Cannot Delete Documents From The Printer Window; Cannot Perform Auto Driver Downloading - Xerox DocuPrint 240A User Manual

Cannot Delete Documents From the Printer Window

Cause
Tried to delete all
documents displayed in
the printer window.
(only possible for printer
administrator)
The owner of the
document is not correct.
Service Pack 3 and above
is not installed.
(for Windows NT 4.0)

Cannot Perform Auto Driver Downloading

Cause
The auto driver
downloading feature is not
working.
Different types of printer
drivers are saved.
The printer driver is not
saved within two levels
from the drivers' folder.
The printer driver is not
saved in a folder which
has more than eight
alphanumeric characters
in its name.
Verification
Check if you are trying to delete documents
from the Printer menu on the printer window.
Check if the owner of the selected document
is similar to the name used for login in to
Windows.
Check the version of Service Pack displayed
when Windows NT 4.0 is activated.
Verification
Check the setting of [Auto Driver Download]
in the [config.txt] file.
(only for printer administrator)
Check the printer type, and then check if the
correct printer driver is saved.
Check if the folder containing the printer
driver is within two levels from the drivers'
folder.
Open [driver.txt] of the [drivers] folder, and
check if there is a message about the folder
that has more than eight alphanumeric
characters in its name.
Action
Select the document you want to delete, and
then select [Cancel Printing] from the
[Document] menu.
Log in to Windows again using the name of
the owner of the document, and then delete
the document.
Install Service Pack 3 or above.
Action
Set [Auto Driver Download] to [Enabled] in
the [config.txt] file, and then reboot the
printer.
After saving the correct printer driver, reboot
the printer.
Save the printer driver inside a folder within
two levels from the drivers' folder, and then
reboot the printer.
Change the folder name to a name with eight
alphanumeric characters, and then reboot the
printer.
11.2 Using SMB
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