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We welcome any comments on ambiguities, errors, omissions, or missing pages. Never attempt any procedure on the machine that is not specifically described in this manual. Unauthorized operation can cause faults or accidents. Fuji Xerox is not liable for any problems resulting from unauthorized operation of the equipment.
Along with our efforts to make environmental values a part of the Fuji Xerox culture, DocuPrint 240A/340A adopts recycled components that satisfy our strict quality standards.
Conventions In this guide, “computer” refers to both the personal computer and workstation. The following icons are used in this guide: Important Indicates important information which you should read. Note Indicates additional information on operations or features. Refer to Indicates reference sources. The following conventions are used in this guide: Refer to “xxx”...
Types of Manuals Manuals Bundled With the Machine & Their Contents Setup and Quick Reference Guide Explains how to install this printer, load paper, and troubleshoot of this printer. The Online Help for the Explains how to set the items and features of CentreWare Internet CentreWare Internet Services Services.
Contents Preface......................3 Conventions ...................... 4 Types of Manuals....................5 Contents......................6 Contents of the Setup and Quick Reference Guide (Reference)...... 9 The Objective of the International Energy Star Program ........ 10 Illegal Copies and Printouts ................11 Basic Operations ..................12 Main Components and Their Functions..............
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About Paper ..................... 54 About Paper......................54 Usable Paper ......................54 Unusable Paper .....................57 Storing and Handling Paper ..................58 Loading Paper ....................... 58 Loading Paper in a Paper Tray ................58 Automatic Tray Selection ..................60 Setting Custom Paper Sizes.................. 61 Setting Paper Types ....................62 Settings on the Control Panel..............
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How to Obtain Product Information ..............147 Latest Printer Driver .....................147 Upgrading the Firmware Version of This Printer ..........147 Output Size and Memory Capacity..............148 Precautions and Limitations ................150 Precautions and Limitations of This Printer ............150 TIFF File Format ....................152 Printing Using the Serial Interface ...............
Contents of the Setup and Quick Reference Guide (Reference) Preface Conventions Types of Manuals Features in Brief Contents Contents of the User Guide (Reference) Safety Notes Installing the Printer................SQ-12 Checking the Package Contents, Unpacking the Printer Installing the Optional Accessories Installing the Drum/Toner Cartridge Connecting Interface Cable Connecting the Power Cord to Switch On the Printer...
The Objective of the International Energy Star Program To protect the global environment and conserve energy sources, the International Energy Star Program encourages the following product features. Fuji Xerox confirms this printer satisfies the requirements for this program. Low Power Mode Feature This product has a power-saving feature, which switches the machine to the low power mode automatically if the machine is on and not operated for a certain period of time.
Illegal Copies and Printouts Copying or printing certain documents may be illegal in your country. Penalties of fines or imprisonment may be imposed on those found guilty. The following are examples of items that may be illegal to copy or print in your country. Currency Banknotes and checks Bank and government bonds and securities...
Basic Operations Main Components and Their Functions Main Body Standard Configuration 13 12 6 5 4 3 9 10 Name Description Center output tray Print jobs are output here with the printed side facing down. Control panel Consists of the essential operation buttons, indicators and display.
With Optional Accessories Name Description Offset catch tray Allows you to stagger the output position for each print job (offset output). Cover D Open this when paper is jammed inside the offset catch tray. Rear tray Use this tray if you want to reduce curling of paper when printing heavyweight paper.
Internal View Name Description Paper stopper Raise this when printing on paper larger than A4 size. Drum/toner cartridge Contains the toner and the photosensitive drum. Cover A Open this when replacing the drum/toner cartridge and removing jammed paper. Fuser unit Fixes the toner on the paper.
Control Panel 3 5 4 Name Description <Menu> button Press to move to menu operation. <Eject/Set> button Press to set the menu candidate values. Use this to print report/ list also. <Ready> indicator When the light is on, the printer is ready to receive data from the computer.
Display There are two types of screens shown: Print screen (for displaying printer status) and Menu screen (for configuring settings). Note • The message displayed differs according to the optional accessories installed and setting status. Print Screen The Print screen appears when the machine is printing or waiting for data. The following contents are shown on the screen.
Switching On and Off the Power Switching On the Power Press the power switch of the printer to the < > position. When the power is on, “Please wait...” will be displayed on the control panel. Check that this display changes to “Ready to print”.
Power Saver Modes This printer is equipped with a low power mode and a sleep mode to reduce power consumption when it is left idle. When no print data is received for 5 minutes, the printer will enter the low power mode. When no data is received for a further 10 minutes (a total of 15 minutes lapse (default settings) since the last received data), it will enter sleep mode.
Canceling Printing of All Print Data Received at the Printer Press the <Online> button on the control panel, and then press the <Cancel Job> button. Press the <Online> button again after the canceling process is completed. Canceling Print Data That Are Being Processed at the Computer Double-click the printer icon at the bottom right of the taskbar in Windows.
Displaying Optional Accessory Configuration and Paper Tray Settings When using this printer as a network printer and having enabled SNMP protocol, you can display on the printer driver, the optional accessory configuration and settings configured at the control panel such as paper type or size. These settings are displayed on the [Options] tab.
