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Southbend StratoSteam STRE-3D Owner's Manual

Countertop steamer
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Owner's Manual
Improper installation, adjustment, alteration, service, or maintenance can cause property damage, injury, or death.
Read installation, operation, and maintenance instructions thoroughly before installing or servicing this equipment.
1100 Old Honeycutt Road, Fuquay-Varina, NC 27526 USA • www.southbendnc.com
M
1189951 (10/08)
ANUAL
$21.00
StratoSteam
Countertop Steamer
Models STRE-3D and STRE-5D
Model STRE-3D
WARNING
S
TRATO
IMPORTANT FOR FUTURE REFERENCE
Please complete this information and retain
this manual for the life of the equipment:
Model #: __________________________
Serial #: __________________________
Date Purchased: ___________________
Model STRE-5D
S
E
C
TEAM
LECTRIC
OUNTERTOP
M
S
ANUAL
ECTION
S
TEAMER
S
S
TRATO
TEAM

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Summary of Contents for Southbend StratoSteam STRE-3D

  • Page 1 IMPORTANT FOR FUTURE REFERENCE Please complete this information and retain this manual for the life of the equipment: Model #: __________________________ Serial #: __________________________ Owner’s Manual Date Purchased: ___________________ StratoSteam Countertop Steamer Models STRE-3D and STRE-5D Model STRE-3D Model STRE-5D WARNING Improper installation, adjustment, alteration, service, or maintenance can cause property damage, injury, or death.

  • Page 2: Safety Precautions

    Warranty will be void if service work is performed by other than a qualified technician, or if other than genuine Southbend replacement parts are installed. Give this Owner’s Manual and important papers to the proper authority to retain for future reference. Copyright © 2008 by Southbend. All rights reserved. Published in the United States of America. ’ 1189951 (10/08)
  • Page 3 Congratulations! You have purchased one of the finest pieces of heavy-duty commercial cooking equipment on the market. You will find that your new equipment, like all Southbend equipment, has been designed and manufactured to meet the toughest standards in the industry. Each piece of Southbend equipment is carefully engineered and designs are verified through laboratory tests and field installations.
  • Page 4 Canadian installations must comply with CSA-Standard (C22.2 No. 109-M1981 General Requirements-Canadian Electrical Code, Part II. 109-M1981) Commercial Cooking Appliances. Southbend reserves the right to change specifications and product design without notice. Such revisions do not entitle the buyer to corresponding changes, additions, or replacements for previously purchased equipment.
  • Page 5 TRATO TEAM LECTRIC OUNTERTOP TEAMER PECIFICATIONS Figure 2 Dimensions Dimensions shown in inches and (millimeters) 33" (840), including 4" (102) minimum rear clearance Not-stacked units come with 4" (102) legs. 30" (765) 1-1/8" (28) 29" (739) 1-3/4" (47) Model 19-3/4" STRE-3D (500) 74-1/4"...
  • Page 6 PECIFICATIONS TRATO TEAM LECTRIC OUNTERTOP TEAMER LECTRICAL EQUIREMENTS One fused electrical connection is required to the contactor of each steamer. All steamers are shipped per customer order, three phase or single phase. (A kit is available for field conversion to three phase or single phase.) The fused connection must be wired for the required voltage and maximum amperage as listed in the chart below: Total Connected Amps Voltage...
