Page 1 HP Integrity BL870c Server Blade User Service Guide HP Part Number: AH232-9008C Published: August 2012 Edition: 8...
Page 2 The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Page 3: Table Of Contents
Contents About This Document...................10 Intended Audience........................10 New and Changed Information in This Edition................10 Publishing History........................10 Document Organization......................10 Typographic Conventions......................11 HP-UX Release Name and Release Identifier................12 Related Documents.........................12 Contacting HP........................12 Before You Contact HP.......................12 HP Contact Information.......................13 Subscription Service......................13 Documentation Feedback....................13 1 Overview....................14...
Page 4 Port Locations on the Rear of the Server Blade Enclosure..............54 Server Blade to Enclosure Interconnect Mapping..............54 LAN / NIC Configuration......................55 Configuring the HP 2 Internal Port SAS Host Bus Adapter.............55 MPTUTIL Utility........................55 Flashing Firmware on First Controller................56 Flashing BIOS and EFI Driver on the First Controller............56 Common Questions About Flashing Firmware..............56...
Page 5 Installing the Operating System Using a USB DVD Drive and the OS Disks........69 Installing the Operating System from the External USB DVD Device...........70 Installing the Operating System Using HP Ignite-UX..............70 Installing the Operating System Using vMedia...............70 Configuring System Boot Options....................71 Booting and Shutting Down HP-UX....................73...
Page 6 Troubleshooting Firmware......................108 Identifying and Troubleshooting Firmware Problems..............108 Firmware Updates......................108 Troubleshooting the Server Interface (System Console)...............109 Troubleshooting the Environment.....................109 Reporting Your Problems to HP....................109 Online Support........................110 Phone Support.........................110 Information to Collect Before you Contact Support..............110 6 Removing and Replacing Components............111 Service Tools Required......................111...
Page 7 Removing and Replacing a Hot-Plug SAS Disk Drive..............111 Removing a SAS Disk Drive....................111 Replacing a SAS Disk Drive....................112 Removing and Replacing Disk Drive Blanks.................112 Removing a Disk Drive Blank..................112 Replacing a Disk Drive Blank..................113 Preparing the Server Blade for Servicing..................113 Powering Off the Server Blade...................113 Removing and Replacing the Server Blade from the Enclosure.............114 Removing the Server Blade from the Enclosure..............114...
Page 8 Extensible Firmware Interface....................146 EFI Commands........................147 EFI/POSSE Commands......................149 help..........................149 Syntax........................149 Parameters.........................149 Operation........................149 baud..........................152 Syntax........................152 Parameters.........................152 Operation........................152 boottest..........................152 Syntax........................152 Parameters.........................153 cpuconfig........................153 Syntax........................153 Parameters.........................153 Operation........................153 conconfig........................154 Syntax........................154 Parameters.........................154 Notes........................154 default..........................155 Syntax........................155 Parameters.........................155 Operation........................155 errdump.........................155 Syntax........................155 Parameters.........................156 Operation........................156 info..........................156 Syntax........................156 Parameters.........................156 ioconfig..........................160 Syntax........................160 Parameters.........................160 Operation........................160 lanaddress........................161 Syntax:........................161...
Page 9 EFI Shell Paths.........................169 Boot from a File......................169 Add a Boot Option.....................170 Delete Boot Option(s)....................170 Change Boot Order....................170 Manage BootNext Setting....................171 Set Auto Boot TimeOut....................171 Select Active Console Output Devices................172 Select Active Console Input Devices................172 Select Active Standard Error Devices................173 Using the System Configuration Menu.................173 Security/Password Menu....................174 Resetting Passwords.....................174 Integrated Lights Out 2 Management Processor................174...
Page 10: About This Document
About This Document This document provides information and instructions on servicing the HP Integrity BL870c server blade. The document publication date and part number indicate the document’s current edition. The date changes when a new edition is published. The document part number changes when extensive changes are made.
Page 11: Typographic Conventions
Chapter 1 Overview Use this chapter to learn about the features and specifications of the HP Integrity BL870c server blade. Chapter 2 General Site Preparation Guidelines Use this chapter to learn about the necessary steps needed to properly install your server blade in a data center. This includes environmental and facility characteristics.
Page 12: Hp-Ux Release Name And Release Identifier
HP-UX Release Name and Release Identifier Each HP-UX 1 1i release has an associated release name and release identifier. The uname( 1) command with the -r option returns the release identifier. This table shows the releases available for the BL870c server blade.
Page 13: Hp Contact Information
(http://welcome.hp.com/country/ us/en/wwcontact.html.) In other locations, see the Contact HP worldwide (in English) webpage: http://welcome.hp.com/country/us/en/wwcontact.html. For HP technical support: In the United States, for contact options see the Contact HP United States webpage: (http:// welcome.hp.com/country/us/en/contact_us.html) To contact HP by phone: ◦...
Page 14: Overview
1 Overview The HP Integrity BL870c server blade is a dense, low-cost, c-Class enclosure-based Intel Itanium Dual-Core processor server blade. The BL870c server blade is a full-height, double-width server blade that holds up to four processors and includes 24 DIMM slots. The BL870c server blade supports the HP-UX, HP OpenVMS, Linux, and Windows operating systems.
Page 15 Figure 1 Right View of the Server Blade (access cover removed) Mezzanine card 1 port Processor 1 Mezzanine card 2 port Front panel Mezzanine card 3 port SAS disk drives TPM module (under the processor 0 power SAS backplane cable, if installed) System board Processor 0 Figure 2 (page 15)
Page 16: Sas Disk Drives
SAS Disk Drives There are four SAS disk drive slots on the BL870c server blade. The SAS disk drives have identical LEDs that show the drive status and activity. Figure 3 shows the slot numbers of the SAS hard disk drives. Figure 3 SAS Disk Drive Slots SAS disk drive slot 1 SAS disk drive slot 3...
Page 17: I/O Subsystem
Larger MPS values can enable the optimization to gain higher performance. MPS Optimization is supported on PCIe systems running HP-UX, Open VMS, and Linux. System firmware level greater than 01.01 performs an optimization during boot time to set the MPS value to the largest size supported by both a PCIe root port and the devices below it.
Page 18: Memory Subsystem
To locate the HP part number, look at the HP Security/CT Label located on the DIMM. AH253A (4 x 2 GB DIMMs) memory with the HP part number AB565DX cannot be mixed on the same physical rank as 2 GB memory with the AB565BX HP part number.
Page 19: Power Subsystem
To locate the Release Notes and download the firmware: Go to http://www.hp.com/bizsupport. Select Download Drivers and Software. Select HP Integrity Servers. Select the link for your server product. After the firmware has been downloaded, you can install the memory. To install DIMMs, see “Installing DIMMs”...
Page 20: Enclosure Information
21.html. Controls, Ports, and LEDs This section describes the controls, ports, and LEDs found on the front and rear panels of the HP Integrity BL870c server blade. For more information on LED functions and descriptions, see Chapter 5: “Troubleshooting” (page 89).
