Motorola QIP7000 (P2) Series Installation Manual

Motorola QIP7000 (P2) Series Installation Manual

Hybrid qam/ip hd set-top terminal
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Installation Manual
QIP7000 (P2) Series
Hybrid QAM/IP HD Set-top Terminal

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Table of Contents

Troubleshooting

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Summary of Contents for Motorola QIP7000 (P2) Series

  • Page 1 Installation Manual QIP7000 (P2) Series Hybrid QAM/IP HD Set-top Terminal...
  • Page 2 © 2009 Motorola, Inc. All rights reserved. No part of this publication may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation, or adaptation) without written permission from Motorola, Inc.
  • Page 3: Safety And Compliance

    Transport the cable terminal in its shipping box or an equally padded container. Do not expose the terminal to rain or moisture. QIP7000 (P2) Series Hybrid QAM/IP HD Set-top Terminal • Installation Manual 574702-001 a This document is uncontrolled pending incorporation in a Motorola CMS...
  • Page 4: During Installation

    Consult the dealer or an experienced radio/TV technician for help. Caution Changes or modifications not expressly approved by Motorola for compliance could void the user’s authority to operate the equipment. QIP7000 (P2) Series Hybrid QAM/IP HD Set-top Terminal • Installation Manual...
  • Page 5: Fcc Declaration Of Conformity

    Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. Caring for the Environment by Recycling When you see this symbol on a Motorola product, do not dispose of the product with residential or commercial waste.
  • Page 6: Table Of Contents

    Cabling to a Standard-Definition TV, A/V Receiver and VCR........... 28 Data Device Connections......................29 Verifying the MoCA Network ......................30 QIP7000 (P2) Series Hybrid QAM/IP HD Set-top Terminal • Installation Manual 574702-001 a This document is uncontrolled pending incorporation in a Motorola CMS...
  • Page 7 1 9 2 H T able 8 – Troubleshooting Guidelines.................... 7 1 H 1 9 3 H QIP7000 (P2) Series Hybrid QAM/IP HD Set-top Terminal • Installation Manual 574702-001 a This document is uncontrolled pending incorporation in a Motorola CMS...
  • Page 8 Figure 30 – Interactive status front panel display................68 Figure 31 – Using a diplexer to bypass a line amplifier ..............2 2 5 H QIP7000 (P2) Series Hybrid QAM/IP HD Set-top Terminal • Installation Manual 574702-001 a This document is uncontrolled pending incorporation in a Motorola CMS...
  • Page 9: Introduction

    Built-in MoCA • Adaptability to various software platforms As with all Motorola digital cable set-tops, the hardware features are enabled by core operating and third party application software. QIP7000 (P2) Series Hybrid QAM/IP HD Set-top Terminal • Installation Manual 574702-001 a...
  • Page 10: Figure 1 - Qip7232 Front And Rear Views

    Introduction Figure 1 – QIP7232 Front and rear views Figure 2 – QIP7100 Front and rear views QIP7000 (P2) Series Hybrid QAM/IP HD Set-top Terminal • Installation Manual 574702-001 a This document is uncontrolled pending incorporation in a Motorola CMS...
  • Page 11: Features

    (Dependent upon program guide support and provided remote control) Record a program in the background while viewing another live program QIP7000 (P2) Series Hybrid QAM/IP HD Set-top Terminal • Installation Manual 574702-001 a This document is uncontrolled pending incorporation in a Motorola CMS...
  • Page 12: T Able 1 - Dvr Recording Time Guidelines

    Motorola cannot guarantee the exact amount of programming that each subscriber will be able to record. The approximate time depends on the programming type and the drive size: Table 1 –...
  • Page 13: Getting Help

    Motorola Online: http://businessonline.motorola.com The TSCC is available 24 hours a day, 7 days a week, in addition, Motorola Online offers a technical documentation, repair status, shipping information and low priority issue creation/tracking. For specific Toll Free numbers when calling from outside of the United States please refer to your product manual or our web page.
  • Page 14: Overview

