Reset System Values; Self-Test Procedure - Avaya IP Office 3.2 Installation Manual

Reset System Values

Use the following procedure to reset most of the phones values.
If a phone has been moved from another IP Office system, it will still retain values such as the DHCP
and TFTP server address. To fully reset the phone, first go through a static installation setup and then
reset the phone as below.
1. While the phone is on-hook and idle, press the following sequence: Hold 7 3 7 3 8 # (Hold R E S
E T #). Reset values? is displayed.
2. To cancel this procedure and reset values to their defaults, press #.
WARNING
As soon as you press #, all static information will be erased without any possibility of recovering
the data.
Whilst the system values are reset to their defaults, Resetting values is displayed.
3. Once the system values are reset, Restart phone? is displayed.
• To end the procedure without restarting the phone, press *.
• To restart the phone, press #. The remainder of the procedure then depends on the status
of the boot and application files. See Restart Scenarios.

Self-Test Procedure

1. To start the IP phone self-test procedures, press the following sequence: Hold 8 3 7 8 # (Hold T
E S T #).
The phone does the following:
• Each column of programmable button LED's is lit for half a second from left to right across
the phone, in a repeating cycle. The Speaker/Mute LED and the message waiting LED
are also lit in sequence.
• Buttons (other than #) generate a click if pressed.
• Phones with displays show Self test #=end for 1 second after self-test is started. Then a
block character (all pixels on) is displayed in all display character locations for 5 seconds.
Display of the block character is used to find bad display pixels.
One of the following is finally displayed:
• If self-test passes:
Self test passed
#=end
• If self-test fails:
Self test failed
#=end
2. To end the self-test, press #. The phone returns to normal operation.
Phone Installation Guide
IP Office 3.2
Appendix A: Miscellaneous
15-601042 Issue 11e (27th June 2006)
Page 29