The Administrator/Attendant Console - AT&T MERLIN 3070 Administration Manual

THE ADMINISTRATOR/ATTENDANT CONSOLE

The administrator/attendant console is the voice terminal connected to the intercom
10 Voice Terminal Module jack in the control unit. The console operates in either of
two ways:
It functions as your primary attendant console under ordinary day-to-day
conditions.
It functions as the administrator console when it is used to perform many of the
procedures explained later in this manual.
To change the administrator/attendant console from one mode of operation to the
other, you simply set a switch on the control unit and then set another switch on the
console itself. When the console is in administration mode, some of its buttons take
on different functions than they do when the console is in the regular call-handling
mode. Therefore, when you administer the system, you insert a special set of ad-
ministration mode button labels in the console so that you know which buttons to
touch. You will find two sets of button labels, one for a small console and another
for a large console, in the back of this manual. (See page 25 for procedures for chang-
ing modes.)
The type of administrator/attendant console you have depends on the size of your
system. In systems with 20 or fewer voice terminals and eight or fewer lines (small
systems—switch H on the control unit set to 1-8 Lines), the administrator/attendant
console is a 34-button deluxe voice terminal. Only a 34-button deluxe model is suitable
for administering small systems because it has lights next to each programmable
button. You use the lights to keep track of what is happening on the lines and voice
terminals you are working with.
In systems with more than eight lines or more than 20 voice terminals (large
systems-switch H on the control unit set to > 8 Lines), the administrator/attendant
console consists of a 34-button deluxe voice terminal with an attached Attendant In-
tercom Selector. Only this type of console is suitable for administering a large system
because some aspects of administration require the use of the Attendant Intercom
Selector. Lights on the Attendant Intercom Selector also help you keep track of the
system's status. For example, whenever you are administering your system, the light
beside Message Status must be off.
Small and large consoles with administration mode button labels are illustrated on
pages 10 and 11.
9