Ricoh Aficio MP C3002 User Manual page 216

10. Troubleshooting
Message
"Captured file exceeded
max. number of pages per
file. Cannot send the
scanned data."
"Connection with LDAP
server has failed. Check the
server status."
"Could not send the data
because the PC timed out
before it was sent."
"Entered user code is not
correct. Please re-enter."
214
Causes
The maximum number of
pages per file has been
exceeded.
A network error has
occurred and connection
has failed. Try the operation
once more.
A time out occurred when
using WSD Scanner. Time
outs occur when too much
time passes between
scanning an original and
sending its data. The
followings are likely causes
of time outs:
• Too many originals per
set.
• Misfed originals.
• Transmission of other
jobs.
You have entered an
incorrect user code.
Solutions
Reduce the number of pages in the
transmitted file, and then resend the
file. For details about the maximum
number of pages per file, see "Storage
Function", Scan .
• Try the operation again. If the
message is still shown, the
network may be busy.
• Check that the correct settings for
LDAP server are listed in
[Administrator Tools] of [System
Settings]. For details about LDAP
server, see "Programming the
LDAP server", Connecting the
Machine/ System Settings
• Reduce the number of originals,
and then scan again.
• Remove any misfed original, and
then scan again.
• Use Scanner Journal to check
there are no jobs awaiting
transmission, and then scan
again.
Check the authentication settings, and
then enter a correct user code.
.