Viewing Phone Administration Data - Cisco 7962G User Manual

Symptom
The phone shows an
error message when
you attempt to set up
Call Forward All
The phone screen
display appears too
light or too dark to read
The phone screen
appears blank and the
Display button is lit
Your phone displays
"Security Error"

Viewing Phone Administration Data

Your system administrator may ask you to access administration data on your phone for
troubleshooting purposes.
2
Explanation
Your phone may reject your attempt to set up Call Forward All directly on
the phone if the target number that you enter would create a Call Forward
All loop or would exceed the maximum number of links permitted in a Call
Forward All chain (also known as a maximum hop count). Ask your system
administrator for details.
If you save a very light or very dark phone screen contrast accidentally, you
may not be able to see the phone screen display. Use the following
procedure to adjust the contrast.
For Cisco Unified IP Phones 7961G, 7961G-GE, 7941G, and 7941G-GE:
1. Choose .
2. Press 1, 3 on the keypad.
3. Press
4. Press Save.
For Cisco Unified IP Phones 7962G and 7942G:
1. Choose .
2. Press 1, 4 on the keypad.
3. Press
4. Press Save.
The phone screen appears blank and the Display button flashes. The phone
is powered down (sleeping) to save energy. The phone will power up
(wake) when the system sends the wake up message. You cannot wake the
phone before its scheduled power up time. To wake up the phone plug in
the power adapter. Unplug-plug would not wake up the phone while
sleeping.
Your phone firmware has identified an internal error. To wake up the
phone plug in the power adapter. Unplug-plug would not wake up the
phone while sleeping. If the message persists, contact your system
administrator.
until you can see the phone screen display.
until you can see the phone screen display.
OL-22333-01