Page 21: Front Panel Leds And Controls
Front panel LEDs Blade extraction handle Server blade information release button label Power button Blade extraction handle CAUTION: Disconnect the local I/O cable from the I/O port when not in use. The connector is not designed to provide a permanent connection. Front Panel LEDs and Controls The server blade contains seven LEDs on the front panel that indicate the server status.
Page 22: Suv Cable And Ports
96). SUV Cable and Ports The HP Integrity BL870c server blade has an SUV cable port that accepts the SUV cable. Use the SUV cable to connect the server to external devices, such as a terminal emulator, an external DVD drive, or a monitor.
Page 23: Rear Panel
Figure 7 SUV Cable Ports Serial port USB ports (2) Video port NOTE: There is also an internal USB port on the SAS backplane under the right access panel. For the internal USB port location, see “Removing the SAS Backplane” (page 129).
Page 24 Figure 8 BL870c Server Blade Rear Panel Connectors Power connectors Overview...
Page 25: General Site Preparation Guidelines
2 General Site Preparation Guidelines Site preparation guidelines for the HP Integrity BL870c server blade are covered by the c-Class enclosure the server blade mounts in. The server blade also does not have cooling or power systems as part of the server blade. Cooling and power is provided by the c-Class enclosure. Therefore, the server blade power, cooling, and site specifications are included in the c-Class enclosure documentation.
Page 26: Installing The Server Blade Into The Enclosure
3 Installing the Server Blade Into the Enclosure This chapter covers the procedures for installing the HP Integrity BL870c server blade into a c7000 enclosure. Safety Information When removing and replacing server components, use care to prevent injury and equipment damage .
Page 27: Verify Site Preparation
Inspect each carton for shipping damage as you unpack the server. Place the server blade on an antistatic pad. Check the Inventory The sales order packing slip lists all equipment shipped from HP. Use this packing slip to verify that all equipment has arrived. NOTE: To identify each item by part number, see the sales order packing slip.
Page 28: Installing A Hot-Plug Sas Disk Drive
Use the following procedures if the server blade has a disk drive blank installed and you need to install a hot-plug SAS disk drive. For a list of supported hard disk drives for the server blade, see: http://h18004.www1.hp.com/ products/blades/components/c-class-storage.html Press the release buttons simultaneously as shown in Figure Pull the blank out of the drive bay.
Page 29: Installing Internal Components
Close the lever to lock the drive into place (2). Figure 10 Installing a Hot-Plug SAS Disk Drive Installing Internal Components Use these procedures to install internal components that were not factory-installed into the server blade. Before you can install the internal components, you must remove the access panels to install the internal components.
Page 30: Removing The Server Blade Left Access Panel
Unlock the cam on the right access panel latch (if necessary) by turning the lock on the access panel latch counterclockwise with a Torx T- 1 5 or flat head screwdriver. Figure 1 Pull up on the access panel latch (1). This causes the access panel to slide back about 2 cm (0.75 in) (2).
Page 31: Installing A Processor
Figure 12 Removing the Server Blade Left Access Panel After the access panel is off, you can do the following: Add an additional processor to slot 2 or 3. For more information, see“Installing a Processor” (page 31). Add additional memory DIMMs. For more information, see “Installing DIMMs”...
Page 32 Remove the dust cover from the empty processor slot on the system board (if necessary). Remove the processor 1 air baffle (air blocker) on the system board (right side only). Save this piece so you can reinstall it if you return the server blade to a one-processor configuration.
Page 33 Processor 2 air Processor 3 air blocker blocker Make sure the ZIF socket lock for the empty processor slot on the system board is unlocked by turning the cam counterclockwise 180 degrees with the processor installation tool. If the socket lock does not turn, the socket is open and ready for the processor to be installed. Figure 16 shows the ZIF socket lock for processor 1 in the unlocked position.
Page 34 Install the processor into the server by lining up the alignment pins on the processor with the holes in the processor slot. The processor load order is to load the processors into slot 0 and slot 1 on the right side of the system board;...
Page 35 Figure 18 Processor Sequencer Tighten the ZIF socket lock by turning the lock 180 degrees clockwise with the processor installation tool. Press down gently on the processor when tightening the ZIF socket to ensure the lock engages properly. Do not tighten the ZIF socket lock more than 180 degrees in either direction. This severely damages the socket and processor, and renders the system board unusable.
Page 36: Installing Dimms
If a multibit error occurs on an SDRAM, chip sparing enables that SDRAM to be bypassed (logically replaced) on that DIMM. To enable chip sparing functionality, use only HP DIMMs with the same part number . Following is the install order for the DIMM quads: Install slots 0A through 0D.
Page 37: Installing Mezzanine Cards
Insert a DIMM in a slot and push down firmly until the latches click shut. Installing Mezzanine Cards The HP Integrity BL870c server blade has three public ports for mezzanine cards on the system board. These cards provide I/O capabilities for the server blade. The server supports one Type I mezzanine card, and two Type II mezzanine cards.
Page 38 Figure 21 Mezzanine Port Locations on the System Board Mezzanine port 1: PCIe x4 port Mezzanine port 2: PCIe x8 port Mezzanine port 3: PCIe x8 port The install order for the mezzanine ports is: PCIe x4 card – Install into slot 1 PCIe x8 card –...
Page 39: Installing A Mezzanine Card To Port 1
Figure 22 Mezzanine Port Heights Mezzanine port 1: PCIe x4 Mezzanine port 2: PCIe x8 Mezzanine port 3: PCIe x8 port port port Installing a Mezzanine Card to Port 1 To insert a mezzanine card to the PCIe x4 port 1 on the system board: Line up the plastic pins on the mezzanine card connector with the PCIe x4 port on the system board.
Page 40: Installing A Mezzanine Card To Ports 2 And 3
Tighten the thumbscrews on the mezzanine card circled in Figure 23 (page 40) until snug to secure the card to the system board. Figure 23 Installing Mezzanine Card 1 on the System Board Installing a Mezzanine Card to Ports 2 and 3 To insert a mezzanine card to the PCIe x8 ports 2 and 3 on the system board: Line up the plastic pins on the mezzanine card connector on the PCIe x8 port 2 on the system board.
Page 41: Replacing The Left Access Panel
Figure 24 Replacing the Right Access Panel Lock the access panel cam (if necessary) by turning the cam clockwise with the Torx T–15 or flat head screwdriver. Replacing the Left Access Panel To replace the left access panel: Make sure the left access panel latch is in the open position (sticking up). Figure 25 (page 42).
Page 42: Installing And Powering On The Server Blade
Installing and Powering On the Server Blade This section explains how to install the HP Integrity BL870c server blade into a standard c–Class enclosure and power it on. When you install the server blade into the enclosure, by default, the server blade powers up to standby mode.
Page 43: Server Blade Power States
Close the extraction lever (2). The server blade should come up to standby power. The server blade is at standby power if the power button LED and server health LED is amber. IMPORTANT: If the server health LED turns green, and the fan noise increases, the server blade is powering up to full power automatically.
Page 44: Powering On The Server Blade
Powering On the Server Blade Use the following procedure to power on the server blade after it is installed in the enclosure. Ensure the server blade is in standby mode by verifying the power button LED is amber. If the power button LED is green, the server blade has full power. Press the power button momentarily to power on the server blade.
