How To Troubleshoot - Fluke 805 User Manual

805
Users Manual

How to Troubleshoot

Table 8 is a list of problems, causes, and corrective actions for the Meter.
Symptom
Meter does not turn on.
Buttons do not operate.
Meter does not operate.
The Meter cannot connect
with the PC.
PC does not see the Meter
is connected.
Error Message:
Measurement invalid. Please
hold to surface for full
duration.
[1] See How to Contact Fluke on page 1.
42
Table 8. Troubleshooting
Cause
The battery voltage is too
low.
The battery connection is
loose.
The USB cable is not
connected correctly.
The USB cable is
damaged.
Check that USB drivers
are installed in the
PC/Laptop.
The Meter was not held on
the surface for a sufficient
time or with sufficient force.
Corrective Action
1. Replace the batteries. See Battery Replacement on
page 40 for more information.
2. Ensure the batteries are properly aligned and secured.
3. If the problem continues, contact the Fluke Service
[1]
Center for technical support.
1. Restart the Meter.
2. If the problem continues, contact the Fluke Service
[1]
Center for technical support.
Correctly connect the USB cable. See USBUSB on
page 17 for more information.
1. Examine the USB cable for any damage. If you find
damage, contact the Fluke Service Center
replacement cable.
2. Reboot the PC.
Reboot the PC.
Push Meter onto test surface until green LED turns on.
Wait until the green LED turns off. See About
Measurements on page 18 for more information.
[1]
for a