Avaya 4602 User Manual
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Avaya 4602 User Manual

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Download this manual See also: Administrator's Manual, Installation Manual
4602 SIP Telephone
SIP Release 1.1
User's Guide
16-300035
Issue 1.1
September 2004

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Summary of Contents for Avaya 4602

  • Page 1 4602 SIP Telephone SIP Release 1.1 User’s Guide 16-300035 Issue 1.1 September 2004...
  • Page 2 Warranty The final responsibility for securing both this system and its networked Avaya Inc. provides a limited warranty on this product. Refer to your equipment rests with you - Avaya’s customer system administrator, your sales agreement to establish the terms of the limited warranty. In telecommunications peers, and your managers.
  • Page 3 E-mail: totalware@gwsmail.com • routed to a recorded announcement that can be administered For the most current versions of documentation, go to the Avaya support by the customer premises equipment (CPE) user. Web site: http://www.avaya.com/support. This equipment returns answer-supervision signals on all direct inward dialed (DID) calls forwarded back to the public switched telephone network.

  • Page 5: Table Of Contents

    Introduction ........The 4602 SIP Telephone ....... .
  • Page 6 ........6 4602 SIP Telephone SIP Release 1.1 User’s Guide...

  • Page 7: About This Guide

    The only difference is that the 4602SW has a second Ethernet port and an internal switch for connecting a PC to the LAN. Any reference in this guide to the 4602 SIP Telephone applies equally to the 4602SW SIP Telephone.

  • Page 8: Issue Date

    This Guide is organized to help you find topics in a logical manner. Read it from start to finish to get a complete understanding of how to use your 4602/4602SW SIP Telephone. You can also review the Table of Contents or Index to locate information specific to a task or function you want to perform.

  • Page 9: Conventions Used In This Document

    Words in this type might also be items on menus and screens that you select or enter to perform a task, i.e., fields, buttons, or icons. Related Documentation For information on administering this telephone see the “4602 SIP Telephone Administrator’s Guide” (Document Number 16-300037). Issue 1.1 September 2004...
  • Page 10 About This Guide 10 4602 SIP Telephone SIP Release 1.1 User’s Guide...

  • Page 11: Chapter 1: Introducing Your 4602 Sip Telephone

    Chapter 1: Introducing Your 4602 SIP Telephone Introduction This chapter introduces you to the layout of the 4602 SIP Telephone. It provides a description for each functional button and other phone characteristics. The 4602 SIP Telephone The 4602 SIP Telephone has:...
  • Page 12 Introducing Your 4602 SIP Telephone Figure 1: 4602 SIP Telephone 12 4602 SIP Telephone SIP Release 1.1 User’s Guide...
  • Page 13 The 4602 SIP Telephone Table 1: 4602 SIP Telephone Button/Feature Descriptions 1 of 3 Callout Button/ Button/Feature Number Feature Name Description Message When lit, indicates you have a message waiting on your Waiting Lamp voice messaging system. Display The display screen has two lines of 24 characters each.
  • Page 14 Introducing Your 4602 SIP Telephone Table 1: 4602 SIP Telephone Button/Feature Descriptions 2 of 3 Callout Button/ Button/Feature Number Feature Name Description Speaker Accesses the listen-only, one-way Speakerphone feature. Speaker LED Lights steadily when the listen-only, one-way Indicator Speakerphone is active.
  • Page 15 The 4602 SIP Telephone Table 1: 4602 SIP Telephone Button/Feature Descriptions 3 of 3 Callout Button/ Button/Feature Number Feature Name Description Drop Drops the last person added to a conference call. Redial Redials the last number dialed from the phone.
  • Page 16 Introducing Your 4602 SIP Telephone 16 4602 SIP Telephone SIP Release 1.1 User’s Guide...

  • Page 17: Chapter 2: Using Your 4602 Sip Telephone

    Chapter 2: Using Your 4602 SIP Telephone Introduction This chapter covers making calls, receiving calls, and using call handling features. You can use call handling features when making a call or while a call is in progress. Call handling features have dedicated phone buttons, such as Conference, Hold, Mute, Transfer and Speaker.

  • Page 18: Speed Dialing

    Speed Dialing Use the telephone keypad or your PC and the Web interface to automatically dial frequently-called numbers. The 4602 SIP Telephone has three quick dialing methods as described below. To dial a speed dial entry using the telephone keypad...

  • Page 19: Making A Call From A Call Log

    6. Edit the number if required (for example, to add a 9 at the beginning for an outside number) and click the Dial button. The 4602 immediately dials the selected party. Receiving Calls When someone calls you, a flashing Bell icon appears in the display next to one of the two Call Appearance buttons as the phone rings.

  • Page 20: Call Handling Features

    All parties are now connected. Dropping the last person added to a conference call Press the Drop button. The last party connected to the conference call is dropped from the call. 20 4602 SIP Telephone SIP Release 1.1 User’s Guide...

  • Page 21: Hold

    Call Handling Features Hold The Hold feature puts a call on hold until you return to it. Placing a call on hold Press the Hold button. The icon on the current call appearance changes to the Hold icon. Returning to a held call Press the Call Appearance button of the held call.