Printing Printing From the Computer ® This section explains the basic flow when printing from application software in a Windows environment. (The procedure may differ according to the computer or system configuration used.) Important • Do not switch off the power of this printer when printing is in progress. It may lead to a paper jam. From the [File] menu of the application software, select [Print].
Printing on Envelopes The procedure to print on envelopes is as follows. For details on the envelopes that can be used, refer to “Usable Paper” (P. 54). Loading Envelopes You have to close the flaps of the envelopes and load them with the address side facing up in the orientation shown in the diagram below.
Printing on Envelopes To print on envelopes, display the [Tray/Output] tab and [Basic] tab. This section explains the procedure using WordPad on Windows XP as an example. Note • The way to display the printer properties dialog box differs according to the application software. Refer to the manual of each application software.
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From [Output Size], select the registered custom size. If necessary, set [Turn Image by 180deg] and then click [OK]. Click [Print] in the [Print] dialog box to start printing. 2 Printing...
Printing on Transparencies Loading Transparencies Load transparencies in trays 1 to 4. Important • Transparencies with white frames or full-color transparencies cannot be used. The way to load transparencies in the paper tray is the same as the way to load standard size paper.
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From [Paper Size], select the size of the original document. From [Output Size], select the size of the transparency, and then click [OK]. Click [Print] in the [Print] dialog box to start printing. 2 Printing...
Printing on Custom Size Paper/Long Paper This section explains how to print on custom size paper such as long paper. The paper sizes that can be set on this printer are as follows: For tray 1 For trays 2 - 4 Long edge: Long edge: 127 to 900 mm...
Setting Custom Paper Sizes Before printing, set the custom size on the printer driver. You have to configure the settings on the control panel too when loading custom size paper in trays 1 to 4 for printing. For details on setting the control panel, refer to “3.3 Setting Custom Paper Sizes”...
From the [Details] list box, select the custom setting to be defined. Specify the length of the short edge and long edge under [Change Setting For]. You can specify the values either by entering them directly or using [ ] [ ]. The length of the short edge cannot be longer than the long edge, even if it is within the specified range.
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Select the appropriate tray from [Paper Source]. Click the [Basic] tab. From [Paper Size], select the size of the original document. From [Output Size], select the registered custom size, and then click [OK]. Click [Print] in the [Print] dialog box to start printing. 2 Printing...
Print Confidential Document - Secure Print When the hard disk (optional) has been installed, you can use the secure print feature. Important • The hard disk may be damaged and erase important data saved in the hard disk. We recommend you back up your data.
Configuring Secure Print The procedure to configure Secure Print is as follows. First of all, carry out the secure print settings at the computer and send data to the printer for printing. Then, carry out the output procedure at the printer to output the print data. At the Computer This section explains the procedure using WordPad on Windows XP as an example.
To enter a password, enter it at [Password]. Enter up to 12 numeric characters. From [Retrieve Document Name], select either [Enter Document Name] or [Auto Retrieve]. If [Enter Document Name] is selected, specify a document name at [Document Name] using up to 12 characters. If [Auto Retrieve] is selected, the name of the document to be printed will become the document name.
Print After Checking Printing Result - Sample Print When the hard disk (optional) has been installed, you can use the sample print feature. Important • The hard disk may be damaged and erase important data saved in the hard disk. We recommend you back up your data.
Configuring Sample Print The procedure to configure Sample Print is as follows. First of all, carry out the sample print settings at the computer and send data to the printer for printing. Then, carry out the output procedure at the printer to output the print data. At the Computer This section explains the procedure using WordPad on Windows XP as an example.
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Enter the user ID at [User ID]. You can enter up to eight characters for the user ID. From [Retrieve Document Name], select either [Enter Document Name] or [Auto Retrieve]. If [Enter Document Name] is selected, specify a document name at [Document Name] using up to 12 characters.
Print at a Specified Time - Delayed Print When the hard disk (optional) has been installed, you can use the delayed print feature. The delayed print feature allows you to store the data in the printer beforehand and then print it out automatically at the specified time.
Set the time to start printing by [Hour] and [Minutes]. Use the 24-hour system. From [Retrieve Document Name], select either [Enter Document Name] or [Auto Retrieve]. If [Enter Document Name] is selected, specify a document name at [Document Name] using up to 12 characters. If [Auto Retrieve] is selected, the name of the document to be printed will become the document name.
To print a PDF file using the PDF Bridge feature, you can use ContentsBridge Utility (Utility software is supplied by Fuji Xerox) or lpr command to send the data to the printer directly. PostScript software kit (optional) is required to use the PDF Bridge feature.
Using ContentsBridge Utility to Print PDF Files Operating Environment for ContentsBridge Utility ContentsBridge Utility supports the IBM PC-AT and the compatibles on which the OSs described bellow can operate, and also supports Power PC-based Macintosh computers. Windows Environment Windows 2000/XP Connection Windows 95 Windows 98/Me...
