Appendix C: Troubleshooting - ProScan PS61670 User Manual

TROUBLESHOOTING
Troubles
sometimes are caused by simple "faults" that you can correct
without
the
help of
a service technician.
If you
experience any difficulty with your TV, check a few basic remedies before calling your service technician.
TV will not turn on
• Check to make sure it is plugged in.
• Check the wall receptacle (or extension cord) to make sure it is "live" by plugging in something else.
• Maybe batteries in.remote control are "dead."
• Maybe remote control is not aimed at remote sensor.
• The front panel controls may be locked (disabled). Use the remote control to unlock the front panel controls by
selecting the Front Panel Lockout in the Parental Controls menu and choosing Unlock.
Controls don't work
• If using remote control, make sure remote is in TV mode by first pressing TV button.
• Try unplugging set for two minutes and then plug it back in and turn it on again.
• The front panel MENU button may be disabled. Use the remote control to turn off channel blocking. Select Channel
Block in the Parental Controls menu and choose Off.
Problems with Remote
• Maybe something is between the remote and the remote sensor.
• Maybe the remote is not aimed directly at the component (TV or VCR) you are trying to control.
• Maybe remote is not in TV Mode. Press the TV button so remote will control TV.
• Maybe batteries in remote are weak, dead or installed incorrectly. Try replacing batteries, (Note, if you remove the
batteries, you may have to reprogram the remote to control other components.)
• Remove batteries and hold number 1 for at least 60 seconds to drain the microprocessor inside the remote. Release
number 1, replace the batteries, and (if necessary) reprogram the remote.
• Remove all batteries for approximately 12 hours. Then replace batteries and (if necessary) reprogram the remote.
-Turns off while playing
• Schedule function may have been activated.
• Electronic protection circuit may have been activated because of a power surge. Wait 30 seconds and then turn on
again. If this happens frequently, the voltage in your house may be abnormally high or low.
TV Turns on unexpectedly
• Schedule On function may have been activated.
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