Xerox WorkCentre 7132 User Manual page 418

15 Problem Solving
Code
027-502
027-547
027-548
027-549
027-564
027-565
027-566
027-572
027-573
027-574
027-576
027-578
027-584
027-585
027-586
027-587
418
Unable to login to the POP3 server when using the POP3 protocol. Check from
CentreWare Internet Services to see if the user name and password used for
the POP3 server are set correctly.
An SMB protocol error occurred. Prohibited characters were detected in the
specified domain name. Check the domain name, and that the correct domain
name is set on the machine. Check the domain by:
1. Select [System Settings] > [Network Settings] > [Remote Authentication
Server/Directory Service] > [SMB Server Settings] in System Administrator
mode.
2. Select the corresponding SMB server and check the domain name.
An SMB protocol error occurred. Prohibited characters were detected in the
specified user name. Check the user name settings.
An SMB protocol error occurred. Perform the same operation again. Contact the
Xerox Welcome Center if the problem persists.
An SMB protocol error occurred. The SMB server cannot be found. Check that
the authentication server and the machine can communicate across the
network. For example, check the following:
• Check the network cable connections.
• Check the TCP/IP settings.
• Check the port settings; port 137 (UDP), port 138 (UDP), port 139 (TCP).
An SMB protocol error occurred. Perform the same operation again. Contact the
Xerox Welcome Center if the problem persists.
An SMB protocol error occurred. SMB (TCP/IP) is not activated. Using
CentreWare Internet Services, open the [Port Status] window in the [Properties]
tab, and check that TCP/IP for SMB is enabled.
An SMB protocol error occurred. Perform the same operation again. Contact the
Xerox Welcome Center if the problem persists.
An SMB protocol error occurred. The SMB server is operating in share security
mode. The SMB server is probably set on an Windows 95, Windows 98, or
Windows ME OS. Set the SMB server on an OS other than Windows 95,
Windows 98, or Windows ME.
An SMB protocol error occurred. Login prohibited time interval. Check allowed
login time with the System Administrator.
An SMB protocol error occurred. The password valid interval has expired.
Obtain a valid password from the System Administrator.
An SMB protocol error occurred. The password change interval has expired.
Login on Windows, and change the password. Ask the System Administrator to
change the change interval settings to avoid being prompted the next time you
login.
Description and Remedy
Xerox WorkCentre 7132 User Guide