Drive Problems - Dell OptiPlex 360 Service Manual

WARNING:
that shipped with your computer. For additional safety best practices information,
see the Regulatory Compliance Homepage at
www.dell.com/regulatory_compliance.
R
E P L A C E T H E B A T T E R Y
after turning on the computer, or if an incorrect time or date displays during start-up,
replace the battery (see "Coin-Cell Battery" on page 93). If the battery still does not
work properly, contact Dell (see "Contacting Dell" on page 159).

Drive Problems

WARNING:
that shipped with your computer. For additional safety best practices information,
see the Regulatory Compliance Homepage at
www.dell.com/regulatory_compliance.
E M
N S U R E I C R O S O F T
Windows XP:
• Click Start and click My Computer.
Windows Vista:
• Click the Windows Vista Start button
If the drive is not listed, perform a full scan with your antivirus software to check for
and remove viruses. Viruses can sometimes prevent Windows from recognizing the
drive.
T —
E S T T H E D R I V E
• Insert another disc to eliminate the possibility that the original drive is defective.
• Insert a bootable floppy disc and restart the computer.
C
L E A N T H E D R I V E O R D I S K
support.dell.com.
C
H E C K T H E C A B L E C O N N E C T I O N S
R H
U N T H E A R D W A R E
page 135.
R D D
U N T H E E L L I A G N O S T I C S
Optical drive problems
NOTE:
High-speed optical drive vibration is normal and may cause noise, which
does not indicate a defect in the drive or the disc.
142
Troubleshooting
Before working inside your computer, read the safety information
— If you have to repeatedly reset time and date information
Before working inside your computer, read the safety information
W R
I N D O W S E C O G N I Z E S T H E D R I V E
— See the Dell Technology Guide on your computer or at
T
R O U B L E S H O O T E R
— See "Dell Diagnostics" on page 136.
—
and click Computer.
— See "Hardware Troubleshooter" on