Other Problems - Epson EB-G5200W User Manual

Problem Solving

Other problems

f
f No sound can be heard or the sound is faint
Check
Is the audio source connected correctly?
Is the volume adjusted to the minimum setting?
Is A/V Mute active?
Is the audio cable's specification "No resistance"?
Is it connected with an HDMI cable?
f The remote control does not work
Check
Is the remote control light-emitting area pointing towards the
remote receiver on the projector when it is operated?
Is the remote control too far from the projector?
Is direct sunlight or strong light from fluorescent lamps
shining onto the remote receiver?
Is the correct setting for the remote receiver selected?
Are the remote control ID and the projector ID matched?
Are the batteries dead or have the batteries been inserted
correctly?
Is the optional remote control cable connected to the remote
control or to the projector's remote port?
f I want to change the language for messages and menus
Check
Change the "Language" setting.
Disconnect the cable from the audio input port, and then reconnect the cable.
Adjust the volume so that sound can be heard. s p.44, s Quick Start Guide
Press the [A/V Mute] button on the remote control to cancel A/V Mute. s
When using a commercially available audio cable, make sure it is labeled "No resistance".
If no audio is output when connecting via an HDMI cable, set the connected equipment to PCM output.
Point the remote control towards the remote receiver.
Operating range s Quick Start Guide
The operating range for the remote control is about 10 m. s Quick Start Guide
Set the projector up in a location where strong light does not shine onto the remote receiver. Or set the
remote receiver to "Off" from "Remote Receiver" in the configuration menu. s "Settings" - "Remote
Receiver" p.44
Check the "Remote Receiver" from the configuration menu. s "Settings" - "Remote Receiver"
Make sure the ID for the projector you want to operate and the ID for the remote control match. To operate
all projectors by remote control regardless of the ID setting, set the ID switch on the side of the remote
control to Off. s p.29
Make sure the batteries are inserted correctly or replace the batteries with new ones if necessary. s
When the remote control cable is connected, the remote control light-emitting area or the projector's remote
receiver are disabled. When not using the remote control cable set, disconnect it from the remote control and
the remote port.
Adjust the "Language" setting from the configuration menu. s
Remedy
p.22
Remedy
Remedy
p.47
76
p.44
p.84