  • Page 7 TRATO TEAM LECTRIC OUNTERTOP TEAMER PERATION PERATION NOTICE: WATER SPECIFICATION To meet warranty requirements, supply water must meet the following specification: Total Dissolved Solids (TDS)....60 PPM or less Hardness...........2 Grains (35 PPM) or less pH Factor ..........7.0 to 7.5 Chlorine and/or bromine ....1 PPM or less TARTUP Turn control lever to ON position and set the Cook-Idle switch to COOK MODE (see Figure 3).
  • Page 8 PERATION TRATO TEAM LECTRIC OUNTERTOP TEAMER Figure 3 Controls TIMER Timer Set for up to 60 minutes as a reminder to operator. DOES NOT CONTROL STEAMER. When buzzer sounds, turn knob counterclockwise to silence the buzzer. Cook-Idle Switch Set to IDLE MODE to save water and energy when not cooking.
  • Page 9 TRATO TEAM LECTRIC OUNTERTOP TEAMER PERATION • To avoid green yolk (which is a deposit of iron sulfide) chill the eggs immediately after removing from the steamer by plunging them into a cold water bath (preferably containing ice). • A quick and easy way to cook eggs for a salad mixture is to crack them directly into a solid steam table pan which has been lightly coated with salad oil.
  • Page 10 Shut off the steamer before cleaning or performing maintenance. Southbend appliances are sturdily constructed of the best materials and are designed to provide durable service when treated with ordinary care. To expect the best performance, your equipment must be maintained in good condition and cleaned daily.
  • Page 11 & M TRATO TEAM LECTRIC OUNTERTOP TEAMER LEANING AINTENANCE Surfaces which are marred collect dirt more rapidly and become more difficult to clean. Marring also increases the possibility of corrosive attack. Refinishing may then be required. “Heat tint” is darkened areas that sometimes appear on stainless steel surfaces where the area has been subjected to excessive heat.
  • Page 12 NSTALLATION TRATO TEAM LECTRIC OUNTERTOP TEAMER NSTALLATION CAUTION Do not locate steamer adjacent to any high heat or grease producing piece of equipment, such as a range top, griddle, fryer, etc., that could allow radiant heat to raise the exterior temperature of the steamer body above 130°F (54°C).
  • Page 13 TRATO TEAM LECTRIC OUNTERTOP TEAMER NSTALLATION TTACH A set of four legs is packed with steamers ordered with legs. A threaded hole is located at each corner. Each leg has a corresponding mating thread. The legs can be adjusted to overcome a slightly uneven surface.
  • Page 14 NSTALLATION TRATO TEAM LECTRIC OUNTERTOP TEAMER TTACH TO OUNTERTOP If the steamer is to be installed on a countertop or other surface without using legs, the steamer must be sealed to the surface to prevent any water, grease, etc., from accumulating under the steamer. The steamer can be bolted to the surface, but will still have to be sealed.
  • Page 15 TRATO TEAM LECTRIC OUNTERTOP TEAMER NSTALLATION Figure 6 Location of Connections and Vents Pressure-Relief Vent (do not obstruct) Electric Cable Entry Hole (connection is made inside) Water Inlet Connection (1/4" compression) Drain Box Emergency Overflow Vent (do not obstruct) Water Drain Connection (1"...

