Dell OptiPlex 360 Service Manual page 130

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130
Troubleshooting
Problem Description
A possible
motherboard failure
has occurred.
Power connector not
installed properly.
Possible peripheral
card or motherboard
failure has occurred.
A possible
motherboard failure
has occurred.
A possible coin cell
battery failure has
occurred.
Suggested Resolution
• Remove all cards from the PCI and
PCI-E slots and restart the computer.
If the computer boots, add the cards
back one by one until you find the
faulty one.
• If the problem persists, the system
board may be faulty. Contact Dell (see
"Contacting Dell" on page 159).
• Reseat the 2x2 power connector from
the power supply unit.
• If the computer still fails to boot,
contact Dell (see "Contacting Dell"
on page 159).
• Remove all cards from the PCI and
PCI-E slots and restart the computer.
If the computer boots, add the cards
back one by one until you find the
faulty one.
• If the problem persists, the system
board is probably faulty. Contact Dell
(see "Contacting Dell" on page 159).
• Disconnect all internal and external
peripherals, and restart the computer.
If the computer boots, add the
peripheral back one by one until you
find the faulty one. "Contacting Dell"
on page 159.
• If the problem persists, the system
board is probably faulty. Contact Dell
(see "Contacting Dell" on page 159).
• Remove the coin cell battery for one
minute, reinstall the battery, and
restart the computer.
• If the problem persists, contact Dell
(see "Contacting Dell" on page 159).