    Some connectors are not enabled and require the support of application software. QIP7000 (P2) Series Hybrid QAM/IP HD Set-top Terminal • Installation Manual 574702-001 a This document is uncontrolled pending incorporation in a Motorola CMS...
  • Page 15: M-Card

    The M-Card is required to view television programs, previously recorded programs on the DVR, or interactive on-demand programs. The M-Card should not be removed. QIP7000 (P2) Series Hybrid QAM/IP HD Set-top Terminal • Installation Manual 574702-001 a This document is uncontrolled pending incorporation in a Motorola CMS...
  • Page 16: System Overview

    Overview System Overview This section introduces key concepts relevant to installing the Motorola Whole Home IP Video Network CPE. It describes: • The passive optical network (PON) connecting the customer premises to the headend • The Motorola Whole Home IP Video Network that you install at the customer premises •...
  • Page 17: Whole Home Ip Video Customer Premises Network-Embedded Moca Bhr

    A separate private virtual circuit carries telephone service over the PON. Whole Home IP Video Customer Premises Network—Embedded MoCA BHR The Motorola Whole Home IP Video Network carries the following over coaxial cable: • Video QAM MPEG-2 encoded broadcast services over the full 50 to 864 MHz spectrum •...
  • Page 18: Figure 6 - Whole Home Ip Video Cpe Overview

    You must connect the BHR to an RF coaxial splitter connecting to the coaxial cable wall outlets in the other rooms in the customer’s premises. QIP7000 (P2) Series Hybrid QAM/IP HD Set-top Terminal • Installation Manual 574702-001 a This document is uncontrolled pending incorporation in a Motorola CMS...
  • Page 19: Moca

    The Link-Local address space is registered with the Internet Assigned Numbers Authority (IANA). For detailed information about Link-Local addressing, visit www.faqs.org/rfcs/rfc3927.html. QIP7000 (P2) Series Hybrid QAM/IP HD Set-top Terminal • Installation Manual 574702-001 a This document is uncontrolled pending incorporation in a Motorola CMS...
  • Page 20: Multi-Room Dvr

    (outlet A) Figure 9 – Network with multi room DVR playback and additional set tops QIP7000 (P2) Series Hybrid QAM/IP HD Set-top Terminal • Installation Manual 574702-001 a This document is uncontrolled pending incorporation in a Motorola CMS...
  • Page 21: Installation

    Installation Installation Whole Home IP Video Network Installation This section provides instructions to connect the Motorola Whole Home IP Video Network. QIP3100 RF IN Standard media terminal Splitter RF IN QIP7232 HDTV media hub RF IN Embedded MoCA Ethernet Embedded...
  • Page 22: Before You Begin

    3. Connect the RF coaxial cable to the RF connector in on each set-top. 4. Connect the A/V connections for each set-top to the home theater equipment. QIP7000 (P2) Series Hybrid QAM/IP HD Set-top Terminal • Installation Manual 574702-001 a This document is uncontrolled pending incorporation in a Motorola CMS...
  • Page 23: Checking The Home Coaxial Network Topology

    Replace any splitter cascades having a loss of 18 dB or more. QIP7000 (P2) Series Hybrid QAM/IP HD Set-top Terminal • Installation Manual 574702-001 a This document is uncontrolled pending incorporation in a Motorola CMS...
  • Page 24: Video Connection Options

    If the TV only has a coaxial RF input, connect it to the QIP7000 series only RF out connector. QIP7000 (P2) Series Hybrid QAM/IP HD Set-top Terminal • Installation Manual 574702-001 a This document is uncontrolled pending incorporation in a Motorola CMS...
  • Page 25: Audio Connection Options

    Clr. 4. If Clr is not displayed, re-enter the key sequence in step 2. QIP7000 (P2) Series Hybrid QAM/IP HD Set-top Terminal • Installation Manual 574702-001 a This document is uncontrolled pending incorporation in a Motorola CMS...
  • Page 26: Connecting To The Ont