Page 45 Figure 27 Main Menu of the Front Display Panel Press OK. The View Blade and Port Info screen displays on the front display panel. See Figure Figure 28 The View Blade and Port Info Screen Using the left/right arrows, highlight Blade Info on the bottom of the front display panel. Follow the onscreen directions to select the appropriate server blade, and press OK.
Page 46: Accessing The Ilo 2 Mp With No Network Connection
Figure 29 The View Blade Info Screen Write down the iLO 2 MP IP address that displays on the View Blade info screen. Access the iLO 2 MP through telnet, SSH, or through the web using the assigned DHCP IP address.
Page 47: Connecting A Terminal To The Server Blade
Connect the other end of the DB9f to DB9f modem eliminator cable to your terminal device. For more information about iLO 2 MP functions, see the HP Integrity iLO 2 Operations Guide. Verify that the parameters for RS-232 serial port communication are set to the following values...
Page 48: Configuring The Ilo 2 Mp
Configuring the iLO 2 MP This section includes important security considerations when configuring your server blade for remote access. To configure iLO 2 MP settings after establishing a connection to iLO 2 MP using one of the two methods discussed in “Accessing the Integrated Lights Out 2 Management Processor”...
Page 49: Ilo 2 Mp Security Requirements
Modify default users passwords or delete users (see the user Administration page) Disable all types of remote access (see the Access Settings page) Regardless of how you plan to access iLO 2 MP, HP highly recommends that you change the default MP password.
Page 50: Configuring Remote Access To The Server Blade
To power on the server blade to full power when the server blade is inserted in the enclosure: From the MP Main Menu, enter pr to access the Power Restore Configuration menu. Enter on to set the power restore configuration to power on to full power, as shown below: Enter y to confirm changing the power restore configuration setting.
Page 51: Remote Access Allowed
Remote Access Allowed NOTE: If your server blade has a DHCP server connected to the OA/iLO 2 port on the rear of the enclosure, this procedure is not required. Proceed to “Accessing EFI or the OS From the iLO 2 MP”...
Page 52: Remote Access Not Allowed
Remote Access Not Allowed You can disable remote access to the server blade. CAUTION: Use this procedure only if you are disabling remote access to the server blade. Do not disable remote access if you have a DHCP server connected to the OA/iLO 2 port on the rear of the enclosure.
Page 53: Efi Boot Manager
“Loading the Operating System Using HP Ignite-UX” (page 53). Loading the Operating System Using HP Ignite-UX To install the OS using HP Ignite-UX, see http://www.hp.com/go/sw-deployment-docs. For EFI or HP-UX LAN configuration information, see “Server Blade to Enclosure Interface” (page 54).
Page 54: Server Blade To Enclosure Interface
Figure 32 Interconnect Modules on the Rear of the Server Blade Enclosure Server Blade to Enclosure Interconnect Mapping Table 7 shows how the HP Integrity BL870c server blade slots interconnect with the slots on the c7000 enclosure. Table 7 Server Blade to Enclosure Interconnect Mapping...
Page 55: Lan / Nic Configuration
SAS device and the update fails, these files are not accessible. To update firmware: Insert the HP IPF Offline Diagnostics and Utilities CD in the drive and boot to the EFI Shell. You can also download the firmware image file and update utility from the HP website at: http://www.hp.com...
Page 56: Flashing Firmware On First Controller
To determine the current version of the firmware: At the EFI Shell, enter mptutil from the directory that contains mptutil.efi. The following example indicates that the EFI Serial Attached SCSI card utility version is 1.01.12.00: fs0:\EFI\HP\TOOLS\NETWORK> mptutil MPTUTIL-1.01.12.00 Vendor Device...
Page 57: Viewing The Vpd Information For Efi Driver And Risc Firmware
There are general key inputs throughout the configuration utility that apply on all screens: F1 Help Context sensitive help for the cursor-resident field. Arrow Keys Select up, down, left, or right to position the cursor. Configuring the HP 2 Internal Port SAS Host Bus Adapter...
Page 58: Configuration Utility Screens
Home/End Select up, down, left, or right to position the cursor. Use to change items with values in [ ] brackets. Numeric keypad + and numeric keypad - (minus) update a modifiable field to its next relative value. Use to abort the current context operation or exit the current screen. User confirmation is solicited as required if changes were made by user.
Page 59: Adapter Properties Screen
Device value range 0x00 - 0x1F, 0 - 31 decimal Function range 0x00 - 0x7, 0 - 7 decimal FW Revision Displays the MPT firmware version and type, using the format x.xx.xx.xx-yy. Configuring the HP 2 Internal Port SAS Host Bus Adapter...
Page 60: Raid Properties Screens
where: x.xx.xx.xx refers to the FW version yy refers to the type. The currently supported type is IR.l). SAS Address Displays the SAS Address assigned to this adapter. FW Revision Displays the Fusion MPT firmware version and type (IR or IT). Status Indicates whether an adapter is eligible for configuration utility software control or is reserved for control by other software (Enabled, Disabled, or Error).
Page 61: Select New Array Type Screen
The device isn't large enough to mirror data on the primary drive. The hot spare drive must be greater than or equal to the size of any drive in the IM volume. Drive Status Disk is online and fully functional. Configuring the HP 2 Internal Port SAS Host Bus Adapter...
Page 62: View Array Screen
Missing Disk is not responding. Failed Disk has failed. Initializing Disk is initializing. CfgOffln Disk is offline at host's request. User Fail Disk is marked failed at host's request. Offline Disk is offline for some other reason. Inactive Disk has been set to inactive. Not Syncd Data on disk is not synchronized with the rest of the array.
Page 63 Disk is too small to mirror data. Max Dsks Maximum number of disks allowed for this type of array has been reached or maximum number of total IM disks on a controller has been reached. Configuring the HP 2 Internal Port SAS Host Bus Adapter...
Page 64: Manage Array Screen
No SMART Disk doesn't support SMART and cannot be used in a RAID array. Wrg Intfc Device interface (SAS) differs from existing IM disks. Pred Fail Indicates whether device SMART is predicting device failure (Yes, No). Size(MB) Indicates the size of the device in megabytes (megabyte = 1024 x 1024 = 1,048,576 bytes).
Page 65: Exit The Sas Configuration Utility Screen
SAS adapters in the EFI environment. Starting CFGGEN The cfggen utility is located on the HP IPF Offline Diagnostic and Utilities CD. To use cfggen: Insert the CD into the drive. Boot the server to the EFI Shell prompt.
Page 66: Rules For Creating Im Volumes And Hot Spare Disks
Use the following conventions in command descriptions: Text in italics must be entered exactly as shown on the command line. Text surrounded by <> must be replaced with a required parameter. Text surrounded by [ ] can be replaced by an optional parameter. Parameters surrounded by {} must be entered one or more times, as appropriate for the command issued.
Page 67: Using The Auto Command
“Rules for creating IM volumes and hot spare disks” (page 66). Verify and Install the Latest Firmware HP attempts to provide you with the most current version of firmware. However, there might be instances when this is not the case. Verify and Install the Latest Firmware...
