Oki OKIFAX 2350 User Manual page 79

LINE outlet on the back of your fax machine. If you
have an external telephone connected, lift the handset
and check for a dial tone. If you do not hear one, there
may be a problem with your telephone line. If you do
hear a dial tone, your fax machine may be using the
wrong dialling method (pulse or tone) for your area. If
you hear changing tones instead of dialling pulses and
you know that your area uses pulse dialling, refer to
the MF/DP user function setting in the Programming
chapter.
The display shows a communication error.
alarm indicates any of a number of problems. You may
be trying to communicate with an incompatible fax
machine (your machine can only communicate with
ITU-T Group 3 fax machines). The remote machine
may not be able to perform the function that you want,
such as polling or confidential messages. The remote
machine may also be out of paper or experiencing a
paper jam. Bad telephone line conditions can also
cause communication errors. Try sending the fax again
and check to make sure you are dialling the correct
telephone number. If you have to dial an access digit
to get an outside line, or if you are dialling
internationally, you may need to enter a pause (using
the Pause One Touch key) after the access digit or
international dialling code to tell your machine to wait
for a dial tone. If you have frequent problems
communicating with a particular remote fax machine,
try programming the number into one of your One
Touch keys and then changing the One Touch
Parameters for that One Touch key (see the Dial
Directories chapter). Lastly, either your fax machine or
the remote fax machine may need servicing. Try
sending a fax to another location to check your
machine.
You sent a fax but the image the remote fax machine
received was very poor.
small type, complex illustrations, photos, or was very
light or very dark, try changing your Transmit
This
Resolution and Type of Original settings (see Loading
Documents in the Basic Operations chapter). Copy the
document on your fax machine to see how it will
transmit. The problem may be caused by telephone
line interference. Try sending the document again
later.
You keep getting reports you do not want.
your user function settings and turn off the reports you
do not want. See the Programming chapter.
You sent a fax but it was received completely blank.
Make sure that you have loaded your document face
down.
The image received on your fax machine was very
Contact the person sending you the fax and ask
poor.
them to change their Transmit Resolution and Type of
If your document had a lot of
Check
79
Problem Solving