Items That Can Be Set in ContentsBridge Utility Print Range Specifies the pages to be printed. Quantity Copies Specifies the copies to be printed between 1 to 999. Collated Specifies whether to collate multiple copies of the printout by sets (sorted in the order of page 1, 2, 3,...1, 2, 3...).
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Printing PDF Files (for Windows) Double-click the [ContentsBridge.exe] icon to activate it. The [ContentsBridge] dialog box appears. Select this printer as the printer to be used. For [File to Print], either enter the path of the PDF file to be printed or click [Browse] to specify the target file.
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Printing PDF Files With a Simple Procedure You can print PDF files with a simple procedure if this printer is set as the default printer and a shortcut icon of [ContentsBridge.exe] is created on the desktop. Drag and drop the PDF file to be printed over the shortcut icon of [ContentsBridge.exe].
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Printing PDF Files (for Macintosh) This section explains the procedure using Mac OS X v10.2.6 as an example. Drag and drop the PDF file to be printed over the [ContentsBridge] icon. The [Print PDF] dialog box appears. Click [Select Printer]. Select this printer in the displayed dialog box, click [Apply].
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Set the various items. On the [Print PDF] dialog box, click [OK]. The print data will be sent to the printer. At this point in time, a dialog box appears if a password has been set for the PDF file. Enter the password set for the PDF file and click [OK].
Printing PDF Files Without Using ContentsBridge Utility This section explains how to send a PDF file to the printer for printing using the lpr command directly and not the ContentsBridge Utility. Printing will be done with the following items set according to the control panel settings.
Printing From Web Browser You can print from the web browser using CentreWare Internet Services. This feature can be used when the hard disk (optional) has been installed. Important • The hard disk may be damaged and erase important data saved in the hard disk. We recommend you back up your data.
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Click [Services] and on the displayed screen, configure settings, such as the file to be printed. Note • For details on the items to be set, refer to the Online Help for CentreWare Internet Services. • Print features that are not set here will operate according to the following settings made at the printer receiving the data: •...
2.10 Printing via E-mail - E-mail Printing When the hard disk (optional) has been installed and the printer is connected to a network, enabling it to receive e-mails via TCP/IP communication, e-mails can be sent from the computer to this printer. Printing of e-mail contents and TIFF or PDF attachments can be done from this printer.
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Setting the E-mail Environment (at This Printer) Configure the following items according to your e-mail environment under [Properties] of the CentreWare Internet Services. Note • After configuring the settings, always click [Apply New Settings] and switch off/on the printer to reboot. •...
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*: Default Required settings for the Receiving Item to be Protocol Item Description Value SMTP POP3 Protocol Receiving Set the e-mail receiving • SMTP* Settings > Protocol method. • POP3 E-mail Print Mail Set to print the attachments • None Headers and (TIFF, PDF) of the received mail •...
Sending E-mails Attachments That Can Be Sent The following files can be sent as an attachment. • PDF file created by Adobe Acrobat 4 and Adobe Acrobat 5 (except one part of the features added by PDF1.4) • TIFF file Note •...
Receiving and Printing E-mails This printer allows you to receive and print e-mails manually using the control panel. Press the < > button. Press the < > or < > button until [Mail Print] is displayed. Press the < > button. Press the <Eject/Set>...
About Paper About Paper Using unsuitable paper may lead to paper jams, poor print quality, breakdown and damage to your printer. In order to use the features of this printer effectively, we suggest using only paper that is recommended here. When you use paper that is not recommended, contact our Customer Support Center or your dealers.
Paper characteristics and caution on usage name FX P Plain Medium weight paper for internal distribution and 64 g/m general office use. XEROX 20 lb Plain Medium weight paper for internal distribution and 4024 general office use. XEROX 20 lb...
Paper name Weight Paper type usage Transparencies Transparency Transparency without any white frame XEROX P/N 3R2780 XEROX P/N JE-001 Note XEROX P/N 3R91334 • As output transparencies may stick 3M P/N CG3300 together, remove the transparencies from the output tray after about 20 sheets, and then fan them to lower their temperature.
Using the following types of paper might cause paper jams, malfunctions or damage to the machine. Do not use them. • Fuji Xerox full-color transparencies (example: V556, V558, V302) • Paper exclusively for ink-jet printer use • Paper that is too thick or thin •...
Storing and Handling Paper Even for suitable papers, poor storage conditions may lead to a change in the paper quality, paper jams, poor print quality and machine breakdown. Take note of the following points when storing paper: • Store paper in the following locations: Temperature of 10 - 30 °C with a relative humidity of 30 - 65% •...
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Hold the grip of the paper tray and pull its extendable part to the front until it reaches its maximum. Squeeze the length guide and slide it to the desired paper size (1). Squeeze the right width guide and slide it to the desired paper size (2).
Automatic Tray Selection If you display the properties dialog box of the printer driver and select a paper type for [Specify Paper Type] and [Auto] for [Paper Source] on the [Tray/Output] tab for printing, this printer will be able to automatically detect paper trays loaded with the selected paper type and then among them, select the tray that matches the size and orientation of the document to be printed.