Page 68: Verifying The Latest Version Of Firmware
Enter co to get to the EFI Boot Manager menu. The current server blade firmware displays under System Overview on the EFI Boot Manager menu. See the HP website at http://www.hp.com/go/bizsupport. Choose download drivers and software. Choose Itanium-based servers from the Server category.
Page 69: Booting And Shutting Down The Operating System
This chapter covers procedures for booting and shutting down operating systems that run on the server blade. The operating systems that run on the server blade are HP-UX 1 1i Version 2 (B.1 1.23), HP OpenVMS v8.3, Microsoft Windows Enterprise Server 2003, Red Hat Enterprise Linux 4 update 4, and Novell SuSE Linux Enterprise Server 10.
Page 70: Installing The Operating System From The External Usb Dvd Device
71). Installing the Operating System Using HP Ignite-UX The HP Ignite-UX product is an HP-UX administration tool that helps you install the HP-UX operating system on multiple server blades on your network. HP Ignite-UX also enables you to: Create custom install configurations, (for use in multiple installations on server blades) Recover HP-UX server blades remotely Create custom recovery media;...
Page 71: Configuring System Boot Options
The vMedia Java™ applet provides data to the iLO 2 MP as it requests it. For more information regarding loading the OS with vMedia, see the HP Integrity iLO 2 Operations Guide.
Page 72 EFI loads the first item in the boot options list after a designated timeout period. Configure the autoboot setting for an HP Integrity server using either the autoboot EFI Shell command, or the Set Auto Boot Time Out menu item from the EFI Boot Configuration menu.
Page 73: Booting And Shutting Down Hp-Ux
Adding the HP-UX Boot Option This procedure adds an HP-UX item to the boot options list from the EFI Shell. To add an HP-UX boot option when logged in to HP-UX, use the setboot command. For details, see the setboot( 1M )manpage.
Page 74: Hp-Ux Standard Boot
“Booting HP-UX (EFI Shell)” Booting HP-UX (EFI Boot Manager) From the EFI Boot Manager menu, choose an item from the boot options list to boot HP-UX. Access the EFI Boot Manager menu for the server on which you want to boot HP-UX.
Page 75: Booting Hp-Ux In Single-User Mode
You have 10 seconds to interrupt the automatic booting of the default boot behavior. Pressing any key during this 10 second period stops the HP-UX boot process and enables you to interact with the HPUX.EFI loader. To exit the loader (the HPUX> prompt) enter exit (this returns you to the EFI Shell).
Page 76: Booting Hp-Ux In Lvm-Maintenance Mode
Access the EFI Shell environment for the server on which you want to boot HP-UX in single-user mode. Log in to the iLO 2 MP and enter CO to choose the system console. Confirm that you are at the EFI Boot Manager menu (the main EFI menu) when accessing the console.
Page 77: Booting Hp-Ux In Lvm-Maintenance Mode (Efi Shell)
HPUX.EFI interface (the HP-UX Boot Loader prompt, HPUX>) and entering the boot -lm vmunix command. Access the EFI Shell environment for the server on which you want to boot HP-UX in LVM-maintenance mode. Log in to the iLO 2 MP and enter CO to choose the system console.
Page 78: Booting And Shutting Down Hp Openvms
HP Integrity BL870c Server link and refer to documentation specific to OpenVMS. This section has procedures for booting and shutting down HP OpenVMS on the HP Integrity BL870c server, and procedures for adding OpenVMS to the boot options list.
Page 79: Booting Openvms
Press Ctrl-B to exit the system console and return to the iLO MP Main Menu. To exit the MP, enter X at the Main Menu. For more details, see the HP OpenVMS Version 8.3 for Integrity Servers Upgrade and Installation Manual on the HP website at: http://h71000.www7.hp.com/doc/83final/ba322_90045/...
Page 80: Shutting Down Openvms
X at the MP Main Menu. Shutting Down OpenVMS This section describes how to shut down the HP OpenVMS operating system on the server. Log in to OpenVMS running on the server that you want to shut down. Log in to the iLO 2 MP for the server and use the Console menu to access the system console.
Page 81: Booting And Shutting Down Microsoft Windows
EFI\Microsoft\WINNT50\Boot00... file on the device from which Windows is loaded. This procedure adds the Microsoft Windows item to the boot options list. NOTE: On HP Integrity servers, the operating system installer automatically adds an entry to the boot options list. Access the EFI Shell environment.
Page 82: Booting The Microsoft Windows Operating System
X at the Main Menu. Booting the Microsoft Windows Operating System Boot the Windows Server 2003 operating system on an HP Integrity server by using the EFI Boot Manager menu to choose the appropriate Windows item from the boot options list. See “Shutting...
Page 83: Shutting Down Microsoft Windows
Enter Ctrl-B to exit the console and return to the MP Main Menu. To exit the iLO 2 MP, enter X at the MP Main Menu. Shutting Down Microsoft Windows Shut down the Windows operating system on HP Integrity servers by using the Start menu or the shutdown command. CAUTION: Do not shut down Windows using Special Administration Console (SAC) restart or shutdown commands under normal circumstances.
Page 84: Shutting Down Windows From The Command Line
You can use this method when using a graphical interface to the server. Issue the shutdown command from the Windows command line. You can issue this command from a command prompt through the Special Administration Console (SAC) or from any other command line. The Windows shutdown command includes the following options: Shuts down and halts (power off) the server.
Page 85: Booting And Shutting Down Linux
EFI Shell or EFI Boot Configuration menu (or in some versions of EFI, the Boot Option Maintenance Menu). NOTE: On HP Integrity servers, the operating system installer automatically adds an entry to the boot options list. Access the EFI Shell environment.
Page 86: Booting The Red Hat Enterprise Linux Operating System
X at the MP Main Menu. Booting the Red Hat Enterprise Linux Operating System You can boot the Red Hat Enterprise Linux operating system on HP Integrity servers using either of these methods: Choose a Red Hat Enterprise Linux entry from the EFI Boot Manager menu.
Page 87: Booting The Suse Linux Enterprise Server Operating System
ELILO boot prompt. To exit the loader, use the exit command. Booting the SuSE Linux Enterprise Server Operating System You can boot the SuSE Linux Enterprise Server 10 operating system on HP Integrity servers using either of these methods: Choose a SuSE Linux Enterprise Server entry from the EFI Boot Manager menu.
Page 88: Shutting Down Linux
Shutting Down Linux Use the shutdown command to shut down Red Hat Enterprise Linux or SuSE Linux Enterprise Server. The Red Hat Enterprise Linux and SuSE Linux Enterprise Server shutdown command has the following options: Halts (power off) after shutdown. Use the PC command at the MP Command menu to manually power on or power off server hardware, as needed.
Page 89: Troubleshooting
5 Troubleshooting This chapter provides a preferred methodology (strategies and procedures) and tools for troubleshooting server blade error and fault conditions. Methodology General Troubleshooting Methodology There are multiple entry points to the troubleshooting process, dependent upon your level of troubleshooting expertise; the tools, processes, and procedures which you have at your disposal; and the nature of the server fault or failure.
