Remote Administration And Maintenance - AT&T MERLIN LEGEND Release 3.1 Maintenance And Troubleshooting Manual

Customer Support Information
Remote Administration
and Maintenance
The Remote Administration and Maintenance feature of your
telecommunications system, if you choose to use it, permits users to
change the system features and capabilities from a remote location.
The Remote Administration and Maintenance feature, through proper
administration, can help you reduce the risk of unauthorized persons
gaining access to the network. However, telephone numbers and access
codes can be compromised when overheard in a public location, are lost
through theft of a wallet or purse containing access information, or through
carelessness (for example, writing codes on a piece of paper and
improperly discarding them). Additionally, hackers may use a computer to
dial an access code and then publish the information to other hackers.
Substantial charges can accumulate quickly. It is your responsibility to
take appropriate steps to implement the features properly, evaluate and
administer the various restriction levels, and protect and carefully
distribute access codes.
Under applicable tariffs, you will be responsible for payment of toll
charges. AT&T cannot be responsible for such charges and will not make
any allowance or give any credit resulting from unauthorized access.
To reduce the risk of unauthorized access through Remote Administration
and Maintenance, please observe the following procedures:
The System Administration and Maintenance capability of a
Hybrid/PBX or Key system is protected by a password.
— Change the default password immediately.
— Continue to change the password regularly.
— Only give the password to people who need it and impress
upon them the need to keep it secret.
— If anyone who knows the password leaves the company,
change the password immediately.
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Maintenance and Troubleshooting