Setting Custom Paper Sizes To print on custom size paper loaded in trays 1 to 4, you must set the paper size on the control panel. You may also need to set it on the printer driver, depending on the paper size. This section explains how to set the size on the control panel.
Setting Paper Types Prior settings on the control panel are required for the types of paper loaded in trays 1 to 4. For accurate image quality processing, refer to the following table and set the paper types on the control panel. Important •...
Settings on the Control Panel Overview of the Common Menu Menu Configuration There are two types of menus: common menu and mode menu. The common menu is the menu from which you can set the common items for all print modes.
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The common menu has the following items: Common menu Content Print Language Contains the mode menus used for the HP-GL, HP-GL/2, or PCL Emulation mode settings and for the PDF file direct printing feature settings. Note • Refer to “Print Language” (P. 69) for the items to be set for the PCL emulation mode and the PDF file direct printing feature.
Changing Menu Settings Basic Operations Press one of the following buttons to display the menu screen or set the printer by browsing though each menu structure. Ready to print To display the menu screen, press the <Menu> button at the print screen. Menu Print Language To move between items, press the <...
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Example: Changing the Low Power/Sleep Mode Settings This section describes how to set the common menu. In this example, you set the transitional time to low power mode to 15 minutes and the time to sleep mode to 30 minutes. Ready to print Press the <Menu>...
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Continued from previous page Low Power Mode Enable Press the <Eject/Set> button. This confirms the low power mode setting and “ * ” is displayed. Low Power Mode Enable * 10. Press the < > button to return to [Low Power Mode]. System Settings Low Power Mode 11.
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Continued from previous page System Settings Sleep Mode 17. Press the < > button. If the current setting is [Enable], go to step 20. Sleep Mode Disable * 18. Press the < > or < > button until [Enable] is displayed.
The settings of [Process Mode], [Quantity], [2 Sided], [Print Mode], [Password], [Collated], [Output Size], and [Layout] are available only for printing a PDF file without using ContentsBridge Utility (Utility software is supplied by Fuji Xerox). Refer to • “2.8 Direct Printing of PDF Files” (P. 39) Process Mode Selects the mode for printing PDF files.
2 Sided Makes settings for 2 sided printing. Note • You can set this item only when the duplex unit (optional) is installed. [Off] (default) Select this when you do not want to perform 2 sided printing. [Long Edge Flip] Select this to print a document so that the printed characters face toward you when paper is flipped along the long edge.
Layout Select this to set the print layout. Note • This item will not be displayed when [PS] has been selected for [Process Mode]. [Auto %] (default) Select this to automatically set the magnification percentage so that the magnification ratio to the paper size for printing will become the largest.
Output Size Specifies the paper size to be printed. The candidate values are as follows: [A4] [A5] [B5] [8.5×11] (Letter) [8.5×14] (Legal) [8.5×13] [7.25×10.5] Output Tray Specifies the output tray for printed paper. [Center Tray] (default) [Rear Tray] [OffsetCatchTray] Note •...
ImageEnhance Selects whether to perform image enhancement. Image enhancement is a feature that makes the boundary line between black and white smoother to decrease jags and enhance the visual appearance. The default is [On]. HexDump Specifies whether to print the data sent from a computer in the ASCII code corresponding to the hexadecimal notation format in order to check the data contents.
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*2 (refer to P. 94) This printer supports PJL commands that are independent from any printer languages. The PJL commands are used to control print jobs and are required for printing using a printer driver. In this menu, specify whether to enable or disable the PJL commands sent from a computer.
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*2 (refer to P. 94) This printer supports PJL commands that are independent from any printer languages. The PJL commands are used to control print jobs and are required for printing using a printer driver. In this menu, specify whether to enable or disable the PJL commands sent from a computer.
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Select this to use LPD. Port Status Specifies whether to enable or disable the LPD port when the printer turns on. The default is [Enable], which means the LPD port is available. Note • To enable the LPD port, the IP address must be set. Important •...
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NetWare Select this to use NetWare. Port Status Specifies whether to enable or disable the NetWare port when the printer turns on. The default is [Disable]. To use NetWare, set this to [Enable]. Important • If the memory is running out when the port is enabled, the port may be disabled automatically. In this case, you need to disable the port(s) you are not using or change the memory allocation from [Allocate Memory].
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Select this to use SMB. Port Status Specifies whether to enable or disable the SMB port when the printer turns on. The default is [Enable], which means the SMB port is available. Important • If the memory is running out when the port is enabled, the port may be disabled automatically. In this case, you need to disable the port(s) you are not using or change the memory allocation from [Allocate Memory].
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*1 (refer to P. 94) Print Mode Sets the print data process method (printer language to be used). [Auto] (default) Select this to make the printer automatically detect the printer language being used in the data received from a computer and perform printing based on the detected data. [PCL] [PS] [HP-GL/2] [TIFF] Select this to process the data received from a computer as the specified data type.
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*2 (refer to P. 94) This printer supports PJL commands that are independent from any printer languages. The PJL commands are used to control print jobs and are required for printing using a printer driver. In this menu, specify whether to enable or disable the PJL commands sent from a computer.
