Streaked Vertical Lines Appear On Prints - Lexmark MS310 User Manual

Troubleshooting
Action
Step 4
a
Reinstall the imaging unit.
1
Remove the toner cartridge, and then the imaging unit.
Warning—Potential Damage: Do not expose the imaging unit to
direct light for more than 10 minutes. Extended exposure to
light may cause print quality problems.
2
Install the imaging unit, and then the cartridge.
b
Resend the print job.
Do streaked horizontal lines still appear on prints?
Step 5
Replace the imaging unit, and then resend the print job.
Do streaked horizontal lines still appear on prints?

Streaked vertical lines appear on prints

Leading edge
ABCDE
ABCDE
ABCDE
Trailing edge
Action
Step 1
a
Depending on your operating system, specify the paper type, texture,
and weight from Printing Preferences or the Print dialog.
b
Resend the print job.
Do streaked vertical lines still appear on prints?
Step 2
From the Paper Menu, set the paper type, texture, and weight to match
the paper loaded in the tray. To access the Paper Menu, do either of the
following:
•
If the printer is on a network, then open a Web browser and type the
printer IP address in the address field. Then navigate to Settings >
Paper Menu.
Note: If you do not know the IP address of the printer, then print a
network setup page and locate the IP address in the TCP/IP section.
• If the printer is connected to a computer by a USB or parallel cable,
then open the Local Printer Settings Utility for Windows or Printer
Settings for Macintosh.
Do the paper type, texture, and weight match the paper in the tray?
Yes No
Go to step 5. The problem is solved.
Contact customer The problem is solved.
support.
Yes No
Go to step 2. The problem is solved.
Go to step 3. Change the paper type,
texture, and weight to
match the paper in the
tray.
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