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Uni-Trend Technology (Chengdu) Ltd
Chapter 4
4.1 System prompts
Time out prompt : Check the communication interface configuration. See whether the equipment is
properly connected and check software driver update.
ROLL prompt :ROLL will perform single transmission. Please carry out single refresh. Continue?
Are you sure you want to exit Virtual Instrument? A prompt to ask you if you wish to close the software.
4.2 Troubleshooting
1.
If the system prompts you to check serial or USB configuration when you enter [Equipment
ON/OFF], take the following steps :
1 Check whether the oscilloscope power plug is properly connected.
2 Check whether oscilloscope ports match the communication and control software setups.
3 Check whether the cable connection between module and PC is in order.
4 Ensure the USB driver is properly installed.
5 After carrying out the above checks, restart the software and oscilloscope to continue operation.
2.
If you are unable to update the software driver, take the following steps :
1 Right click the box on your computer desk-top as shown in Fig 4-1 to activate the right-click menu
in Fig 4-2.
Fig 4-1
UTD4000 Digital storage oscilloscope communication control software Operating Manual and Installation Guide
System Prompts and Trouble-shooting
Page 25 of 27
Fig 4-2
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