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Adobe Protocol Specifies the communications protocol for PostScript. This item is displayed only when the PostScript software kit (optional) is installed. [Normal] (default) Select this when the communciations protocol is in ASCII format. [Binary] Select this when the communciations protocol is in binary format. Selecting this may cause the printing process to be faster than [Normal] depending on the printing data.
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Port No. Set the port number to 9100 or a value between 8000 and 9999. The default is [9100]. TBCP Filter Specifies whether to enable or disable the TBCP filter when processing PostScript data. The default is [Disable]. Note • This item is displayed only when the PostScript software kit (optional) is installed. UPnP Makes settings for UPnP (Universal Plug and Play).
TCP/IP Settings Get IP Address Specifies whether to automatically or manually retrieve the necessary information for using TCP/IP (IP address, subnet mask, and gateway address) from the DHCP (Dynamic Host Configuration Protocol) server with AutoIP feature, DHCP server, BOOTP, or RARP. For the addresses you need to set manually, contact your network administrator.
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Ethernet Sets the communication speed/connector type of the Ethernet interface. [Auto] (default) Select this to switch between 100BASE-TX and 10BASE-T automatically. [100BASE-TX] Select this to use 100BASE-TX only. [10BASE-T] Select this to use 10BASE-T only. IPX/SPX Frame Type Sets the operational frame type of IPX/SPX. [Auto] (default) Select this to automatically set the frame type.
System Settings [System Settings] menu is used to make the printer operation settings such as for alarm and power saver mode. Alert Tone Specifies whether to turn on the alarm when an error occurs in the printer. The default is [Off].
Sleep Mode The Sleep mode is a feature that reduces the printer’s power consumption more effectively than Low Power mode. This item specifies whether to use this feature. The default is [Enable]. Note • If [Disable] is set for [Low Power Mode], you cannot set [Disable] for [Sleep Mode]. Refer to •...
Secure Print Specifies whether to use the secure print feature. [Enable] (default) Select this to use the secure print feature. [Disable] Select this to prohibit secure print. Note • This item is displayed when the hard disk (optional) is installed. *3 (refer to P.
Printer Settings [Printer Settings] menu is used to make settings for paper trays such as the auto tray selection feature. Substitute Tray Specifies whether to print on paper loaded in another tray when there is no paper left in the tray selected by the auto tray selection feature.
Tray Priority Specifies the priority of trays 1 to 4 for auto tray selection when the optional trays are installed. 1 to 3 Set each tray to any of [1] to [3]. You cannot set the same tray for each priority number. That means the trays that can be set [2] are other than the tray specified in [1], and the trays that can be set [3] are other than the trays specified in [1] and [2].
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PaperSelect Mode Specifies how to select paper when printing PostScript data. [Auto] (default) Select this mode when you want to use our PostScript driver. Selecting this will print on the paper loaded in the tray specified by the printer driver. [Select from tray] Some applications create the PostScript program directly without using a printer driver.
Specifies the memory capacity for PostScript (optional). This item is displayed when the PostScript software kit (optional) is installed. Specify the memory capacity between 4.50 and 96.00 MB in increments of 0.25 MB. The default is [12.00 M]. The maximum capacity you can set varies depending on the free memory capacity.
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LPD Spool, SMB Spool [Off] (default) Select this if you do not want to perform spool processing. When the LPD or SMB data from a computer is being processed, data from another computer cannot be received via the same interface. For LPD, specify the LPD specific receive buffer memory capacity between 64 and 1024 KB (1024 and 2048 KB when the mounted RAM is 256 MB or more) in increments of 32 KB.
Init/Del Data [Init/Del Data] menu is used to delete data such as the printer setting values stored in the NV memory and the form data registered in this printer. It is also used to initialize the hard disk (optional) and meter reports. Note •...
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When [Auto] is set and the printer detects a printer language that is not installed in this printer or an unsupported printer language, the data will be deleted. If a printer language that is not installed in this printer is specified by PJL commands, the data will be deleted.
Menu List For details on each feature, refer to “4.2 Description of Menu Items” (P. 69). • Main operation and buttons on the control panel Display/Close the Menu screen <Menu> button Switch between the menu levels < > button (moves one level downwards) or < >...
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Continued from previous page Continued on next page 4 Settings on the Control Panel...
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Continued from previous page 4.3 Menu List...
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From P. 96 From P. 96 4 Settings on the Control Panel...
Troubleshooting When Paper Jams CAUTION • When removing jammed paper, make sure that no pieces of torn paper are left in the machine. A piece of paper remaining in the machine can cause fire. If a sheet of paper is wrapped around the heat roller, or when clearing a jammed paper that is difficult or impossible to see, do not try to remove it by yourself.
Inside Cover A Follow the procedure below to remove any jammed paper when the control panel displays the following messages: “Paper Jam Open Cover A” or “Remove cartridge Clear jam” Open cover A, and holding the drum/toner cartridge by the grip, remove it from the printer (1).
When Problems Occur Before treating the problem as a machine breakdown, refer to the following table and check the printer condition again. WARNING • Never open or remove machine covers that are secured with screws unless specifically instructed in the user guide. A high voltage component can cause electric shock. •...