Page 90: Recommended Troubleshooting Methodology
2 MP from the console serial port, enter Ctrl-B or ESC-(. If the LEDs and SEL do not give you enough information for you to identify the problem you are experiencing, HP also provides diagnostic tools with each operating system (see “Troubleshooting Tools”...
Page 91 The tables are designed to cover troubleshooting symptoms from AC power-on up to booting the OS, specifically in Steps 1-5. In most cases, Table 1 1: “Basic Front Panel LED Troubleshooting States”, identifies the step number where troubleshooting should begin. Alternatively, you can skip Table 1 1, and start with Step 1 in Table 12: “Basic Low End...
Page 92 Table 12 Basic Low End Troubleshooting (continued) Step Condition Action Server health LED is off and Internal health LED A fatal fault has been detected and logged while booting is steady green, iLO 2 MP is not running. or running System F/W. 1.
Page 93 Table 12 Basic Low End Troubleshooting (continued) Step Condition Action 1. Examine the iLO 2 MP logs for entries related to processors, processor power modules (PPM)s, and shared memory, and core I/O devices (see “Errors and Error Logs” (page 101) for more details).
Page 94: Troubleshooting Tools
Troubleshooting Tools The HP Integrity BL870c server blade uses LEDs and other tools to help troubleshoot problems that occur in the server blade. Front Panel LEDs The front panel of the server blade contains the unit identifier (UID) LED, server health LED, internal health LED, and the network interface controller (NIC) LEDs.
Page 95: Locator Led
Table 14 Server Blade Front Panel LEDs (continued) Item LED Description Status NIC 2 Flashing Green = Network activity NIC 3 Off = No network activity NIC 4 Locator LED The locator LED, or unit identifier (UID) allows a specific server blade to be identified in a rack or data center environment.
Page 96: Nic Leds
Table 17 Internal Health LED States (continued) Status Flashing red Critical internal error, check System Event Log Server is off, and health last known state is good NIC LEDs Table 18 shows the NIC LED status on the server blade. Table 18 NIC LEDs LEDs Status...
Page 97: Lan Leds
Table 21 Normal Boot Process LED States Step Health Power Normal Power-Up Through HP-UX Boot No AC power to the server blade. Amber Server blade is shut down (server is off), AC power and standby power is active, last health status was healthy.
Page 98: Diagnostics
In general, if the operating system (HP-UX) is already running, it is best not to shut it down. Use the online support tools. If the OS cannot be booted, use the offline support tools to resolve the problem. The offline support tools are available from the EFI partition.
Page 99: Online Support Tools
Add-On Mass Storage I/O Cards Offline Support Tools Updates to the EFI HP service partition (HPSP) are available through the CD Installer option on the IPF Offline Diagnostics and Utilities CD. At a minimum, an ISO image of the IPF Offline Diagnostics and Utilities CD is available from the HP website.
Page 100: General Diagnostic Tools
Specific Card I/O Diagnostics Card-Specific I/O Diagnostics/BIST General Diagnostic Tools Table 24 details the general diagnostic tools available for most HP Integrity server platforms. The distribution method is through the web. Table 24 General Diagnostic Tools List Diagnostic Tool Description...
Page 101: Wbem Indication Providers And Ems Hardware Monitors
Events are created by firmware or OS code, and are sent over the PDH bus to the BMC for storage in either or both of the SEL and FP logs (HP-UX shows an I/O path for the BMC). The iLO 2 MP displays event logs: SEL events are sent over the IPMB, between the BMC and the MP.
Page 102: Ilo 2 Mp Event Logs
2 MP Event Logs The iLO 2 MP provides diagnostic and configuration capabilities. For details on the iLO 2 MP commands, see the HP Integrity iLO 2 Operations Guide. To access the MP: NOTE: The iLO 2 MP must be accessed from a terminal console which has access to the MP.
Page 103 Enter menu item or [Ctrl-B] to Quit: e Log Name Entries % Full Latest Timestamped Entry --------------------------------------------------------------------------- E - System Event 31 Oct 2003 23:37:45 Event Log Navigation Help: View next block (forward in time, e.g. from 3 to 4) View previous block (backward in time, e.g.
Page 104: Supported Configurations
To decode the blinking state of server LED, review the entire SEL and look at events with alert level 2 and above. For example: Log Entry 24: 14 Feb 2003 15:27:02 Alert Level 3: Warning Keyword: Type-02 1b0800 1771520 Hot Swap Cage: SCSI cable removed Logged by: BMC;...
Page 105: Troubleshooting Processors/Memory/Sba
Sensor: Entity Presence 0x2000000009020050 FF01807115250300 If you do not get the above Alert Level 7 (IPMI) event, but get another high level alert, replace the server blade. Add at least one rank of memory DIMMs. Enter the DF command. The following displays: Display FRU Information Menu: S - Specific FRU A - All available FRUs...
Page 106: Processor Installation Order
Processor Installation Order For a minimally loaded server blade, one processor module must be installed in processor slot 0. Figure 17 (page 34) for the processor slots. Install a processor of the same version into processor slot 1, then 2, and then 3 (if purchased). Processor Module Behaviors All physical processors become functional after server power is applied.
Page 107: Enclosure Information
Some diagnostic messages are reported for high level I/O subsystem errors; all fatal I/O subsystem errors cause global MCAs. (Note that HP-UX provides its own path with the physical rope number of the suspect I/O subsystem FRU. Use...
Page 108: Troubleshooting Management Subsystems
Issue the EFI Shell> info fwcommand at the EFI Shell prompt, to determine the current firmware version. Look for the latest firmware updates at http://www.hp.com/bizsupport. If a new version of the firmware is available, then download it and save it to CD, or copy it over the network to the server blade you are going to update.
Page 109: Troubleshooting The Server Interface (System Console)
I/O cable. HP-UX uses the RS-232 serial text connection to a dumb terminal, or to terminal emulator software running on a PC, to control server blade operations locally. All other connections are unsupported.
Page 110: Online Support
The latest drivers and utilities Additional documentation Phone Support To contact HP customer support by phone, see the HP Support Center (HPSC) near you, at http:// www.hp.com/go/hpsc. Local phone numbers are listed in your native language for help. Information to Collect Before you Contact Support...
Page 111: Removing And Replacing Components
6 Removing and Replacing Components This chapter provides information on removing and replacing components in your HP Integrity BL870c server blade. Service Tools Required Service of this product may require the following tools: The CPU Install Tool Kit, consisting of: Disposable ESD Kit Labelless CPU install tool (2.5mm hex and Torx 15)
Page 112: Replacing A Sas Disk Drive
Figure 39 Removing a SAS Disk Drive CAUTION: Always populate hard drive bays with a SAS disk drive or a hard drive blank. Operating the server blade without a SAS disk drive or disk drive blank causes improper airflow and cooling, which can lead to thermal damage. Replacing a SAS Disk Drive To replace a SAS disk drive: Slide the drive into the cage until it is fully seated.
