Ricoh Aficio MP C3002 User Manual page 215

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Message
"Cannot start scanning
because communication was
failed."
"Cannot start scanning.
Check the setting(s) on the
PC."
"Cannot write on the
memory storage device.
Check the memory storage
device and machine
settings."
"Cannot write on the
memory storage device
because remaining free
space is insufficient."
"Cannot write on the
memory storage device
because the device is write-
protected."
Causes
The [Take no action] setting
has been selected on the
client computer, forcing the
client computer to remain
inactive when it receives
scan data.
The Scan Profile might be
incorrectly configured.
The memory device is faulty,
or the file name contains a
character that cannot be
used.
The memory device is full
and scan data cannot be
saved. Even if the memory
device appears to have
sufficient free space, data
might not be saved if the
maximum number of files
that can be saved is
exceeded.
The memory device is write-
protected.
When Messages Are Displayed on the Control Panel
Solutions
Open scanner properties, click the
[Events] tab, and then select [Start this
program] as the computer's response
on receipt of scan data. For details, see
your operating system's Help.
Check the Scan Profile configuration.
• Check to see if the memory device
is defective.
• Check the memory device. It
might be unformatted, or its
format might be incompatible with
this machine.
• Check the file name set at the time
of scanning. For details about the
characters that can be used in file
names, see "Specifying the File
Name", Scan
.
• Replace the memory device.
• If the document is scanned as
single-page or divided multiple
pages, data already written to the
memory device is saved as is.
Replace the memory device, and
then press [Retry] to save the
remaining data, or press [Cancel]
to redo the scan.
Unlock the write-protection on the
memory device.
213

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