Palm Treo 700wx Using Instructions page 236

10
T R O U B L E S H O O T I N G
I have problems synchronizing messages
on my smartphone with messages on my
computer
Make sure you have chosen the same
settings for the account on both your
smartphone and your computer. For
example, if the account is set up on your
smartphone to use the POP protocol,
check the ActiveSync settings on your
computer to make sure that POP is
selected as the protocol for that account.
My vCard or vCal email attachment isn't
forwarding correctly
Microsoft Office Outlook provides several
features that work with email client
software on a Windows computer. For
these features to work correctly, the email
client software must be properly set up.
Follow these steps to check the settings:
1 Click Start on your computer, and then
select Settings.
2 Select Control Panel.
3 Select Internet Options, and then click
the Programs tab.
4 Make sure that the email field is set to
the correct email client software.
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5 Click OK.
6 Start the email client software and
make sure it is configured as the default
MAPI client. Consult the documentation
for your desktop email application for
more information.
When I sync with my Exchange Server my
info is not downloading to my
smartphone
Check with your system administrator to
obtain the name of the mail server that
offers you wireless access to the corporate
mail system. If you cannot obtain the name
of this server (some companies do not give
it out, because they do not want wireless
access to their servers), you cannot use
ActiveSync to synchronize with the
Exchange Server. You can also check the
following setting:
1 Press Start and select Programs.
2 Select ActiveSync
3 Press Menu
select Configure Server.
4 Make sure the SSL box is checked.
.
(right action key) and