    4. If necessary, route the coaxial and Ethernet cables into the house. 5. Close the ONT door and secure the ONT. Figure 12 – Connecting to the ONT1000 QIP7000 (P2) Series Hybrid QAM/IP HD Set-top Terminal • Installation Manual 574702-001 a This document is uncontrolled pending incorporation in a Motorola CMS...
  • Page 27: Connecting To The Ont With Embedded Moca

    • Replace the lower half enclosure and secure the ONT1000M. Figure 13 – Connecting to the ONT1000M QIP7000 (P2) Series Hybrid QAM/IP HD Set-top Terminal • Installation Manual 574702-001 a This document is uncontrolled pending incorporation in a Motorola CMS...
  • Page 28: Table 6 - Ont1000M Connections

    RJ-45 Ethernet high-speed data connection to the subscriber’s connection computer. Cable out Cable TV output for distribution of video services to the customer premises. QIP7000 (P2) Series Hybrid QAM/IP HD Set-top Terminal • Installation Manual 574702-001 a This document is uncontrolled pending incorporation in a Motorola CMS...
  • Page 29: Connecting Homes With Multiple Existing Cable Drops

    Be sure the router is powered on. Enable Dynamic Host Configuration Protocol (DHCP) on the router. Follow the instructions provided with the router. QIP7000 (P2) Series Hybrid QAM/IP HD Set-top Terminal • Installation Manual 574702-001 a This document is uncontrolled pending incorporation in a Motorola CMS...
  • Page 30: Installation Overview

    7. Perform the operational check for the remote control. 8. Optimize the high-definition settings. See Optimizing the High-Definition Settings this section. QIP7000 (P2) Series Hybrid QAM/IP HD Set-top Terminal • Installation Manual 574702-001 a This document is uncontrolled pending incorporation in a Motorola CMS...
  • Page 31: Cabling To An Hdtv For Video

    Note: Because HDMI provides both video and audio output, no additional audio connections to the TV are required. QIP7000 (P2) Series Hybrid QAM/IP HD Set-top Terminal • Installation Manual 574702-001 a This document is uncontrolled pending incorporation in a Motorola CMS...
  • Page 32: Cabling To An Hdtv For Audio

    Installation Cabling to an HDTV for Audio Figure 15 – Cabling to an HDTV for Audio QIP7000 (P2) Series Hybrid QAM/IP HD Set-top Terminal • Installation Manual 574702-001 a This document is uncontrolled pending incorporation in a Motorola CMS...
  • Page 33: Cabling To A High-Definition Tv And An A/V Receiver For Video

    A/V receiver. Because HDMI provides both video and audio output, no additional audio connections to the A/V Receiver and TV are required. QIP7000 (P2) Series Hybrid QAM/IP HD Set-top Terminal • Installation Manual 574702-001 a This document is uncontrolled pending incorporation in a Motorola CMS...
  • Page 34: Cabling To A High-Definition Tv And An A/V Receiver For Audio

    The baseband connections are not necessary because the digital audio port provides a single audio interface for digital and analog channels. QIP7000 (P2) Series Hybrid QAM/IP HD Set-top Terminal • Installation Manual 574702-001 a This document is uncontrolled pending incorporation in a Motorola CMS...
  • Page 35: Cabling To A Standard-Definition Tv

    Installation Cabling to a Standard-Definition TV Figure 18 – Cabling to a Standard Definition stereo TV QIP7000 (P2) Series Hybrid QAM/IP HD Set-top Terminal • Installation Manual 574702-001 a This document is uncontrolled pending incorporation in a Motorola CMS...
  • Page 36: Cabling To A Standard-Definition Tv, A/V Receiver And Vcr

    Note: This connection method does not support HDTV. For information, see Cabling to an HDTV for Video in this section. QIP7000 (P2) Series Hybrid QAM/IP HD Set-top Terminal • Installation Manual 574702-001 a This document is uncontrolled pending incorporation in a Motorola CMS...
  • Page 37: Data Device Connections