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Symptom Reason/Action Cannot print. Is the light of the <Ready> indicator off? If so, this printer is offline or in menu setting mode. Fix the problem according to the following display status: • “Off-line” Press the <Online> button to exit the offline mode. •...
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Symptom Reason/Action Although no print job is sent, Did you switch on the power of the computer after switching on the power to the printer? the message “Printing...” is Pressing the <Cancel Job> button cancels the printing. displayed on the control panel (when using the parallel Note interface).
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Symptom Reason/Action Paper cannot be fed. Is the paper correctly set? Load the paper correctly. For labels, transparencies or Paper jam. envelopes, fan them well first to allow air to enter between each sheet before loading. Multiple papers are fed. Papers are fed at an angle.
When the Print Quality is Poor When the print quality is poor, select the closest symptom from the following table to rectify the problem. If the print quality does not improve after carrying out the appropriate action, contact our Customer Support Center or your dealers. Symptom Reason/Action Printing is light.
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Symptom Reason/Action White dots appear in black The paper used is not suitable. Load the correct type of paper. filled areas. Refer to • “Usable Paper” (P. 54) The drum/toner cartridge is defective or damaged. Replace with a new drum/toner cartridge.
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Symptom Reason/Action Spots of missing text This may be due to breakdown of high voltage power. Contact our Customer Support Center or your dealers. The paper is damp. Replace with paper from a new ream. Refer to • “3.2 Loading Paper” (P. 58) The paper used is not suitable.
Message List Message List (Alphabetical Order) This section describes the messages displayed on the control panel. If the displayed error code is in the format of “xxx-xxx”, refer to “List of Error Codes” (P. 113). Message Condition/Reason/Action xxxx This indicates that the report/list is being printed. Printing...
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Message Condition/Reason/Action Ejecting... The printer is outputting print data. The printer can receive print data from a xxxx Tray * computer during processing. Empty Center The center output tray is full. Remove paper from the center output tray. Output Tray Ended with Error An error has occurred and printing does not finish successfully.
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Message Condition/Reason/Action Paper Jam Paper jam has occurred around the drum/toner cartridge. Open Cover A When cover A is opened, the message “Remove cartridge Clear jam” will be displayed. Follow the instruction to fix the error. Refer to • “5.1 When Paper Jams” (P. 100) Please reboot Error has occcurred.
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Message Condition/Reason/Action Ready to print There are SMB hosts with the same name. Dupl. SMB Host Change the host names. Refer to • Network Print Environment User Guide Ready to print Failed to retrieve IP address from DHCP server. Get IP Add. Fail Change the retrieving method for IP address and manually set the IP address.
List of Error Codes When an error code is displayed on the control panel or under the [Job Status] column of the [Job History Report], refer to the following table to fix the error. Important • When an error code is displayed, print data remaining in this printer or information saved in its memory may not be secure.
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Error code Reason/Action 016-701 PCL XL print data cannot be processed due to insufficient memory. When [High Resolution] is selected for [Print Mode] in the [Graphics] tab, set it to [Standard] and print again. Refer to • Online Help for the printer driver 016-702 PCL XL or PostScript print data cannot be processed due to insufficient print page buffer.
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Error code Reason/Action 016-744 Cannot print PDF file as it contains features that are not supported in this printer. Open PDF file using Adobe Acrobat Reader and select [Print] from the [File] menu to print. 016-748 Cannot print due to insufficient hard disk space. Reduce the number of print pages such as splitting the print data or printing one copy at a time for multiple copies.
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Error code Reason/Action 016-797 E-mail sent to this printer using E-mail Print feature has a wrong address. Specify the correct address and send again. Refer to • “2.10 Printing via E-mail - E-mail Printing” (P. 49) 016-799 Wrong combination of print parameters, like selecting to print on custom size paper and setting [Auto] for [Paper Source] on the printer driver and [Auto] for [Paper Size] in trays 1 to 4 on the control panel.
Network Related Troubles Using TCP/IP This section describes how to identify the cause and fix an error when a problem occurs in the TCP/IP environment. For the troubles that occur in other environments, refer to the Network Print Environment User Guide. For Windows 95/Windows 98/Windows Me When the Printer Is Not Printing This section explains how to fix the printer status when “Unable to print (xxxx Error)”...
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Cause Verification Action Print instructions from multiple “Unable to print (NetworkError)” None (Printing will be resumed computers are sent to the is displayed. automatically). printer at the same time. Printing files cannot be spooled “Unable to print (SpoolError)” is After deleting unnecessary files due to insufficient disk capacity displayed.
Using CentreWare Internet Services Symptom Reason/Action Cannot be connected to Is the printer working correctly? CentreWare Internet Services. Check if the power of the printer is switched on. Is Internet Services enabled? Print out the [System Settings List] to check. Is the URL correctly entered? Check the URL again.
Mail Related Troubles This section explains how to fix the troubles when the Mail Notice Service and E-mail Printing features are used. Symptom Reason/Action Cannot perform E-mail Printing. Check the following settings in [Properties] of CentreWare Internet Services. • Is the printer e-mail address specified? •...
