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Troubleshooting
Other problems
No audio, or the audio is too low
Check
Is the audio cable connected correctly?
Is the volume too low?
Is it connected with an HDMI cable?
Cannot make settings on the control panel
Check
Is Control Panel Lock set to On?
Cannot access the network via wireless LAN
Check
Is the passphrase correct?
Have you checked the Event ID?
About Event ID
Check the event ID and perform the remedy given below. If you cannot resolve the problem, contact your
local dealer or the nearest Epson repair center.
Epson Projector Contact List
s
Event ID
0432
Failed to startup EasyMP Network Projection.
0435
0434
Network communication is unstable.
0481
0482
0485
0433
An image that was transferred cannot be re‐
produced.
0484
Communications was cut off from the comput‐
er.
0483
EasyMP Network Projection ended unexpect‐
04FE
edly.
Try disconnecting the cable from the Audio (L-R) port, and then
reconnecting.
Adjust the volume so that you can hear the audio.
If no audio is output when connecting via an HDMI cable, set the
connected equipment to PCM output.
If Control Panel Lock is set to On from the Configuration menu,
all of the control panel buttons except for
bled. Perform operations from the remote control.
- Lock Setting - Control Panel Lock
Note that the passphrase is case sensitive; upper case and lower
case letters are treated as different characters. If you cannot re‐
member the passphrase, set a new passphrase.
Check the Event ID number and perform the following steps.
Info - Event ID
s
Cause
66
Remedy
Remedy
p.49
Remedy
p.55
Remedy
Restart the projector.
Check the network communication status, and
reconnect after waiting for a while.
Restart EasyMP Network Projection.
Check the status of network communications.
Wait for a while and then try connecting again.
p.27
s
button are disa‐
Settings
s
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