Troubleshooting Ip Module - Comtech EF Data CDM-570L Installation And Operation Manual

CDM-570/570L Satellite Modem with Optional IP Module
Appendix D
D.4

Troubleshooting IP Module

The CDM-IP comes with a variety of diagnostic tools to aid in identifying the traffic path
going into and out of the CDM-IP modem. This troubleshooting section shows how to
use some of these tools and also identifies several common problems encountered when
first setting up two CDM-IP modems. If following these troubleshooting steps fails to
resolve the problem, contact a Customer Support representative at:
or, E-Mail can be sent to the Customer Support Department at:
Comtech EF Data
Attention: Customer Support Department
2114 West 7th Street
Tempe, Arizona 85281 USA
(480) 333-2200 (Main Comtech EF Data Number)
(480) 333-4357 (Customer Support Desk)
(480) 333-2161 FAX
cdmipsupport@comtechefdata.com
D–11
Revision 4
MN/CDM570L.IOM