Avaya Ip Office - Small Office Edition Applications - Avaya IP Office 3.0 Installation Manual

Small Office Install

Avaya IP Office - Small Office Edition Applications

As part of the IP Office Family, the Small Office Edition supports a broad range of optional feature
enhancements and applications. The following list is a summary of options that are considered to be
most relevant for use in the small business environment, as targeted by this product.
For an exhaustive list of all supported options and license upgrades, please refer to the applications
documentation for IP Office and the relevant regional price lists.
License Key Devices (Dongles)
Feature Key - Serial Port (9-pin)
Feature Key - Parallel Port
Feature Key - USB Port
Client Software
Phone Manager Lite
Phone Manager Pro RFA 5
IPPro RFA 5
IP Endpoint RFA 5
Personal Numbering RFA
CTI DECT RFA 8
Messaging Software
Voicemail Lite
Voice Memory Card
Voicemail Pro RFA
Audix RFA
VPIM RFA
Integrated Messaging Pro RFA
Avaya Text-to-Speech RFA
3rd party IVR RFA
System Software
SoftConsole RFA
CBC RFA
Access Point RFA
IPSEC VPN RFA
MS-CRM RFA
• Note: Only DECT and MS-CRM are region specific. All other options are global.
Small Office Edition Installation Manual
IP Office 3.0
Function
Device for direct attachment to Small Office Edition
(required for Remote Feature Activation)
Device for attachment to applications server (required
for Remote Feature Activation)
Device for attachment to applications server (required
for Remote Feature Activation)
Standard CTI desktop application for client PCs (call
history, directory, speed dials) - all users.
Enhanced CTI desktop application for client PCs (VM
control, queuing, CRM screen pops) - 5 users
Adds IP softphone functionality to Phone Manager Pro
- 5 users
Enables support of 3rd party IP end-points (including
wireless VoIP) - 5 users
Enables enhanced personal numbering
Enables DECT feature integration (RoW only) - 8
handsets
4-port standard voicemail PC application
3-port on-board voicemail/auto-attendant application
(no PC required)
4-port advanced voicemail PC application (incl: GUI,
AA, queuing, call recording)
Enables use of Intuity Audix as Centralised Voice
Mail. (does not require VoiceMail Pro)
Enables use of networked Audix/3rd party centralized
voicemail
Enables synchronization to MS email systems. GUI to
control voicemails within Outlook (requires VoiceMail
Pro).
Enables text to speech for messaging applications
Enables use of 3rd party Interactive Voice Response
systems
Enables PC-based system console (including BLF)
Enables real-time & historical summary reports on
system & departmental call handling
Enables wireless access point functionality (requires
Wireless LAN card 700289739 to be installed)
Enables secure VPN tunnels with encryption
Enables integration with Microsoft CRM Professional
(phase 1 - incl: Screen Pop and Auto-Dial)
40DHB0002UKED Issue 3 (4th February 2005)
SAP Code
700293095
700185234
700261506
included
177469
174463
174957
181572
171989
included
700289721
171991
177467
181570
171990
181573
181571
171987
171993
182197
181575
180588
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