  • Page 22: Transfer

    Transfer button after announcing the call. A confirmation message, Transfer Complete appears briefly on the display. 4. Hang up your handset. 22 4602 SIP Telephone SIP Release 1.1 User’s Guide...

  • Page 23: Retrieving A Voice Mail Message

    To retrieve your voice mail, press the Message button above the numeric dial pad. The 4602 SIP Telephone automatically dials your voice mail system. Once connected to your corporate Voice Mail, follow your standard voice mail retrieval procedures. If you have voice mail-related questions, contact your System Administrator.

  • Page 24: Logging The Phone Off

    2. Press the digits 5 6 4 6 3 3 # (L O G O F F #) on your dial pad. The prompt Ext= appears on the top display line, indicating the phone is in a logged off state. 24 4602 SIP Telephone SIP Release 1.1 User’s Guide...

  • Page 25: Chapter 3: Using Your Telephone's Web Interface

    Chapter 3: Using Your Telephone’s Web Interface Introduction The 4602 SIP Telephones are equipped with a Web interface that you can use to manage your phone and to personalize its operation. From this interface you can: Change the default password to access the Web interface to a password of your choosing.

  • Page 26: Bypassing An Internet Proxy

    Internet Explorer, as covered in the steps below: 1. Open Internet Explorer on your PC. 2. Click Tools and select Internet Options. 3. Select the Connections tab and then click the LAN Settings button. 26 4602 SIP Telephone SIP Release 1.1 User’s Guide...

  • Page 27: Determining The Ip Address

    Accessing the Telephone’s Web Interface 4. If Use a proxy server for your LAN is selected, click the Advanced button. If this option is not selected, you are not using a proxy. In this case, stop now and contact your System Administrator for further assistance.

  • Page 28: Web Interface Features And Operations

    The phone performs the restart process to update its settings and software as applicable. All Call Log entries are cleared as well. When the restart is finished, the Home page re-displays. 3. Enter your password to log back in to the Web interface. 28 4602 SIP Telephone SIP Release 1.1 User’s Guide...

  • Page 29: Personalizing Your Telephone

    Web Interface Features and Operations Personalizing Your Telephone Changing your Ring Tone To change your ringer type follow these steps: 1. Access the Web interface and select Personal Setting from the Home page menu. The Personal Setting page displays. 2. From the Ring Type drop down list, choose one of the 14 tones by selecting Ringer 1 through Ringer 14.

  • Page 30: Changing Your User Name (Extension)

    Your User Name (Extension) and password allow you to log your phone into the telephone system. Note: Avaya recommends that the User Name (Extension) not be changed. Change Note: your User Name, Extension Number, or password only with your System Administrator’s authorization and approval.

  • Page 31: Creating Speed Dial Entries

    You can use the Web interface to define up to 25 phone numbers or SIP URIs. You can then “speed dial” these numbers with a mouse click, as covered in Speed Dialing Chapter 2: Using Your 4602 SIP Telephone. Creating a speed dial entry To create one or more new speed dial numbers, follow these steps: 1.

  • Page 32: Viewing Your Call Logs

    Using Your Telephone’s Web Interface Viewing Your Call Logs The 4602 SIP Telephone maintains three logs with up to 20 entries per log. They are: Incoming (answered) calls Missed (unanswered) calls Outgoing Calls Use the Web interface to view your Call Logs and dial a listed party.

  • Page 33: Chapter 4: Headsets And Handsets

    The HIP cord, which allows basic, direct headset connection to your Avaya IP telephone. Avaya also offers a cordless headset solution (LKA10) with up to a 150 ft. mobile range from the base. The LKA10, when used with the MIP-1, offers remote call answering and call initialization features on the 4610SW, 4620, 4620SW and 4630SW IP Telephones.

  • Page 34: Handsets For Sip Telephones

    Headsets and Handsets The table below summarizes Avaya’s corded headset connectors and cordless headset choices, and provides ordering codes. Headset Connector Type Ordering Code M12LUCM Corded 407639715 HIP Cord Corded 700212442 LKA10 (includes Headset) Cordless Solution 408271385 MIP-1 Accessory 700281074...

  • Page 35: Chapter 5: Troubleshooting

    Chapter 5: Troubleshooting Introduction This section describes some simple troubleshooting procedures. If you experience a problem that is not covered here, contact your System Administrator. Basic Troubleshooting Chart Problem/Symptom Suggested Solution Phone does not activate when it is The set may not be receiving power. plugged in and nothing appears on Ensure that the Ethernet cable is the display.
  • Page 36 Your System Administrator may have keypad does not work. inadvertently activated a feature which overrides the ability to speed dial. Contact your System Administrator for a resolution. All other problems. Contact your System Administrator. 36 4602 SIP Telephone SIP Release 1.1 User’s Guide...

  • Page 37: Index

    ... . . 4602 Feature/Button Descriptions 4602 SIP Telephone ....Using the phone ....
  • Page 38 ....Transfer feature ... . Troubleshooting Chart, Basic 38 4602 SIP Telephone SIP Release 1.1 User’s Guide...

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