Page 113: Replacing A Disk Drive Blank
Figure 40 Removing a Disk Drive Blank Replacing a Disk Drive Blank To replace the disk drive blank, slide the blank into the bay until it locks into place. The disk drive blank is keyed to fit only one way. Preparing the Server Blade for Servicing To service an internal server blade component, power down the server blade and remove it from the server blade enclosure.
Page 114: Removing And Replacing The Server Blade From The Enclosure
Remove power from the server blade in one of the following ways: Use the iLO 2 Virtual Power Button on the Remote Console to power off the server blade from a remote location. It can take up to 30 seconds for the server blade enter standby mode.
Page 115: Replacing The Server Blade In The Enclosure
Figure 41 Removing the Server Blade from the Enclosure Place the server blade on a flat, level, antistatic surface. CAUTION: Always populate server blade enclosure bays with either a server blade or server blade blank. Operating the enclosure without a server blade or server blade blank causes improper airflow and cooling, which can lead to thermal damage.
Page 116: Removing And Replacing The Server Blade Access Panels
Figure 42 Installing the Server Blade into the Enclosure NOTE: After you install the server blade back into the enclosure, the server blade might go to standby power (Internal health LED is amber), or full power (internal health LED is green, and the fans may get louder).
Page 117: Replacing The Right Access Panel
Figure 43 Removing the Right Access Panel Replacing the Right Access Panel To replace the access panel: Make sure the right access panel latch is in the open position (pointing up). Place the access panel onto the server blade by lining up the posts on each side of the access panel with the keyways on the server blade chassis (1).
Page 118: Removing The Left Access Panel
Figure 44 Replacing the Right Access Panel Lock the access panel cam (if necessary) by turning the cam clockwise with the Torx T–15 or flathead screwdriver. Removing the Left Access Panel To remove the access panel: NOTE: Install the right access panel (if necessary) before removing the left access panel. Power off the server blade and remove it from the server blade enclosure.
Page 119: Replacing The Left Access Panel
Figure 45 Removing the Left Access Panel Replacing the Left Access Panel To replace the left access panel: Make sure the left access panel latch is in the open position (pointing up). Figure 46 (page 120). Place the access panel onto the server blade by lining up the posts on each side of the access panel with the keyways on the server blade chassis (1).
Page 120: Removing And Replacing Internal Components
These procedures describe how to remove and replace the internal components in the server blade. The server blade contains the following field replaceable units (FRUs). IMPORTANT: All FRUs are also customer replaceable units (CRUs), except the TPM. The TPM must be serviced by authorized HP personnel. DIMMs Processors SAS backplane...
Page 121: Removing A Dimm
Removing a DIMM Use the following procedure to remove a failed DIMM from the server blade. NOTE: The two sets of DIMM slots closer to the front of the server blade have air baffles around them. The two sets of DIMM slots toward the rear of the server blade do not have air baffles around them.
Page 122: Dimm Configuration
Chip sparing enables an entire SDRAM chip on a DIMM to be bypassed (logically replaced) if a multibit error is detected on that SDRAM. To use the chip spare functionality, use only DIMMs built with the same HP part numbers. These DIMMs must be loaded in quads.
Page 123: Removing The Memory Mezzanine Board
Removing the Memory Mezzanine Board This procedure describes how to remove the memory mezzanine board from under the left access panel on the server blade. Power down the server blade and remove it from the enclosure. “Preparing the Server Blade for Servicing” (page 113).
Page 124: Removing And Replacing A Processor
Figure 49 Memory Mezzanine Board Rotate the memory mezzanine board handle forward while pushing down on the memory mezzanine board to attach the memory mezzanine board to the system board. Tighten the five thumbscrews on the memory mezzanine board to secure the memory mezzanine board to the system board.
Page 125: Removing A Processor
Figure 50 Processor Slots on the System Board Removing a Processor Removing processor 1 is shown in this procedure. If you are only installing a processor, remove the dust cover from the processor socket and proceed “Replacing a Processor” (page 127).
Page 126 Figure 51 Removing the Processor Module on the Server Blade System Board Loosen the captive shoulder screws (3 - 6) on the processor heat sink in the order shown in Figure 51 (page 126) with the Torx T- 1 5 screwdriver. Slide the processor sequencer to the right (1), and hold it in place to uncover the ZIF socket shown circled in Figure 52 (page...
Page 127: Replacing A Processor
Replacing a Processor To install a processor: Ensure the ZIF socket for the processor you are installing is in the open position. To verify the socket is open, insert the 2.5 mm hex tool into the ZIF socket and gently try to rotate the socket 180 degrees counter clockwise.
Page 128 Figure 54 Uncovering the ZIF Socket Tighten the captive shoulder screws (1 - 4) on the processor heat sink in the order shown in Figure 55 (page 128) with the Torx T- 1 5 screwdriver. Tighten the captive screws (5 - 6) on the processor with the Torx T- 1 5 screwdriver. Figure 55 Installing a Processor in Slot 1 Connect the power cable to the power connector on the processor.
Page 129: Removing And Replacing The Sas Backplane
To install processors on the other side of the server blade, turn the server blade over, and repeat the “Removing and Replacing a Processor” (page 124) procedure. 10. Place the server blade back into the enclosure and power it up. “Replacing the Server Blade in the Enclosure”...
Page 130: Replacing The Sas Backplane
Replacing the SAS Backplane Use the following procedure to install the new SAS backplane into the server blade after a SAS backplane failure. Install the SAS backplane onto the posts on the system board. Press down on the SAS backplane above the port on the system board to seat the SAS backplane on the system board.
Page 131 Power off the server and remove it from the enclosure. See “Preparing the Server Blade for Servicing” (page 113). Remove the access panel. “Removing the Right Access Panel” (page 116). Remove the SAS disk drives and/or disk drive blanks. “Removing a SAS Disk Drive” (page 111).
Page 132: Replacing The Front Panel
Figure 59 Removing the Front Panel Remove the front panel from the front of the server blade by pulling it straight off the front of the server. Replacing the Front Panel To install the new front display assembly into the server blade: Slide the front panel straight into the server blade.
Page 133: Removing The Server Battery
Removing the server battery results in losing boot configurations and the system logs. To create a backup of any valued configurations before you remove the battery, HP recommends using nvrambkp. Also, be sure to obtain copies of the system logs before removing the battery.
Page 134: Replacing The Server Battery
Figure 61 (page 135).For more information regarding the cards supported by the BL870c server blade, see http://h71028.www7.hp.com/enterprise/cache/ 316682-0-0-0- 1 21.html?jumpid=reg_R1002_USEN. Power off the server and remove it from the enclosure. “Preparing the Server Blade for Servicing” (page 113).
Page 135: Replacing A Mezzanine Card
Grasp the mezzanine card by the edges and lift it off the port. NOTE: Mezzanine card 2 is installed above mezzanine card 1 on the system board. If you remove mezzanine card 1, you must remove mezzanine card 2 to access it (if it is installed). Figure 61 Server Blade Mezzanine Ports Mezzanine port 1 Mezzanine port 2...