Daily Care Replacing the Drum/Toner Cartridge The drum/toner cartridge includes the toner and the photosensitive drum. When it is about time to replace the drum/toner cartridge, the following message appears on the control panel. When this message is displayed, replace the drum/toner After the message is displayed, cartridge.
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Replacing the Drum/Toner Cartridge Remove any output paper and open cover Note • When the offset catch tray (optional) is installed, fold the tray first before opening cover A. Important • Do not touch any parts inside the printer. Hold the drum/toner cartridge by the grip and pull it out slowly.
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Hold the drum/toner cartridge by the grip and insert it into the slot inside the printer. Important • Do not touch any parts inside the printer. • Ensure that the drum/toner cartridge is firmly set. • After opening cover A, remove any dust or stains inside the printer with a dry clean cloth.
Printing Reports/Lists This section explains the types of reports/lists and how to print them. Types of Reports/Lists Other than print data from the computer, this printer has the feature to print the following reports/lists. Reports Description System Settings List Prints status of the printer such as hardware configuration and network information.
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Reports Description Prints a list of logical printers created in HP-GL/2 emulation mode. ® HP-GL/2 Logical Printers/ Allows you to check the settings for up to 10 registered logical Stored Jobs List printers. Note • Settings for HP-GL/2 logical printer are done in the CentreWare Internet Services.
Printing Reports/Lists Print the report/list by operating the control panel. Press the <Menu> button to display the Menu screen. Press the < > or < > button until [Report/List] is displayed, then press the < > button. Press the < > or < > button until the desired report/list is displayed, then press the <...
Checking/Managing the Printer Status on a Web Browser When the printer is installed in a TCP/IP environment, you can check printer status and configure settings using a web browser on a network computer. This feature is known as CentreWare Internet Services. You can also check the remaining volume of consumables and paper loaded in this printer via CentreWare Internet Services.
Browsers • Netscape Communicator 4.78, Netscape 7 for Windows • Internet Explorer ver 6.0 SP1 for Windows • Opera 7 for Windows • Netscape 7.02 for Macintosh • Internet Explorer ver5.1 (Mac OS 8.x/9.x), 5.2 (Mac OS X), 6.0 • Safari 1.0 (Mac OS X v10.2) Web Browser Settings for CentreWare Internet Services You are recommended to bypass the proxy server and specify the printer’s address directly when using CentreWare Internet Services.
Procedure To use CentreWare Internet Services, follow the procedures below to activate the web browser. Activate the computer and web browser. At the address column of the web browser, enter the IP address or URL of the printer and then press the <Enter> key. •...
IP Filter Feature via IP Address List This feature allows you to register the IP addresses of computers that can be used in this printer. This will limit IP address used for receiving print data. Click [Properties] in CentreWare Internet Services. Click [Protocol Settings] >...
Checking Printer Status via E-mail When connected to a network environment where sending and receiving of e-mails is possible, this printer can send an e-mail with the following report to a specified e-mail address: completed print jobs from the computer, error history, list of rejected print jobs/ e-mails.
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Setting the E-mail Environment (at the Printer) Activate CentreWare Internet Services and set Port Status, Machine E-Mail Address, TCP/ IP environment and mail server. Configure the following items according to your e-mail environment under [Properties]. Note • After configuring the settings, always click [Apply New Settings] and switch off/on the printer to reboot. •...
Select the [Notify Job End by E-mail] check box. Enter the e-mail address for notification in [E-mail Address]. Click [OK]. Checking Printed Pages This section explains how to check the total number of printed pages. Checking Total Printed Pages on Meter The total number of printed pages for different meters can be checked on the display of the control panel.
Checking Total Printed Pages on Print Meter Report The [Print Meter Report] allows you to check the total printed pages and total number of sheets used in this printer according to different computer or job owners. The [Print Meter Report] counts pages from the point where data has been initialized. Operate the control panel to print the [Print Meter Report].
Initializing Print Meter Data Press the <Menu> button to display the Menu screen. Press the < > or < > button until [Admin Menu] is displayed, then press the < > button. Press the < > or < > button until [Init/Del Data] is displayed, then press the < > button.
Cleaning the Interior After clearing paper jams or replacing the drum/toner cartridge, inspect the inside of the printer before closing cover A. CAUTION • Never touch a labeled area found on or near the heat roller. You can get burnt. If a sheet of paper is wrapped around the heat roller, do not try to remove it by yourself to avoid injuries or burns.
Cleaning the Feed Roll When feeding cannot be done, follow the procedure below to wipe the feed roll gently with a well-wrung soft cloth. There are feed rolls in the interior of this printer (two locations, total of four), tray module (one location) and paper tray (one location).
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Pull the paper tray out of the printer. While pushing the retard part (see right diagram) down (1), widen the tab on the feed roll to loosen it (2) and then slowly remove the feed roll from the shaft of the paper tray (3).
