wireless features may affect your
smartphone's performance and may
require extra troubleshooting. Use caution
when installing the following types of
applications:
Ringtone managers
•
Caller ID applications
•
Instant messaging
•
Applications that modify when your
•
phone or data connections turn on or off
and how your phone behaves
If you recently installed an application and
your smartphone seems to be stuck, try
the following:
1 Perform a soft reset (see Performing a
soft reset).
2 Make sure the third-party application is
compatible with the Windows Mobile
version 5.2 operating system on your
smartphone.
3 Delete the most recently installed
application from your smartphone (see
Removing applications).
4 If the problem persists, perform another
soft reset.
5 If possible, synchronize or use a backup
utility to back up your most recent info.
6 Perform a hard reset (see Performing a
hard reset).
7 Synchronize or restore your backup to
restore the info in your built-in
applications.
8 If the problem is resolved, begin
reinstalling your third-party applications
one at a time.
9 If the problem recurs, delete the last
application you installed and report the
problem to its developer.
Remember that not all third-party
TIP
applications were written with the Treo 700wx
smartphone keyboard and 5-way navigator in
mind. You may encounter strange behavior or
errors in these applications if you use the
keyboard and the 5-way navigator.
Getting more help
Contact the author or vendor of any
third-party software if you require further
assistance.
T H I R D - P A R T Y A P P L I C A T I O N S
T R O U B L E S H O O T I N G
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