Page 136: Removing And Replacing The Trusted Platform Module
The TPM is only supported on the HP-UX operating system. You must be running the supported version of the HP-UX OS to use the TPM. Replacing a failed TPM must be performed by an HP CE, but a customer can move the TPM from a failed system board to a new system board.
Page 137: Replacing The Tpm
HP-UX OS to use the TPM security component. The TPM replacement must be performed by an authorized HP CE, but you can move the TPM from a failed system board to a new system board.
Page 138: Removing And Replacing The System Board
Reboot the server blade. Ignore all TPM errors during boot. Set the TPM to the recorded state in Step 1 of “Removing the TPM” (page 136). If the TPM is disabled, enable it with the secconfig tpm on command. If the TPM is enabled, disable it with the secconfig tpm off command. Reboot the server blade.
Page 139 10. Remove the right access panel. “Removing the Right Access Panel” (page 116). 1 1. Remove the SAS backplane and cable. “Removing the SAS Backplane” (page 129). 12. Remove the front panel. See “Removing the Front Panel” (page 130). 13. Remove the processors. “Removing a Processor”...
Page 140: Replacing The System Board
Figure 65 System Board Thumbscrews 19. Shuttle the system board toward the rear of the server blade to disengage the system board from the guide keys on the server blade chassis. 20. Lift the system board out of the server blade. Replacing the System Board NOTE: The system board comes with the server battery already installed.
Page 141 Install the system board into the server by lining up the keyways on the system board with the guide keys on the server blade chassis. For the guide key locations, see Figure Figure 66 Guide Keys on the System Board Shuttle the system board toward the front of the server blade until it clicks into place.
Page 142 15. Install the memory mezzanine board. “Replacing the Memory Mezzanine Board” (page 123). 16. Install the processor MVR cable by pushing it onto the connector on the system board. 17. Install the processors (if necessary). “Replacing a Processor” (page 127). 18.
Page 143: A Parts Information
Part numbers are found by using the part nomenclature from this list to select the correct part from the HP Partsurfer. If a part that is not listed in the CRU list needs to be replaced, the Base Unit Repair Kit is required.
Page 144 Table 28 CRU List (continued) Description Manufacturing Part Replacement Part Number Number Miscellaneous Chassis plug, rear 6051B0180301 AH232-6708A Top cover, chassis 6070B0227701 AH232-6701A Bottom cover, chassis 6070B0227901 AH232–6702A TPM module 314581-003 406059-001 Server battery 3 V .22 A HR LI manganese dioxide 1420-0356 234556-001 Air Baffle Kit (includes):...
Page 145: B Utilities
The HP Integrity Non-Volatile RAM (NVRAM) configuration backup utility provides the capability to store and restore critical server settings and EFI Boot Manager options on the HP Integrity BL870c server blade. This utility is available as an offline EFI application.
Page 146: Extensible Firmware Interface
NOTE: EFI and Pre-OS System Environment (POSSE) are similar. EFI is an Intel specification, whereas POSSE is the HP implementation that aids HP support. EFI consolidates boot utilities similar to those found in PA-RISC based servers, such as the Boot Console Handler (BCH), and platform firmware into a single platform firmware.
Page 147: Efi Commands
Figure 67 EFI Boot Sequence The EFI Boot Manager loads EFI applications (including the OS first stage loader) and EFI drivers from an EFI-defined file system or image loading service. Non-volatile RAM (NVRAM) variables point to the file to be loaded. These variables contain application-specific data that is passed directly to the EFI application.
Page 148 Table 29 EFI Commands EFI Shell Command BCH Command BCH Command Parameters Definition Equivalent (PA-RISC) (PA-RISC) These commands are found in all other menus info boot Boot [PRI|HAA|ALT|<path>] Boot from specified path help <command> HElp [<menu>|<command>] Display help for specified command or menu reset RESET...
Page 149: Efi/Posse Commands
EFI/POSSE Commands This section describes the EFI/POSSE commands developed for the server. NOTE: EFI and POSSE are similar. EFI is an Intel specification; POSSE is the HP implementation that aids HP support. help Provides information on the EFI Shell commands. It also has an additional feature to aid those familiar with the BCH menus to adjust to their equivalent functions in EFI.
Page 150 or will inform the user that the functionality no longer exists. As a shortcut, enter help followed by bch and a BCH command name to go straight to that command. 150 Utilities...
Page 151 Example 2 help command Shell> help List of classes of commands: boot -- Booting options and disk-related commands configuration -- Changing and retrieving system information devices -- Getting device, driver and handle information memory -- Memory related commands shell -- Basic shell navigation and customization scripts -- EFI shell-script commandsType "help"...
Page 152: Baud
Example 5 help cpuconfig command Shell> help cpuconfig CPUCONFIG [cpu] [on|off] Specifies which cpu to configure on|off Specifies to configure or deconfigure a cpu Notes: 1. Cpu status will not change until next boot Examples: * To deconfigure CPU 0 fs0:\>...
Page 153: Parameters
boottest off Skip all tests (for a faster boot time) boottest [test] Displays status of specific Speedy Boot bit boottest [test] [on|off] Sets or clears a specific Speedy Boot bit Parameters [test] Each test can be set or cleared: booting_valid Enable/disable system firmware response to BOOTING bit.
Page 154: Conconfig
state is entered and is different from the current state of a processor, its status changes on the next boot. The last remaining configured processor in a server cannot be deconfigured. Example 8 cpuconfig command Shell> cpuconfig PROCESSOR INFORMATION # of Family/ Logical Cache...
Page 155: Default
Example 1 1 conconfig 2 primary command To change primary operating system console Shell> conconfig 2 primary CONSOLE CONFIGURATION Index Status Type Device Path ----- ------ ---- ----------- Serial Acpi(PNP0501,0) Serial Acpi(HWP0002,0)/Pci(1|1) Acpi(HWP0002,0)/Pci(4|0) Example 12 conconfig 3 off command To disable a console Shell>...
Page 156: Parameters
Parameters dumps the Machine Check Abort error log dumps the Corrected Platform Error log dumps the Corrected Machine Check log init dumps the Initialization log dumps the Logic Analyzer log clear erases all of the logs (mca, cpe, cmc, init, la) Operation If a user enters no parameters, the usage is displayed.
Page 157 Example 14 info all command Shell> info all SYSTEM INFORMATION Date/Time: Oct 31, 2003 22:03:39 (20:03:10:31:22:03:39) Manufacturer: Product Name: server BL870c Product Number: A9901A Serial Number: MYJ3350026 UUID: 48B4F371-E34C-11D6-A8D6-07A8C14CB68B System Bus Frequency: 200 MHz PROCESSOR MODULE INFORMATION # of Family/ Logical Cache Cache...
Page 158 Selftest Setting --------- -------------- early_cpu Run this test late_cpu Run this test platform Run this test chipset Run this test io_hw Run this test mem_init Run this test mem_test Run this test LAN Address Information: LAN Address Path ----------------- ---------------------------------------- Mac(00306E4C4F1A) Acpi(HWP0002,0)/Pci(3|0)/Mac(00306E4C4F1A)) *Mac(00306E4C0FF2)
Page 159 Example 15 info cpu command Shell> info cpu PROCESSOR MODULE INFORMATION # of Family/ Logical Cache Cache Model Processor Slot CPUs Speed Size Size (hex.) State ---- ------- -------- ------ ------ ------- ------------ 1 GHz 1.5 MB None 1F/01 Active 1 GHz 1.5 MB None...
