Section 4: Troubleshooting - SATO CG4 Series Operator's Manual

4.1 ERROR SIGNAL TROUBLESHOOTING (Cont'd)
ON LINE
Contents (POWER)
LED
Minor error
Off
Cover open
Sensor error
Paper end
Ribbon end
Option
Off
Cutter error
Warning
Blinking green
Buffer near
full
(Lights
alternately)
Ribbon near
end
CG4 Series Operator Manual
ERROR
Buzzer
LED
Blinking red 3 short
beeps
sound
long blink 3 short
interval beeps
sound
Blinking red —
(Lights
alternately)
—
Causes
1) Cover is not closed
properly.
1) Wrong sensor level.
2) Wrong sensor type.
3) Label meandering.
1) Out of paper.
1) Out of ribbon or ripped
ribbon.
2) Ribbon is not set
properly.
1) Cutter is not connected.
2) Cut operation was not
performed successfully.
1) Free space for receive
buffer is low.
1) Remaining amount of rib-
bon is little.

Section 4: Troubleshooting

Corrective Actions
1) Close the cover.
1) Level adjustment.
2) Sensor type adjustment.
1) Set the paper properly.
1) & 2) Set the ribbon
properly.
1) Connect the cutter unit.
2) Set and feed the paper
again.
1) Pause the data transmis-
sion on the host side and
wait to have enough buf-
fer space.
1) Ribbon replacement.
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