Remote Diagnostics - Avaya PARTNER ACS R5.0 Getting Started Manual

Remote administration r5.0
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Remote Diagnostics

You can retrieve important information about the PARTNER system. After connecting:
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Note: You can print a report of your system inventory, system events, and
system errors by clicking the printer icon on the toolbar.
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R e m o t e D i a g n o s t i c s
On the Administration menu, select Retrieve System Information.
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Click Retrieve Maintenance Data. If you want to view the retrieved
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maintenance data, click View Maintenance Data After Retrieval.
Click Next.
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Enter a new filename and click Save to save the file.
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The system retrieves the information. If you selected View Maintenance
Data After Retrieval, the Remote Diagnostics program launches, displaying:
• An inventory of the system components. (Holding the mouse over a
module displays details associated with that module.)
• A record of system events
• A record of system errors
If you did not select View Maintenance Data After Retrieval, select Remote
Diagnostics from the Tools menu to launch the Remote Diagnostics
program. Open the diagnostics file you want to view.

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Remote administration r5.0

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