Ricoh Aficio MP C3002 User Manual page 173

Problem
The user code entry screen is
displayed.
The Authentication screen
appears.
"Authentication has failed."
appears.
"Authentication has failed."
appears.
"You do not have the
privileges to use this
function." continues to be
displayed even though you
have entered a valid user
name.
An error message remains,
even if misfed paper is
removed.
Original images are printed
on the reverse side of the
paper.
Causes
Users are restricted by User
Code Authentication.
Basic Authentication,
Windows Authentication,
LDAP Authentication or
Integration Server
Authentication is set.
The entered login user name
or login password is not
correct.
The machine cannot perform
authentication.
The logged in user name
does not have permission for
the selected function.
• When a misfeed
message appears, it
remains until you open
and close the cover as
required.
• Paper is still jammed in
the tray.
You may have loaded the
paper incorrectly.
When You Have Problems Operating the Machine
Solutions
For details about how to log in when
User Code Authentication is enabled,
see "When the Authentication Screen is
Displayed", Getting Started
Enter your login user name and user
password. For details about the
Authentication screen, see "When the
Authentication Screen is Displayed",
Getting Started .
For details about the correct login user
name and login password, see
Security Guide .
For details about authentication, see
Security Guide .
For details about how to set
permissions, see Security Guide
Remove misfed paper, and then open
and close the cover. For details about
removing jammed paper, see
"Removing Jammed Paper",
Troubleshooting .
Load paper into the paper tray or tray
3 (LCT) with the print side up. Load
paper into the Large capacity tray
(LCT), or bypass tray with the print side
down.
.
.
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