CAUTION • The machine, without the optional accessories, paper trays, consumables and paper, weighs 19.8 kg (DocuPrint 240A) or 21.0 kg (DocuPrint 340A). When moving the equipment, make sure that there are two or more persons carrying it. • When lifting the machine, be sure to observe the following points.
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Press the power switch of this printer to the < > position to switch off the power. Remove all cords, such as the power cord and interface cables. Remove any paper in the center output tray and return the paper stopper to its original position if it’s raised.
18 seconds or less (when power is switched on, temperature: 22 °C) Warm-up time Continuous print speed Paper feed from trays 1 to 4 DocuPrint 240A: , plain) 1 sided print: 24 sheets/min *3, 4 2 sided print: 16.3 sheets/min...
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Item Contents Paper size Tray 1 Standard sizes that can be automatically detected: , B5 , A4 , Executive , Letter (8.5 × 11") Legal (8.5 × 13") , Legal (8.5 × 14") Others: Custom (76 × 127 - 216 × 900 mm) Tray 2 - 4 Standard sizes that can be automatically detected: , B5...
Optional Accessories and Consumables Optional Accessories The main optional accessories are as follows. Contact our Customer Support Center or your dealers to order these. Product Product name Reference code Additional hard disk E3300052 Allows you to use secure print and sample print features.
Consumables This section explains how to handle the types of consumables. For details on the replacement procedure of the consumables, refer to the procedure listed in the packaging box of the consumables and “6.1 Replacing the Drum/Toner Cartridge” (P. 121). Important •...
Life of Consumables and Regular Replacement Parts Life of Consumables Possible number of Product name pages printed Drum/toner cartridge (6K) About 6,000 sheets Drum/toner cartridge (10K) About 10,000 sheets Drum/toner cartridge (17K) About 17,000 sheets Note • The possible number of pages that can be printed with the drum/toner cartridge is the number of pages printed continuously at a print ratio of 5% using A4 size paper.
• Please take note that the communication cost will be borne by the customers. Click [About] on the [Detailed Settings] tab of the printer properties dialog box. Click [Fuji Xerox Web Site]. The web browser will be activated and the web site displayed.
Output Size and Memory Capacity The memory capacity required for a print job differs according to the print mode settings on the printer driver and the output size for printing. Values of the required memory capacity also differ according to the usage environment of this printer. Refer to the table below for the memory capacity and send your print job.
Precautions and Limitations Precautions and Limitations of This Printer This section explains the precautions and limitations of using this printer. Optional Hard Disk • When the hard disk (optional) has been installed on this printer, the addtional memory must be installed as well. •...
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Usable Paper The usable sizes of paper that can be used with this printer are shown in the following table. Paper feeding tray Output tray Paper size and Duplex orientation unit Center Offset Tray1 Tray2 - 4 Rear tray output tray catch tray Executive Letter (8.5 ×...
Printing Using the Serial Interface When printing using the serial interface, you need to specify the following settings on the printer and the printer driver. Settings on the Printer Set the following settings using the control panel. Refer to • For details about each items on the control panel: “Serial” (P. 74) Press the <Menu>...
Settings on the Printer Driver The procedure here explains with Windows XP as an example. Set the port that is used when installing to COM n (n=1, 2, 3,…). After installation, click [Start] on the taskbar, then select [Printers and Faxes]. Click the icon of this printer, and then select [Properties] from the [File] menu.
Glossary 10BASE-T The 10Base-T system uses a twisted-pair cable, baseband transmission and operates at 10 Mbps. It is one of the IEEE802. 3 standard for Local Area Networks (LAN). 100BASE-TX An extension of 10BASE-T and a predominant form of FastEthernet. Its transmission speed is 100 Mbps, a great jump in speed from 10 Mbps of 10BASE-T.
Abbreviation of Domain Name System, a data query service chiefly used on the Internet for translating host names into Internet addresses. Abbreviation of dot per inch, a unit expressing the number of dots that can be printed in a width of 1 inch (about 25. 4 mm). Used as a unit expressing resolution. Drive A device to spin the disk.
IP address An address for a computer or device on a TCP/IP network. The format of an IP address is a 32-bit numeric address written as four numbers separated by periods. A protocol for printing using HTTP. JavaScript A scripting language developed by Netscape Communications and executable on web browsers.
A network communication method able to send data on Windows 95/Windows 98/Windows Me/Windows 2000/Windows XP/Windows Server 2003. For Windows 95/Windows 98/ Windows Me, the TCP/IP Direct Print Utility (Utility software is supplied by Fuji Xerox) must be installed. For Windows 2000/Windows XP/Windows Server 2003, Port9100 can be used on the standard TCP/IP port monitor.
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Software Program to operate the computer. Software includes the OS as well as application software. TCP/IP A network protocol developed by DARPANET (Defense Advanced Research Project Agency NetWork). It is a standard Internet protocol that is used in various products from personal to large computers.
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Other comments: After completing this form, detach and send it to the address below. (Please use your own envelope and postage stamp.) Thank you for your cooperation. Fuji Xerox Co., Ltd. KSP R&D 2D7 3-2-1, Sakado, Takatsu-ku Kawasaki-shi, Kanagawa-ken JAPAN 213-0012.