The In Tab - Avaya IP Office 3.2 User Manual

Phone Manager Users Guide

The In Tab

Only available in Phone Manager Pro versions.
If the In tab is not visible and you are using Phone Manager Pro, you need to select to show incoming
calls. For more information, see Changing General Phone Manager Options.
The In tab lists the calls received at your extension. A maximum of a 100 calls can be listed. When the
maximum capacity is reached the oldest record is deleted when a new record is added.
Right-click a call to view a list of options. For more information, see Call History Panel Overview.
Double-click a call to return a call.
The details that are shown in the In tab are:
FIELD DESCRIPTION
Call Status The icon shows the type of call.
Icon
Number The incoming telephone number. If the call was an internal call the extension
number is listed.
From
The name that is associated with the number in the directory in the main system
or your local directory.
To
The name that is associated with the called number in the directory on the main
system or your local directory.
Tag Text that was entered to identify the call. Any calls that you annotate have the text
recorded in this area.
Date & Time The date and time that the call happened.
Ring Time The length of time that the call rang.
Hold Time The length of time that the call was on hold.
Call Duration The total length of time that the call lasted.
Page 14
15-600988 Issue 14b (14th June 2006)
Phone Manager User Guide
IP Office 3.2