Epson ColorPage EPL-C8000 User Manual page 159

Completely blank pages
Cause
The printer may have loaded
more than one sheet at a
time.
There may be no toner in the
toner cartridge.
There may be a problem with
the photoconductor unit.
The problem may be with
your software program or
interface cable.
The printed image is light or faint
Cause
Your paper may be moist or
damp.
The Toner Save mode may be
on.
What to do
Remove the paper stack and fan it. Tap
it on a flat surface to even the edges.
Then reload the paper.
If the Toner message indicates that the
amount of toner is low on the control
panel display or EPSON Status
Monitor 2, read "Replacing a toner
cartridge" starting on page 7-6.
Replace the photoconductor unit. See
"Replacing the photoconductor unit"
on page 7-14.
Print out a status sheet by pressing the
control panel button. If blank pages
continue to appear, the problem may
be with the printer. Turn off the
printer and contact your dealer.
What to do
The higher the moisture content in the
paper, the lighter the printed output.
Do not store your paper in a humid or
damp environment.
Turn off the Toner Save mode using
the printer driver.
Troubleshooting
8
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