Toner Specks Appear On Prints; Toner Rubs Off; Uneven Print Density - Lexmark MS310 User Manual

Troubleshooting

Toner specks appear on prints

Action
Replace the imaging unit, and then resend the print job.
Do toner specks appear on prints?

Toner rubs off

Leading edge
ABC
DEF
Trailing edge
Action
Step 1
From the Paper Menu, check the paper type and weight settings. To access
the Paper Menu, do either of the following:
• If the printer is on a network, then open a Web browser and type the
printer IP address in the address field. Then navigate to Settings >
Paper Menu.
Note: If you do not know the IP address of the printer, then print a
network setup page and locate the IP address in the TCP/IP section.
•
If the printer is connected to a computer by a USB or parallel cable,
then open the Local Printer Settings Utility for Windows or Printer
Settings for Macintosh.
Do the paper type and weight settings match the type and weight of paper
loaded in the tray?
Step 2
Check if you are printing on paper with texture or rough finishes.
Are you printing on textured or rough paper?

Uneven print density

ABCDE
ABCDE
ABCDE
Yes No
Contact customer The problem is solved.
support.
Yes No
Go to step 2. Change the paper type
and weight settings to
match the paper
loaded in the tray.
Change the texture Contact
settings in the Paper support
menu. http://support.lexmar
k.com
representative.
185
customer
at
or your service