Gathering Customer Data Before A Deployment - Cisco IE-3000-8TC Administration Manual

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Checklists To Review Before Deployment
This chapter contains information on the following topics:

Gathering Customer Data Before a Deployment

Value Added Resellers (VAR) can use the following procedure to gather information from the customer before
deployment.
Procedure
Step 1
From www.cisco.com, download the latest Cisco-provided .xls data configuration file, localized if required,
to gather information about the system.
Multiple Cisco-provided .xls data configuration files are provided because the configuration file is translated
into multiple languages.
Step 2
If you have not already done so, visit the customer site to familiarize yourself with it.
During the customer site visit, use the
Tip
Step 3
Order the following based on customer requirements:
• Starter kit
OL-27022-01
Gathering Customer Data Before a Deployment, page 125
Setting Up the Customer Network and Central Site, page 126
Using a Cable to Set Up Server Access to the Network, page 127
Using the Cisco Network Configuration USB Flash Drive, page 128
Questions to Ask Your Customer, page 129
Cisco recommends that you use the Cisco-provided .xls data configuration file as you communicate
with your customers. If you plan to use automatic setup during the Cisco Business Edition 3000 First
Time Setup Wizard, enter the information in the Cisco-provided .xls data configuration file as you
discuss the deployment with the customer.
If you do not plan to use automatic setup, use the Cisco-provided .xls data configuration file as a guide,
and consider writing or entering the information in the file so that you have it when you manually
configure the system.
C H A P T E R
Questions to Ask Your Customer, on page
Administration Guide for Cisco Business Edition 3000, Release 8.6(4)
6
129.
125

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