    Can be used in the same manner as the rear panel USB 2.0 port Figure 20 – Sample data devices you can connect to the QIP7000 series QIP7000 (P2) Series Hybrid QAM/IP HD Set-top Terminal • Installation Manual 574702-001 a...
  • Page 38: Verifying The Moca Network

    If the TV is on, the on-screen menu lists the settings you can configure: QIP7000 (P2) Series Hybrid QAM/IP HD Set-top Terminal • Installation Manual 574702-001 a This document is uncontrolled pending incorporation in a Motorola CMS...
  • Page 39 480i — The QIP set-top will present programs in the Standard-Definition 480i format (720 x 480 pixels). QIP7000 (P2) Series Hybrid QAM/IP HD Set-top Terminal • Installation Manual 574702-001 a This document is uncontrolled pending incorporation in a Motorola CMS...
  • Page 40 AUTO, TRANSPARENT, TRANSLUCENT, SOLID, or FLASHING. Settings Sets the default settings for closed captions (AUTO) or the settings you have QIP7000 (P2) Series Hybrid QAM/IP HD Set-top Terminal • Installation Manual 574702-001 a This document is uncontrolled pending incorporation in a Motorola CMS...
  • Page 41: Graphics Overlaying The Video

    On-screen graphics are available for all QIP7000 series video outputs except IEEE-1394. QIP7000 (P2) Series Hybrid QAM/IP HD Set-top Terminal • Installation Manual 574702-001 a This document is uncontrolled pending incorporation in a Motorola CMS...
  • Page 42: Diagnostics

    2. Press cursor ◄, cursor ►, select or enter to execute the selected diagnostic. 3. Select E from the main menu or press power to exit. QIP7000 (P2) Series Hybrid QAM/IP HD Set-top Terminal • Installation Manual 574702-001 a This document is uncontrolled pending incorporation in a Motorola CMS...
  • Page 43: D01 General Status

    This diagnostic displays system status information on the OSD and front panel. The information is updated each time the diagnostic is displayed. QIP7000 (P2) Series Hybrid QAM/IP HD Set-top Terminal • Installation Manual 574702-001 a This document is uncontrolled pending incorporation in a Motorola CMS...
  • Page 44: Figure 22 - Example General Status Display (No Error)

    Diagnostics Environment Error code code indicator indicator Figure 22 – Example General Status display (no error) QIP7000 (P2) Series Hybrid QAM/IP HD Set-top Terminal • Installation Manual 574702-001 a This document is uncontrolled pending incorporation in a Motorola CMS...
  • Page 45 Indicates secure processor decrypt scheme: • CSA — connect scrambler algorithm • DES — Data Encryption Standard QIP7000 (P2) Series Hybrid QAM/IP HD Set-top Terminal • Installation Manual 574702-001 a This document is uncontrolled pending incorporation in a Motorola CMS...
  • Page 46: D02 Purchase Status

    ON when IPPV Number of is enabled unsent purchases Figure 23 – Front panel display for Purchase Status diagnostic QIP7000 (P2) Series Hybrid QAM/IP HD Set-top Terminal • Installation Manual 574702-001 a This document is uncontrolled pending incorporation in a Motorola CMS...
  • Page 47 Count used in purchase processing. Credit Total Credit used for purchase processing. Debit Total Debit used for purchase processing. QIP7000 (P2) Series Hybrid QAM/IP HD Set-top Terminal • Installation Manual 574702-001 a This document is uncontrolled pending incorporation in a Motorola CMS...
  • Page 48: D03 Out-Of-Band (Oob) Status