  • Page 16: Water Connection

    NSTALLATION TRATO TEAM LECTRIC OUNTERTOP TEAMER Figure 7 Water Drain Stand Pipe 90° Air Gap Air Gap Air Gap Floor Drains 4: W ATER ONNECTION WARNING Do not connect steamer to a hot water line. A hot water connection will damage the steamer. NOTICE To meet warranty requirements, the supply water must meet the following specifications: Pressure...

  • Page 17: Electrical Connection

    TRATO TEAM LECTRIC OUNTERTOP TEAMER NSTALLATION 5: E LECTRICAL ONNECTION The electric connection is made to the contactor, which is located inside the service compartment on the right side of the steamer. The right side panel must be removed to gain access to the contactor. A hole on the rear of each steamer is provided for a 3/4"...
  • Page 18 NSTALLATION TRATO TEAM LECTRIC OUNTERTOP TEAMER 6: C HECK THE NSTALLATION Check the installation of each steamer, as follows: 1. Check that all screws and bolts are tightened. 2. Check that the electrical, water, and drain connections have been made correctly. 3.
  • Page 19 (see Figure 1 on page 3). Replacement parts (including parts not listed in this manual) may be ordered either through a Southbend Authorized Parts Distributor or a Southbend Authorized Service Agency.
  • Page 20 ERVICE TRATO TEAM LECTRIC OUNTERTOP TEAMER OW THE TEAMER PERATES Compared to steam cookers that have complicated boilers, a StratoSteam steamer is a very simple machine. The heating cartridges are integrated into the bottom plate of the cooking cavity, and begin to heat immediately as soon as the steamer is turned on.
  • Page 21 TRATO TEAM LECTRIC OUNTERTOP TEAMER ERVICE Figure 10 How the Steamer Operates Door Safety Switch (not visible) Pressure-Relief Vent Water Water Inlet Contactor Solenoid (not visible) Timer Buzzer (behind panel) Drain Box Drain-Box Drain Valve Thermometer Overflow Vent (not visible) "Power"...
  • Page 22 ERVICE TRATO TEAM LECTRIC OUNTERTOP TEAMER Figure 11 Steamer Not Heating Up, “Power” Light Is Not Lit Steamer not heating up, “Power” light not lit. DISCONNECT POWER AT CIRCUIT BREAKER Remove right side panel for access. Reconnect power at circuit breaker. Turn lever to ON position and close door (to actuate door switch).
  • Page 23 TRATO TEAM LECTRIC OUNTERTOP TEAMER ERVICE Figure 12 Steamer Not Heating Up Properly or Not Cooking Properly, “Power” Light is Lit Steamer not heating properly or not cooking properly, “Power” light is lit. Switch in COOK MODE? Set switch to COOK MODE.
  • Page 24 ERVICE TRATO TEAM LECTRIC OUNTERTOP TEAMER Figure 13 Buzzer Does Not Come On When Timer Runs Out Buzzer does not come on when timer runs out. DISCONNECT POWER AT CIRCUIT BREAKER Remove right side panel for access. Set timer for 5 minutes. Does timer time down? Replace timer.
  • Page 25 TRATO TEAM LECTRIC OUNTERTOP TEAMER ERVICE Figure 14 Heating Cartridge Check (at Contactor) Top of Steamer Ohms 1. DISCONNECT POWER AT CIRCUIT BREAKER. 2. Turn Control Lever to OFF. 3. Remove right side panel of steamer. 4. DO NOT DISCONNECT HEATING-CARTRIDGE LEAD WIRES FOR THIS TEST. 5.
  • Page 26 ERVICE TRATO TEAM LECTRIC OUNTERTOP TEAMER Figure 15 Power Switch Check Connector Connector Connector Continuity Continuity (socket half) (socket half) (socket half) No Continuity Contactor Test-Lead Positions Test-Lead Positions Test-Lead Positions for Steps 5 to 7 for Step 8 for Step 9 1.
  • Page 27 TRATO TEAM LECTRIC OUNTERTOP TEAMER ERVICE Figure 16 Contactor Check Top of Steamer Ohms Actuator Button No Continuity View Looking Down Behind Contactor 1. DISCONNECT POWER AT CIRCUIT BREAKER. 2. Remove right side panel. 3. Depress actuator on top of contactor. Actuator should travel freely and spring back when released. 4.
  • Page 28 ERVICE TRATO TEAM LECTRIC OUNTERTOP TEAMER Figure 17 Timer and Buzzer Check Continuity Timer Ohms Buzzer Inside of Control Panel 1. DISCONNECT POWER AT CIRCUIT BREAKER. 2. Remove right side panel. 3. Set timer for one minute and allow to time out. If timer does not run, then replace timer. 4.
