IBM System x3650 M3 4255 Service Manual page 162

Table 10. Integrated management module error messages (continued)
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 4, "Parts listing, Types 4255, 7945, and 7949 server," on page 157 to determine which
components are customer replaceable units (CRU) and which components are field replaceable units
(FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
A PCI PERR has occurred on
system %1.
(%1 = CIM_ComputerSystem
.ElementName)
A PCI SERR has occurred on
system %1.
(%1 = CIM_ComputerSystem
.ElementName)
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IBM System x3650 M3 Types 4255, 7945, and 7949: Problem Determination and Service Guide
Error A PCI PERR has occurred.
(Sensor = One of PCI Err)
Error A PCI SERR has occurred.
(Sensor = One of PCI Err)
1. Check the riser-card LEDs.
2. Reseat the affected adapters
and riser card.
3. Update the server and
adapter firmware (UEFI and
IMM).
Important: Some cluster
solutions require specific code
levels or coordinated code
updates. If the device is part
of a cluster solution, verify
that the latest level of code is
supported for the cluster
solution before you update
the code.
4. Remove both adapters.
5. Replace the PCIe adapter.
6. Replace the riser card.
7. (Trained service technician
only) Replace the system
board.
1. Check the riser-card LEDs.
2. Reseat the affected adapters
and riser card.
3. Update the server and
adapter firmware (UEFI and
IMM).
Important: Some cluster
solutions require specific code
levels or coordinated code
updates. If the device is part
of a cluster solution, verify
that the latest level of code is
supported for the cluster
solution before you update
the code.
4. Remove both adapters.
5. Replace the PCIe adapter.
6. Replace the riser card.
7. (Trained service technician
only) Replace the system
board.