    Carrier lock indicator diagnostic (L=locked, U=unlocked) indicator Figure 24 – Front panel display for the OOB diagnostic QIP7000 (P2) Series Hybrid QAM/IP HD Set-top Terminal • Installation Manual 574702-001 a This document is uncontrolled pending incorporation in a Motorola CMS...
  • Page 49 “menu” button. The operator can then scroll up or down to one of the specific OOB frequencies. QIP7000 (P2) Series Hybrid QAM/IP HD Set-top Terminal • Installation Manual 574702-001 a This document is uncontrolled pending incorporation in a Motorola CMS...
  • Page 50 Round Robin Hunt Mode. The message “hunt” will continue to be displayed until the proper stream is detected. QIP7000 (P2) Series Hybrid QAM/IP HD Set-top Terminal • Installation Manual 574702-001 a This document is uncontrolled pending incorporation in a Motorola CMS...
  • Page 51: D04 In-Band Status

    Carrier lock indicator indicator (LA = locked, U=unlocked) Figure 25 – Front panel display for in band diagnostic QIP7000 (P2) Series Hybrid QAM/IP HD Set-top Terminal • Installation Manual 574702-001 a This document is uncontrolled pending incorporation in a Motorola CMS...
  • Page 52 The maximum value displayed is 9999, even if there were more than 9999 errors. QIP7000 (P2) Series Hybrid QAM/IP HD Set-top Terminal • Installation Manual 574702-001 a This document is uncontrolled pending incorporation in a Motorola CMS...
  • Page 53: D05 Unit Address/Security

    This diagnostic displays the unit address of the CableCARD, if inserted: Figure 26 – Front panel display of a unit address QIP7000 (P2) Series Hybrid QAM/IP HD Set-top Terminal • Installation Manual 574702-001 a This document is uncontrolled pending incorporation in a Motorola CMS...
  • Page 54: Separable Security

    Separable Security This diagnostic displays information on the inserted M-CARD and CableCARD Interface with the QIP. QIP7000 (P2) Series Hybrid QAM/IP HD Set-top Terminal • Installation Manual 574702-001 a This document is uncontrolled pending incorporation in a Motorola CMS...
  • Page 55 Code object version executing on the CableCARD. Manufacturer CableCARD manufacturer. HW Version Version number provided by the CableCARD. QIP7000 (P2) Series Hybrid QAM/IP HD Set-top Terminal • Installation Manual 574702-001 a This document is uncontrolled pending incorporation in a Motorola CMS...
  • Page 56: D06 Current Channel Status

    This diagnostic displays a status of the last attempted tuned channel on the in-band stream. The channel type determines the status display. QIP7000 (P2) Series Hybrid QAM/IP HD Set-top Terminal • Installation Manual 574702-001 a This document is uncontrolled pending incorporation in a Motorola CMS...
  • Page 57: Figure 27 - Current Channel Status Front Panel Displays

    Purchasable Indicates whether the current program can be purchased for viewing: Front Panel Description Can be purchased QIP7000 (P2) Series Hybrid QAM/IP HD Set-top Terminal • Installation Manual 574702-001 a This document is uncontrolled pending incorporation in a Motorola CMS...
  • Page 58 Forever, 1 week, 2 days, 1 day, 12 hours, 6 hours, 3 hours, 90 minutes, or Not Defined N/A — the value is invalid or cannot be retrieved QIP7000 (P2) Series Hybrid QAM/IP HD Set-top Terminal • Installation Manual 574702-001 a This document is uncontrolled pending incorporation in a Motorola CMS...
  • Page 59: D07 Upstream Status

    Power level in dB indicator (blank if modem not configured) Figure 28 – Ethernet Return front panel display QIP7000 (P2) Series Hybrid QAM/IP HD Set-top Terminal • Installation Manual 574702-001 a This document is uncontrolled pending incorporation in a Motorola CMS...
  • Page 60 0000:0000:0000:0000:0000:FFFF:129.144.052.038 • MAC Address Displays the Ethernet return MAC Address1, saved in hardware and displayed in hexadecimal. QIP7000 (P2) Series Hybrid QAM/IP HD Set-top Terminal • Installation Manual 574702-001 a This document is uncontrolled pending incorporation in a Motorola CMS...
  • Page 61: D08 Code Modules

