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RMS Hotlist
Parameter Needing Attention
Any issues that need attention in the RMS application are displayed on the Hot List (FIG. 59).
FIG. 59
Hot List - Parameter Needing Attention Section
If no issues need attention, no items are displayed in the Hot List. The HotList checks the RMS server for
updates behind the scenes and the page is only refreshed if new HotList content is available.
When an item needs attention, such as a help request, the item will be displayed with the following
information and options:
Status: Indicates the status of each issue:
Last Update: Date and time of last system update
Room: Name of room where problem has occurred
Device: The name of the device with which the problem is associated
Parameter: The name of the parameter that requires attention
Current Value: Value of the parameter that requires attention
Reset:
View:
Web Control:
Response:
FIG. 60
Hot List - Parameter Needing Attention Section options
Viewing a Room When Appearing In Parameter Needing Attention List
The RMS application maintains a device list for each room and the status of each device listed in that room.
1.
In the Hot List page, select View next to parameter needing attention. This launches the room's device
view page.
2.
Click Expand All to display all system status settings. Properly behaving parameters are indicated with a
green check mark and any offending parameters are indicated with a red X.
3.
Select View for the device parameter needing attention to view the Parameter Settings.
64
Maintenance Request
Help Request
Room Communication Error
Control System Error
Equipment Usage
Network
Reset the parameter to the default value.
View room's device list (in the View Devices Page)
View the G4 Web Control web site.
Map:
View the map of the room.
Send response back to the room for the Help Request.
Security
Server Status
System Communication Error
New Appointment
Modified Appointment
New NetLinx System
RMS - Administrator's Guide
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