  • Page 29 TRATO TEAM LECTRIC OUNTERTOP TEAMER ERVICE Figure 18 Door Switch Check Continuity Side View with Right Side and Top Panels Removed 1. DISCONNECT POWER AT CIRCUIT BREAKER. 2. Remove right side panel. 3. Open and close the steamer’s door while looking to see that the door switch actuator rod actuates the door switch when the rod moves.
  • Page 30 ERVICE TRATO TEAM LECTRIC OUNTERTOP TEAMER Figure 19 High-Limit Thermostats Check Continuity 1. Allow cavity bottom to cool before performing this test. 2. DISCONNECT POWER AT CIRCUIT BREAKER. 3. Remove left side panel. 4. Disconnect wires from left and right terminals of each high-limit thermostat. 5.
  • Page 31 TRATO TEAM LECTRIC OUNTERTOP TEAMER ERVICE Figure 20 Water-Level-Control Sensor Check Continuity 1. DISCONNECT POWER AT CIRCUIT BREAKER. 2. Remove the left and right side panels. 3. Remove bottom panel (four screws). 4. Remove insulation cover panel (four nuts). 5. Locate the water-level-control sensor (at the rear edge of the rear element block). Disconnect wires B1 and B2 from the sensor.
  • Page 32 ERVICE TRATO TEAM LECTRIC OUNTERTOP TEAMER Figure 21 Water Solenoid Check Ohms Volts 1. DISCONNECT POWER AT CIRCUIT BREAKER. 2. Remove right side panel. 3. Disconnect wires B6 and B7 from water solenoid lead wires. 4. Place test probes into water solenoid lead wires as shown above. 5.
  • Page 33 TRATO TEAM LECTRIC OUNTERTOP TEAMER ERVICE Figure 22 Wiring Diagram for 208/220/240 Volt Units Built on or after September 1, 2008 ’ 1189951 (10/08) WNER ANUAL...
  • Page 34 ERVICE TRATO TEAM LECTRIC OUNTERTOP TEAMER Figure 23 Wiring Diagram for 208/220/240 Volt Units Built before September 1, 2008 NOTE: a. ALL STRE-3D ELEMENTS ARE 1500 W EACH b. ALL STRE-5D ELEMENTS ARE 1834 W EACH CONTACTOR 3 PHASE CENTER WARNING THIS UNIT REQUIRES A KIT TO BE FIELD CONVERTED...
  • Page 35 TRATO TEAM LECTRIC OUNTERTOP TEAMER ERVICE Figure 24 Wiring Diagram for 480 Volt Units Built on or after September 1, 2008 ’ 1189951 (10/08) WNER ANUAL...
  • Page 36 ERVICE TRATO TEAM LECTRIC OUNTERTOP TEAMER Figure 25 Wiring Diagram for 480 Volt Units Built before September 1, 2008 NOTE: a. ALL STRE-3D ELEMENTS ARE 1500 W EACH b. ALL STRE-5D ELEMENTS ARE 1834 W EACH CONTACTOR WARNING THIS UNIT REQUIRES A KIT TO BE FIELD CONVERTED FROM THREE-PHASE TO 3 PHASE...
  • Page 37 LECTRIC OUNTERTOP TEAMER ERVICE ARTS The following parts diagrams list and show serviceable parts. For parts not listed, contact a Southbend Authorized Parts Distributor or a Southbend Authorized Service Agency. Parts Diagram Page Structural Parts Control Parts (for units built on or after September 1, 2008)
  • Page 38 ERVICE TRATO TEAM LECTRIC OUNTERTOP TEAMER Structural Parts See drawing on following page. Quantity* Part Number Description 1185026 STRE-3D DOOR ASSEMBLY (for units built before January 7, 2008) (see page 47 for individual parts) 1185122 STRE-5D DOOR ASSEMBLY (for units built before January 7, 2008) (see page 47 for individual parts) 1189456 STRE-3D DOOR ASSEMBLY (for units built on or after January 7, 2008) (see page 46 for individual parts) 1189457...
  • Page 39 TRATO TEAM LECTRIC OUNTERTOP TEAMER ERVICE Figure 26 Structural Parts See parts list on previous page. ’ 1189951 (10/08) WNER ANUAL...
  • Page 40 ERVICE TRATO TEAM LECTRIC OUNTERTOP TEAMER Control Parts (for units built on or after September 1, 2008) See drawing on following page. Part Number Description 1178388 VALVE LEVER W/A 1177770 BUSHING, VALVE LEVER MOUNT 1185031 VALVE ACTUATION ROD 1178393 1/8 X 1 1/4 18-8 COTTER PIN 1146384 SCREW #8-32 X 5/16 1170337...
  • Page 41 TRATO TEAM LECTRIC OUNTERTOP TEAMER ERVICE Figure 27 Control Parts (for units built on or after September 1, 2008) See parts list on previous page. ’ 1189951 (10/08) WNER ANUAL...
  • Page 42 ERVICE TRATO TEAM LECTRIC OUNTERTOP TEAMER Control Parts (for units built between January 7, 2008 and August 31, 2008) See drawing on following page. Part Number Description 1178388 VALVE LEVER W/A 1177770 BUSHING, VALVE LEVER MOUNT 1185031 VALVE ACTUATION ROD 1178393 1/8 X 1 1/4 18-8 COTTER PIN 1146384...
  • Page 43 TRATO TEAM LECTRIC OUNTERTOP TEAMER ERVICE Figure 28 Control Parts (for units built between January 7, 2008 and August 31, 2008) See parts list on previous page. ’ 1189951 (10/08) WNER ANUAL...

