Shipping Damage Claim Procedure; Parts Ordering And Service Information - Frymaster OCF30 Series Installation & Operation Manual

QUALIFIED INSTALLATION PERSONNEL
Qualified installation personnel are individuals, firms, corporations, and/or companies which, either
in person or through a representative, are engaged in and are responsible for the installation of gas-
fired appliances. Qualified personnel must be experienced in such work, be familiar with all gas
precautions involved, and have complied with all requirements of applicable national and local
codes.
QUALIFIED SERVICE PERSONNEL
Qualified service personnel are those who are familiar with Frymaster equipment and who have been
authorized by Frymaster, L.L.C. to perform service on the equipment. All authorized service per-
sonnel are required to be equipped with a complete set of service and parts manuals, and to stock a
minimum amount of parts for Frymaster equipment. A list of Frymaster Factory Authorized Servic-
ers (FAS's) is located on the Frymaster website at www.frymaster.com. Failure to use qualified
service personnel will void the Frymaster warranty on your equipment.
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Shipping Damage Claim Procedure

Your Frymaster equipment was carefully inspected and packed before leaving the factory. The
transportation company assumes full responsibility for safe delivery upon its acceptance of the
equipment for transport.
What to do if your equipment arrives damaged:
1. File a claim for damages immediately, regardless of the extent of damages.
2. Inspect for and record all visible loss or damage, and ensure that this information is noted on
the freight bill or express receipt and is signed by the person making the delivery.
3. Concealed loss or damage that was unnoticed until the equipment was unpacked should be
recorded and reported to the freight company or carrier immediately upon discovery. A
concealed damage claim must be submitted within 15 days of the date of delivery. Ensure that
the shipping container is retained for inspection.
Frymaster
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Parts Ordering and Service Information

In order to assist you quickly, the Frymaster Factory Authorized Servicer (FAS) or Service
Department representative requires certain information about your equipment.
information is printed on a data plate affixed to the inside of the fryer door. Part numbers are found
in the Service and Parts Manual. Parts orders may be placed directly with your local ASA or
distributor. Included with fryers when shipped from the factory is a list of Frymaster FAS's. If you
do not have access to this list, contact the Frymaster Service Department at 1-800-551-8633 or 1-
318-865-1711 or by e-mail: service@frymaster.com.
DOES NOT ASSUME RESPONSIBILITY FOR DAMAGE OR LOSS
INCURRED IN TRANSIT.
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