Ricoh Aficio MP C3002 User Manual page 224

10. Troubleshooting
Message
"Updating the destination list
has failed. Try again?"
"Updating the destination
list... Please wait. Specified
destination(s) or sender's
name has been cleared."
"Updating the destination
list... Please wait. Specified
destination(s) or sender's
name has been cleared."
"You do not have the
privileges to use this
function."
222
Causes
A network error has
occurred.
A specified destination or
sender's name was cleared
when the destination list in
the delivery server was
updated.
The destination list is being
updated from the network
using Web Image Monitor.
The logged in user name
does not have permission for
the selected function.
Solutions
• Check whether the server is
connected.
• Antivirus programs and firewalls
can prevent client computers from
establishing connection with this
machine.
• If you are using anti-virus
software, add the program to the
exclusion list in the application
settings. For details about how to
add programs to the exclusion
list, see the anti-virus software
Help.
• To prevent a firewall blocking the
connection, register the machine's
IP address in the firewall's IP
address exclusion settings. For
details about the procedure for
excluding an IP address, see your
firewall's Help.
Specify the destination or sender's
name again.
Wait until the message disappears. Do
not switch off the power while this
message is displayed. Depending on
the number of destinations to be
updated, there may be some delay
before you can resume operation.
Operations are not possible while this
message is displayed.
For details about how to set
permissions, see Security Guide .