    QIP7000 series. When the native suite is running, the diagnostics of the application operating system and all associated objects should be accessible. QIP7000 (P2) Series Hybrid QAM/IP HD Set-top Terminal • Installation Manual 574702-001 a This document is uncontrolled pending incorporation in a Motorola CMS...
  • Page 62: Figure 29 - Front Panel Display For Code Modules

    Alternating with: Indicator separating major and minor revision numbers Figure 29 – Front panel display for code modules QIP7000 (P2) Series Hybrid QAM/IP HD Set-top Terminal • Installation Manual 574702-001 a This document is uncontrolled pending incorporation in a Motorola CMS...
  • Page 63 Connect Connected to download PID — awaiting data PEND CONNECT TryingToConnect Trying to connect The object identifier. QIP7000 (P2) Series Hybrid QAM/IP HD Set-top Terminal • Installation Manual 574702-001 a This document is uncontrolled pending incorporation in a Motorola CMS...
  • Page 64: D09 Memory Configuration

    The allocated system RAM in MB Flash The allocated flash memory in MB NVRAM The allocated NVRAM in KB QIP7000 (P2) Series Hybrid QAM/IP HD Set-top Terminal • Installation Manual 574702-001 a This document is uncontrolled pending incorporation in a Motorola CMS...
  • Page 65: D10 Audio/Video Status

    Digital audio stream as indicated if the ‘0.1’ is present in the Dolby Digital 5.1 nomenclature (for example, ‘Dolby 5.1 Digital surround’). Valid values include: OSD Display QIP7000 (P2) Series Hybrid QAM/IP HD Set-top Terminal • Installation Manual 574702-001 a This document is uncontrolled pending incorporation in a Motorola CMS...
  • Page 66 Closed Caption service CC 4. Closed Caption service T 1. Closed Caption service T 2. Closed Caption service T 3. QIP7000 (P2) Series Hybrid QAM/IP HD Set-top Terminal • Installation Manual 574702-001 a This document is uncontrolled pending incorporation in a Motorola CMS...
  • Page 67 (nnnnXnnnn), pixel display (‘i’ for interlaced, ‘p’ for progressive), and frames per second (24, 25, 30, 60). QIP7000 (P2) Series Hybrid QAM/IP HD Set-top Terminal • Installation Manual 574702-001 a This document is uncontrolled pending incorporation in a Motorola CMS...
  • Page 68: D11 Interface/Port Status

    The Interface Status diagnostic displays when running in Thin Client. There is no front panel display. The information on the OSD is updated when you display the diagnostic. QIP7000 (P2) Series Hybrid QAM/IP HD Set-top Terminal • Installation Manual 574702-001 a...
  • Page 69 Diagnostics QIP7000 (P2) Series Hybrid QAM/IP HD Set-top Terminal • Installation Manual 574702-001 a This document is uncontrolled pending incorporation in a Motorola CMS...
  • Page 70 If more than twelve video timing formats are discovered, the supported formats only are listed first, followed by up to twelve remaining formats. QIP7000 (P2) Series Hybrid QAM/IP HD Set-top Terminal • Installation Manual 574702-001 a...
  • Page 71: D12 User Setting Status

    HDMI connection on the QIP set-top, the HDMI/YPbPr Output setting will display as YPbPr Output in the User Settings Menu. QIP7000 (P2) Series Hybrid QAM/IP HD Set-top Terminal • Installation Manual 574702-001 a This document is uncontrolled pending incorporation in a Motorola CMS...
  • Page 72 To reset all User Settings to their defaults, select this option and press the ► key. Restore All Defaults QIP7000 (P2) Series Hybrid QAM/IP HD Set-top Terminal • Installation Manual 574702-001 a This document is uncontrolled pending incorporation in a Motorola CMS...
  • Page 73: D13 Dvr/Hard Drive Status

