When "Please Reboot Printer" Appears; Unable To Obtain Desired Print Results; No Notification - Xerox DocuPrint 240A User Manual

When "Please reboot printer" Appears

Cause
An error occurs in the
NetWare interface.

Unable to Obtain Desired Print Results

Cause
The print language of the
print job and that set up at
the printer are different.

No Notification

This section provides information on the possible causes, verifying methods and
recommended actions when there are no messages on the computers which have been
sent print instructions.
No Notification of Printer Errors
Cause
Not registered in the Notify
Candidate List of the print
server.
No End-of-job Notification
Cause
When sending jobs from
the computer, the NOTIFY
option has not been
specified.
The NetWare CASTOFF
utility is executed on the
computer.
72
11 Troubleshooting
Verification
-
Verification
Check the print language of the printer.
Verification
Using PCONSOLE from the computer, check
if the user name and group name are
registered in [Print Server Information] >
[Printer] > [Printer xxx Environment Settings]
> [Notify].
Verification
Check if the NOTIFY option is specified when
jobs are sent.
-
Action
Switch off the printer, then switch it on again.
Action
Set the same print language for the print job
and the printer.
Action
Register the user name and group name in
[Notify].
Action
When jobs are sent, specify the NOTIFY
option.
Execute the NetWare CASTON utility on the
computer.