Page 160: Ioconfig
Example 18 info boot command Shell> info boot BOOT INFORMATION Monarch CPU: Current Preferred Monarch Monarch Possible Warnings -------- --------- ------------------ AutoBoot: on - Timeout is : 7 SEC Boottest: boottest Settings Default Variable OS is not speedy boot aware. Selftest Setting ----------...
Page 161: Lanaddress
Example 19 ioconfig command Shell> ioconfig Deconfigure or reconfigure IO components or settings IOCONFIG [fast_init | wol [on | off]] fast_init Specifies device connection policy setting mps_optimie Specifies PCIe optimization setting Specifies System Wake-On-LAN setting on | off Specifies to configure or deconfigure a feature or component Note: 1.
Page 162: Syntax
Syntax monarch <cpu> Parameters <cpu> specifies a cpu Operation If specified with no parameters, monarch displays the Monarch processor for the server. Specifying a processor number alters the preferred Monarch processor. None of these changes takes affect until after a reboot. Example 21 monarch command Shell>...
Page 163: Sysmode
Example 22 pdt command Shell> pdt PDT Information Last Clear time: PDT has not been cleared Number of total entries in PDT: Number of used entries in PDT: Number of free entries in PDT: Number of single-bit entries in PDT: Number of multi-bit entries in PDT: Address of first multi-bit error: x0000000000000000...
Page 164: Specifying Parameters
Example 24 sysmode command Shell> sysmode System Mode: NORMAL Shell> sysmode admin You are now in admin mode. Shell> sysmode service You are now in service mode. Shell> sysmode normal You are now in normal mode Specifying Parameters The following parameters may be configured for the board: ID ( initiator ID) Maximum data transfer rate ( rate) Bus width...
Page 165 At the EFI Shell prompt, enter the info io command to map the parameters for all PCI cards installed in the server. A list of all the devices that are installed in the server blade and managed by EFI drivers displays.
Page 166 Shell> devtree Device Tree Ctrl[04] Ctrl[0A] Acpi(HWP0002,0) Ctrl[12] Usb Open Host Controller Ctrl[13] Usb Open Host Controller Ctrl[14] Acpi(HWP0002,0)/Pci(1|2) Ctrl[15] PCI IDE/ATAPI Controller Ctrl[48] DW-28E Ctrl[83] FAT File System [FAT32] 118 MB Ctrl[16] Acpi(HWP0002,0)/Pci(3|0) Ctrl[49] Acpi(HWP0002,0)/Pci(3|0)/Mac(00306E4C4F1A) Ctrl[0B] Acpi(HWP0002,100) Ctrl[17] LSI Logic Ultra320 Controller Ctrl[18] LSI Logic Ultra320 Controller...
Page 167 This listing shows which driver controls which device (controller). In the above example, the interface information is shown highlighted bold. You can tell the information is for this interface because the values shown for Ctrl-17 and 18 are the controller handles for the interface 2 channels (from the information displayed by the devtree command).
Page 168 PCI Device, and PCI Function to the Bus #, Dev #, and Fnc # values from the info io command. CAUTION: Do not change the value for any of these fields on the Adapter Properties screen: Auto Termination Parity Bus Scan Order Spinup Delay (Secs) Changing any of these fields can cause unpredictable results.
Page 169: Using The Boot Option Maintenance Menu
Using the Boot Option Maintenance Menu This menu enables you to select console output and input devices as well as various boot options. In all menus, select: Help to display the help available for the command Exit to return to the main Boot Options Maintenance menu Enter to select an item after using the arrow keys to highlight the item Save Settings to NVRAM to save your changes NOTE:...
Page 170: Add A Boot Option
Removable Media Boot allows you to boot from a removable media drive (CD/DVD drive). This option does not support booting from a specific file on a specific removable media disc. The two Load Files are the EFI Shell and the LAN. Add a Boot Option Use this option to add items to the EFI boot menu.
Page 171: Manage Bootnext Setting
For example, if you normally boot using a configuration on your LAN but would like to boot from a local hard drive if the LAN is unavailable, move the LAN boot option to the top of the list, followed by the hard drive boot option. The menu lists boot options that currently exist in the main EFI Boot Manager menu.
Page 172: Select Active Console Output Devices
VGA monitor and a serial port for directing output to a terminal emulation package. NOTE: Multiple consoles are not supported for HP-UX or Windows (use the Smart Setup CD to switch between COM A and the iLO 2 MP on Windows systems).
Page 173: Select Active Standard Error Devices
This option displays the console devices on your server. This normally includes a standard keyboard and mouse, and a serial port for receiving output from a terminal emulation package on a laptop. Several different terminal emulation protocols are supported. When changing serial devices, changes must be made to Output, Input, and Error menus for proper operation.
Page 174: Security/Password Menu
The iLO 2 MP allows only one user at a time to have write access to the shared console. For more information regarding the iLO 2 MP, see the HP Integrity iLO 2 Operations Guide. Utilities...
Page 175: Index
HP Ignite-UX, offline, booting online, EFI boot manager, dimensions of server blade, HP-UX, DIMMs HP-UX (EFI boot manager), air baffle, HP-UX (LVM maintenance mode), chip sparing, 36, HP-UX in single-server mode, configuration, OpenVMS, installation order, 36, 106, OpenVMS (EFI boot manager),...
Page 176 EFI Setup Utility, starting, HBA RISC firmware update, drvcfg utility, HDD see SAS disk drive HDD backplane see SAS backplane HP 2 Internal Port SAS HBA controller, HP Ignite-UX accessing from iLO 2 MP, boot-strap, boot manager, installing HP-UX with,...
Page 177 (EFI boot manager), internal USB port, shutting down, operating system booting and installing, LAN LEDs, installing with DVD drive, LEDs installing with HP Ignite-UX, boot process, installing with vMedia, front panel, 21, loading with HP Ignite-UX, internal health, LAN, NIC,...
Page 178 1 15 service tools, 27, 1 1 1 system board, servicing the server blade, 1 13 TPM, setting automatic power-on, reporting problems to HP, Setup utility returning a damaged server blade, using, right access panel shipping damage, replacing, shutting down...
Page 179 1 10 overview, phone support, 1 10 processors, reporting problems to HP, SBA, system console, using the iLO 2 MP, Trusted Platform Module see TPM UID LED, unit identification (UID), LEDs, unpacking the server blade, view array screen,...

HP Integrity BL870c User's & Service Manual

About this Document

1 Overview

2 General Site Preparation Guidelines

3 Installing the Server Blade into the Enclosure

4 Booting and Shutting down the Operating System

5 Troubleshooting

6 Removing and Replacing Components

A Parts Information

B Utilities

Quick Links

Troubleshooting

Related Manuals for HP Integrity BL870c

Summary of Contents for HP Integrity BL870c