    Diagnostics d13 DVR/Hard Drive Status This two-page diagnostic displays the DVR and hard-drive status. QIP7000 (P2) Series Hybrid QAM/IP HD Set-top Terminal • Installation Manual 574702-001 a This document is uncontrolled pending incorporation in a Motorola CMS...
  • Page 74 The cumulative number of times that the hard drive temperature has been measured over 60º C, with the temperature checked at least once an hour. QIP7000 (P2) Series Hybrid QAM/IP HD Set-top Terminal • Installation Manual 574702-001 a This document is uncontrolled pending incorporation in a Motorola CMS...
  • Page 75: D14 Application Specific Information

    0 to 255. It is blank if the value is invalid or no value can be retrieved. QIP7000 (P2) Series Hybrid QAM/IP HD Set-top Terminal • Installation Manual 574702-001 a This document is uncontrolled pending incorporation in a Motorola CMS...
  • Page 76: D15 Interactive Status

    MAC_CONNECT The QIP7000 series is waiting to establish QIP7000 (P2) Series Hybrid QAM/IP HD Set-top Terminal • Installation Manual 574702-001 a This document is uncontrolled pending incorporation in a Motorola CMS...
  • Page 77 SENDING — The socket is sending data to the application server. • UNKNOWN — The socket state is invalid or unknown. QIP7000 (P2) Series Hybrid QAM/IP HD Set-top Terminal • Installation Manual 574702-001 a This document is uncontrolled pending incorporation in a Motorola CMS...
  • Page 78: D16 Connected Home

    MAC/IP — Displays the MAC address and the link-local IP address 169.254.001.xxx; xxx ranges from 0 to 255. QIP7000 (P2) Series Hybrid QAM/IP HD Set-top Terminal • Installation Manual 574702-001 a This document is uncontrolled pending incorporation in a Motorola CMS...
  • Page 79 Fr — The node received significant packet errors caused by thermal noise or interfering signals. • Pw — There is insufficient power at the node. QIP7000 (P2) Series Hybrid QAM/IP HD Set-top Terminal • Installation Manual 574702-001 a This document is uncontrolled pending incorporation in a Motorola CMS...
  • Page 80: D17 Key Pad / Led Test

    This diagnostic verifies the functionality of the front panel indicators and the front-panel keypad. Each highlighted character corresponds with a front-panel key press. QIP7000 (P2) Series Hybrid QAM/IP HD Set-top Terminal • Installation Manual 574702-001 a This document is uncontrolled pending incorporation in a Motorola CMS...
  • Page 81: Troubleshooting

    Verify that the audio cables are firmly connected between the QIP set-top and the audio playback device (TV, receiver, DVD player, etc.). QIP7000 (P2) Series Hybrid QAM/IP HD Set-top Terminal • Installation Manual 574702-001 a This document is uncontrolled pending incorporation in a Motorola CMS...
  • Page 82 These programs are broadcast in 16:9 HD formats, even though the video is not 16:9. QIP7000 (P2) Series Hybrid QAM/IP HD Set-top Terminal • Installation Manual 574702-001 a This document is uncontrolled pending incorporation in a Motorola CMS...
  • Page 83 Please note the hard drive will stay on even when the QIP7200 is turned off (standby). QIP7000 (P2) Series Hybrid QAM/IP HD Set-top Terminal • Installation Manual 574702-001 a This document is uncontrolled pending incorporation in a Motorola CMS...
  • Page 84: Ip Network Issues

    BHR continues to flash, repeat this procedure. If you make any changes, repeat all tests. QIP7000 (P2) Series Hybrid QAM/IP HD Set-top Terminal • Installation Manual 574702-001 a This document is uncontrolled pending incorporation in a Motorola CMS...
  • Page 85: Bypassing An Amplifier 7

    Low-Pass ports on the Diplexers Figure 31 – Using a diplexer to bypass a line amplifier QIP7000 (P2) Series Hybrid QAM/IP HD Set-top Terminal • Installation Manual 574702-001 a This document is uncontrolled pending incorporation in a Motorola CMS...
  • Page 86 Motorola, Inc. 101 Tournament Drive Horsham, PA 19044 U.S.A. http://www.motorola.com 574702-001 a 09/2009...

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