Troubleshooting
Streaked vertical lines appear on prints
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Try one or more of the following:
S
ELECT ANOTHER TRAY OR FEEDER
•
From the printer control panel Paper menu, select Default Source
•
For Windows users, select the paper source from Print Properties.
•
For Macintosh users, select the paper source from the Print dialog and pop‑up menus.
M
AKE SURE THERE IS NO WORN
Replace the worn, defective, or empty toner cartridge.
C
LEAR THE PAPER PATH AROUND THE TONER CARTRIDGE
Check the paper path around the toner cartridge.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
Clear any paper you see.
M
AKE SURE THERE IS NO TONER IN THE PAPER PATH
Toner fog or background shading appears on the page
Try one or more of the following:
M
AKE SURE THE TONER CARTRIDGE IS INSTALLED CORRECTLY OR IS NOT DEFECTIVE
Reinstall or replace the defective toner cartridge.
M
AKE SURE THE TRANSFER MODULE IS NOT WORN OR DEFECTIVE
Replace the worn or defective transfer module.
M
AKE SURE THE PHOTOCONDUCTOR UNIT IS NOT WORN OR DEFECTIVE
Replace the word or defective photoconductor unit.
,
,
DEFECTIVE
OR EMPTY TONER CARTRIDGE
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