Xerox Welcome And Support Center; Locating The Serial Number - Xerox WorkCentre 5050 Quick Reference Manual

Xerox Welcome and Support Center

If a fault cannot be resolved by following the touch screen instructions, check the
Troubleshooting Tips in the next section - they may help to solve the problem
quickly. If the difficulty persists, contact the Xerox Welcome and Support Center.
The Welcome and Support Center will want to know the following information: The
nature of the problem, the Machine Serial number, the fault code (if any) plus the
name and location of your company.

Locating the serial number

1
2
3
NOTE: The serial number can also be found on a metal plate inside the front door.
Page 11-4
Press the Machine Status button on
the control panel.
The Machine Information
screen displays.
Select [Machine Details].
The Customer Support
Number for the Welcome and
Support Center and Machine
Serial Number displays.
Quick Reference Guide