEWILL NOT PAY FOR:LOSSOF TIME;
INCONVENIENCE; LOSSOF USEOF YOURGENIEPRODUCT ORPROPERTY
DAMAGECAUSEDBYYOURGENIEPRODUCT ORITSFAILURE TO WORK;ANY
SPECIAL, I NCIDENTALORCONSEQUENTIAL D AMAGES; O R ANYDAMAGES
RESULTING FROMMISUSEORMODIFICATIONOFYOURGENIEPRODUCT.
Some states and provinces do not allow limitations on how long an implied
warranty lasts or the exclusion of incidental or consequential damages, so the
above limitations or exclusions may not apply to you.
This warranty is the only one we will give on your Genie product, and it sets
forth all our responsibilities regarding your Genie product.There are no other
express warranties.
State and province rights: This warranty gives you specific legal rights, and
you may also have other rights which vary from state to state andprovince to
province.
How to get warranty service:
To obtain warranty service for your Genie product, you must provide proof of
the date and place of purchase of the product.
1. Do=it-Yourself-Service.
Call the Genie Customer Servicetoll free at 1.800.354.3643 to speak in
person to a trained Genie representative for assistance in diagnosing the
problem and arranging to supply you with the required parts for do-it-
yourself repairs.Trained service representatives are available Monday-Friday,
8:00 a.m.- 9:00 p.m., EasternTime, and on Saturday, 10:00a.m. to 7:00 p.m.,
EasternTime (subject to holidays) You may also get the information you
need at www.geniecompany.com.
2.Service From Authorized Dealers.
Youalsomayobtainwarrantyservicefrom Genieauthorized dealersbycallingthe
GenieCustomerService at 1.800.354.3643 or byvisitingwww.geniecompony.com
beforescheduling warrantyservice. I f warrantyserviceis providedbyan authorized
dealer,Genie will provideallrequiredpartsunderwarrantyat no chargeto you, but
the dealersareindependentbusiness peopleandmayrendera benchor service call
chargefor their services. G enie will not reimburse you or otherwiseberesponsible for
thosecharges.
Wesuggest t hat you retainyouroriginalpackingmaterial i n theevent we choose
to repairor replace your GenieProductand request t hat you shipit to us.Besureto
includeyour name, a ddress, t elephonenumber,proof of dateand placeof purchase
and adescriptionof the operating problem.After repairingor replacing, y ourGenie
product,we will ship it to yourhomeat no costto you for partsand labor,but you will
haveto paya minimumof $S.00for shippingand handlingcharges.
Yourchoiceof eitheroneof the above-described serviceoptionsisyour exclusive
remedyunderthis warranty.
What this warranty does not cover:
Thiswarrantydoesnotcoverbatteries(whichareconsideredreplaceable parts),
installation, c ommercialuse,defectsresultingfrom accidents, d amagewhile intransit
to our servicelocationor damageresultingfrom alterations, m isuseor abuse,lackof
propermaintenance,unauthorized repairor modificationof the product,affixingof
any attachmentnot providedwith the product, programmingof the RemoteControl
Devices, Safe-T-Beam ® adjustment/cleaning, s taplesthrough wiring, pinchedor broken
wires,Carriagedisengaged, F orceControladjustments,door out of balance,broken
springsor cables,power outages,useof extensioncords,missingor damagedpartson
discounted,clearanced, f inal saleor tapedcartons,phantomoperations(labor is not
coveredif Openeris functioning properlywhile technicianis in garage),fire, flood,or
actsof God,or other failureto follow the Owner's Manual.
Pleasenote the following information,soit is available if you
need to call us.
Date Purchased / /
Serial Number*
Operator Model*
Dealer Name
DealerAddress
City
State / Zip
eeSerial Number is located on the Power Head, inside
the Light Cover.
WK YR P I'_
Serial/Mfg No.
NOTE
Pleasekeep original or photocopy of your sales receipt
with this manual for future reference shouldservice
ever be required.
INCLUDED IN THIS PACKAGE
Manual 1) Warranty Information
2) Pre Installation Checklist to be reviewed
prior to any assembly or installation
3) Necessary Adjustments
4) Programming Remote Devices
5) Maintenance and Troubleshooting
6) Parts Explosions
7) Accessory Order Form
8) Door Opener Association Safety and
Maintenance Brochure (DASMA)
9) Entrapment Warning Label- To be Adhered
in close proximity to wall control
Poster 1) Pictorial and step by step opener assembly
instructions
2) Pictorial and step by step opener installation
instructions
MARKED CLEARLY IN BOTH THE MANUAL
lAND POSTER ARE READ, UNDERSTOOD AND
FOLLOWED;
Visit Our Website at: www.geniecompany.com
FORANSWERS: C ALL1.800.354.3643
SAVE THESE INSTRUCTIONS
2 For Help, call 1=800-3S-GENIE or visit www.geniecompany.com