  • Page 44: Control Parts (For Units Built Before January)

    ERVICE TRATO TEAM LECTRIC OUNTERTOP TEAMER Figure 29 Control Parts (for units built before January 7, 2008) Part Number Description 1-17 1185039 CONTROL PANEL ASSEMBLY (assembled) 1170337 KNOB 1185058 POLYPANEL, CONTROL 1185038 PANEL, CONTROL W/A 1185205 GUAGE, THERMOMETER 2 IN 1170350 LIGHT, AMBER 240V SIGNAL 1178388...

  • Page 45: Door Switch Parts

    TRATO TEAM LECTRIC OUNTERTOP TEAMER ERVICE Figure 30 Door Switch Parts Note: The entire door switch, assembled, can be ordered (see page 38). Part Number Description 1185070 ARM, DOOR SW SWING STRATOSTEAM 1185071 BRACKET W/A, STRATOSTEAM, DOOR SWITCH 1185195 SWITCH, DOOR, SPDT, 15 AMP SUBMINIATURE 1146320 SCREW, 6-32X1 ROUND HEAD 1177081...

  • Page 46: Door Assembly Parts (For Units Built On Or After January)

    ERVICE TRATO TEAM LECTRIC OUNTERTOP TEAMER Figure 31 Door Assembly Parts (for units built on or after January 7, 2008) Note: The entire door, assembled, can be ordered (see page 38). Part Number Description 1189459 HANDLE, LATCH 1189454 PANEL, EXTERIOR DOOR (for STRE-3D) 1189455 PANEL, EXTERIOR DOOR (for STRE-5D) 1183430...

  • Page 47: Door Assembly Parts (For Units Built Before January)

    TRATO TEAM LECTRIC OUNTERTOP TEAMER ERVICE Figure 32 Door Assembly Parts (for units built before January 7, 2008) Note: The entire door, assembled, can be ordered (see page 38). Part Number Description 1177317 LATCH ASSEMBLY 1177344 SCREW, #10-24X3/4 SLOTTED HEX 1146527 WASHER #10 LOCK, SS, 300 1146526...

  • Page 48: Water Train Parts

    ERVICE TRATO TEAM LECTRIC OUNTERTOP TEAMER Water Train Parts See drawing on following page. Part Number Description 1-11 1184263 COLD WATER FILL ASSEMBLY (assembled) 1185150 1/4" COMPRESSION BULKHEAD FITTING 1185149 TUBE, WATER INLET P4119 ELBOW, BRASS 1184260 STRAINER Y INLINE 1176384 NIPPLE 1/8 NPT 3/4 LNG 1174933...
  • Page 49 TRATO TEAM LECTRIC OUNTERTOP TEAMER ERVICE Figure 33 Water-Train Parts See parts list on previous page. ’ 1189951 (10/08) WNER ANUAL...

  • Page 50: Cabinet Base Parts

    ERVICE TRATO TEAM LECTRIC OUNTERTOP TEAMER Cabinet Base Parts See drawing on following page. Part Number Description 1183993 PANEL, 24" SS DOOR 1183989 LINING, 24" SS DOOR 1183987 HANDLE, CATCH DOOR 1182637 CATCH, MAGNETIC, SGS 1183985 HINGE ASSEMBLY, UPPER LEFT 1183983 HINGE ASSEMBLY, UPPER RIGHT 1183984...
  • Page 51 TRATO TEAM LECTRIC OUNTERTOP TEAMER ERVICE Figure 34 Cabinet-Base Parts See parts list on previous page. ’ 1189951 (10/08) WNER ANUAL...

  • Page 52: Heating Cartridges, Thermostats, And Contactor Parts

    ERVICE TRATO TEAM LECTRIC OUNTERTOP TEAMER Figure 35 Heating Cartridges, Thermostats, and Contactor Parts Quantity* Part Number Description 1181032 CONTACTOR 208-240V 1181501 HEATER CARTRIDGE, 208V 60HZ (for Model STRE-3D) 1181771 HEATER CARTRIDGE, 208V 60HZ (for Model STRE-5D) 1181502 HEATER CARTRIDGE, 220V 50/60HZ (for Model STRE-3D) 1181772 HEATER CARTRIDGE, 220V 50/60HZ (for Model STRE-5D) 1181503...
  • Page 53 TRATO TEAM LECTRIC OUNTERTOP TEAMER Notes: ’ 1189951 (10/08) WNER ANUAL...
  • Page 54 TRATO TEAM LECTRIC OUNTERTOP TEAMER Notes: ’ 1189951 (10/08) WNER ANUAL...
  • Page 55 TRATO TEAM LECTRIC OUNTERTOP TEAMER Notes: ’ 1189951 (10/08) WNER ANUAL...
  • Page 56 Countertop Steamer Models STRE-3D and STRE-5D A product with the Southbend name incorporates the best in durability and low maintenance. We all recognize, however, that replacement parts and occasional professional service may be necessary to extend the useful life of this appliance.

This manual is also suitable for:

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